In-Demand Customer service representative Jobs in Hampton Park, Vic

Customer Service Team Leader - Victoria (Expression of Interest for 2026)
Contour Education —Springvale VIC
- $85,000 a year
- Full-time
- Customer service
- Senior Secondary Certificate of Education
- University
- Employee assistance program
Quick Apply
Sales and Customer Service Representative
Absolute Academy —Mount Waverley VIC
- From $25 an hour
- Weekend availability
- Hybrid work
- Senior Secondary Certificate of Education
- Organisational skills
- Communication skills
Quick Apply
Telstra Retail: Customer Service & Sales Consultant (Expression of Interest)
Telstra Business Technology Centre Perth South —Cranbourne VIC
- Part-time
- Microsoft Excel
- Sales
- Communication skills
- Parental leave
Customer Sales & Service - Repco Dandenong - Casual
Repco —Dandenong VIC
- Weekend availability
Quick Apply
Guest Service Agent/Night Audit
Accor Apartments & Realty —Glen Waverley VIC
- Part-time
- Hospitality
- Customer service
- Front desk
Customer Sales & Service - Repco Frankston - Casual
Repco —Frankston VIC
- Weekend availability
Quick Apply
Client Services Representative - VRH Dandenong
Veterinary Referral Hospital —Dandenong VIC
- Weekend availability
- Administrative experience
- Communication skills
Quick Apply
Sales Customer Support Advisor (Entry-Level), Mulgrave
Tesla —Mulgrave VIC
- Weekend availability
- Hospitality
- Sales
- Customer service
1h
Customer Service Specialist - Oral Health
Better Health Network —Bentleigh East VIC
- $66,445 a year
- Temporary
- Customer service
- Microsoft Office
- Administrative experience
- Employee assistance program
11d
Sales and Customer Support Specialist
ARB Corporation —Kilsyth VIC
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Employee discount
- Opportunities for advancement
13d
College Services and Customer Support Officer
The Salvation Army —Ringwood VIC
- Full-time
- Customer service
- In-person
- Annual leave
- Parental leave
3d
Member Support Consultant
Goodlife Health Clubs —Melbourne Eastern Suburbs VIC
- $65,000 a year
- Full-time
- First Aid Certification
- Gym membership
7d
Telstra Retail: Part Time Customer Service & Sales Consultant THE GLEN
Telstra —Glen Waverley VIC
- $33.33 an hour
- Part-time
- Microsoft Excel
- Sales
- Communication skills
- Parental leave
Client Services Representative - MVSC Glen Waverly
Melbourne Veterinary Specialist Centre —Glen Waverley VIC
- Part-time
- Customer service
- Administrative experience
- Clinic
Quick Apply
10d
Telstra Retail: Part Time Customer Service & Sales Consultant THE GLEN
Telstra Business Technology Centre Perth South —Glen Waverley VIC
- $33.33 an hour
- Part-time
- Microsoft Excel
- Sales
- Communication skills
- Parental leave
Customer Support Advisor
Brandt Tractor —Knoxfield VIC
- Full-time
- Sales
- Time management
- Employee assistance program
- Opportunities for advancement
Quick Apply
Client Services Representative - AEC Moorabbin
AEC + Specialty Care Moorabbin —Highett VIC
- Weekend availability
- Administrative experience
- Communication skills
- Employee discount
Quick Apply
13d
Customer Sales & Service - Repco Oakleigh - Casual
NAPA Auto Parts —Oakleigh South VIC
13d
Member Marketing Coordinator - ProVision
ProVision —Mulgrave VIC
- Contract
- Hybrid work
- CRM software
- Writing skills
- Organisational skills
- Employee assistance program
6h
Customer Sales & Service - Repco Oakleigh - Casual
Repco —Oakleigh VIC
Quick Apply
13d

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Customer Service Team Leader - Victoria (Expression of Interest for 2026)

Contour Education -
Springvale VIC

Quick Apply

Job Details

Full-time
$85,000 a year

Benefits

Employee assistance program

Qualifications

Customer service
Senior Secondary Certificate of Education
Quality assurance
Education
Leadership
Communication skills

Full Job Description

By submitting your application, you are registering your interest for future opportunities. We do not have any current openings and will only contact you if a relevant position becomes available.

Be the ultimate custodian of the Contour Campus experience ️

Campus Leaders (Customer Service Team Leaders) hold full ownership of their assigned campus, ensuring it operates with uncompromising excellence across every dimension of student, parent, and tutor experience. They lead and develop their campus service team, safeguard operational discipline, and drive continuous improvement so that their campus is a model of “The Contour Standard.” This role is not only about managing day-to-day campus operations; it is about creating a living, breathing environment where students thrive, parents trust, and tutors excel.

Who We Are

At Contour, we’re reshaping education, one student at a time.

Born from the frustration of students who knew the system could be better, we set out to build what we once wished existed: tutoring that actually works. Not generic classes. Not recycled notes. Not overpriced, overcrowded rooms with an out-of-touch teacher who couldn’t relate. But a complete ecosystem of tutoring, resources, and support, meticulously designed to help every student reach their full potential.

Since 2020, over 10,000+ students have trusted Contour to guide their academic journey, and we’ve grown to over 300+ team members. We’ve produced hundreds of 99+ ATARs, tutored the World-Record UCAT scorer, and placed more students into medical school than any school in Australia.

Our growth is a testament to the simple philosophy: Put the student first, always. Everything we design, from our world-class tutor-training programs to our purpose-built campuses, exists to help students master content faster, perform with confidence, and even rekindle the joy of learning.

Contour is a group of three brands united by one goal: to give every student the best chance to achieve their full potential:

Contour Education: Reshaping how students master their high school subjects with small-group tutoring, structured resources, and 1-on-1 support across Maths, Science, and English.
Contour Medprep: Reshaping medical preparation with a proven, step-by-step pathway through the UCAT, interviews, and admissions, led by a team of 100+ medical students.
Contour TestPrep: Reshaping test preparation, starting with the selective entry exam, through rigorous tutoring, mock exams, and data-driven feedback to give students a decisive advantage.

This is Contour. Built by students, for students.

What You Will Do

Campus Ownership: Take full accountability for the success of the campus, ensuring it is consistently safe, well-organised, and ready to deliver an elite experience every day.
Team Leadership & Development: Lead, coach, and develop the campus Service Team to become high-performing operators who consistently deliver excellence.
Experience Stewardship: Safeguard the entire on-campus student and parent journey (from the very first trial, to the hundredth Contour class) ensuring every touchpoint feels seamless, supportive, and delightful.
Operational Excellence: Oversee all core campus processes (opening/closing, class readiness, reschedules, attendance, inventory, daily service operations across phone, email, and text) and ensure flawless execution through disciplined systems and standards.
Walk-In & Student Support Oversight: Ensure the team consistently provides clear, empathetic, and accurate support to walk-ins and students/parents before or after class, turning questions and doubts into moments of trust and confidence.
Trial Experience & Conversion: Oversee the trial experience end-to-end, from preparation and delivery of trial packs to ensuring every trial interaction (including on-the-spot bookings) is exceptional and maximises the likelihood of conversion.
Tutor Enablement: Build trusted relationships with tutors, ensuring their classroom environment, resources, and tech is always prepared and supported to the highest standard.
Workflow & Process Improvement: Identify gaps, inefficiencies, and opportunities for improvement, and embed solutions that elevate both campus efficiency and student experience.
Standards & Quality Assurance: Regularly audit campus operations, student experience touchpoints, and team performance to ensure uncompromising adherence to Contour standards.
Campus Representation: Act as the campus’s champion within Contour, communicating insights, escalating campus-specific issues, and upholding brand standards.
Crisis & Issue Management: Lead confidently in moments of disruption, ensuring quick resolution while protecting the student experience.

What You Will Bring

Relevant Experience – Prior customer service leadership experience (education, operations, retail, hospitality etc.)

Team Leadership – Guides, supports, and develops service team.
️ Strong Communication – Clear, empathetic, and professional with families & staff.
Operational Discipline – Keeps systems, processes, and standards on track.
Problem Solving – Handles issues calmly and decisively.
Continuous Improvement – Always finding ways to work smarter and deliver better.
Energy & Presence – Brings positivity and sets the tone on campus.
Accountability – Owns outcomes and drives campus excellence.
Long-Term Mindset – Willing to grow with the team and brand.
Student & Customer Focus – Genuinely motivated to create positive experiences for students, parents, and staff.

Why You Will Love It

The opportunity to own your campus and deliver the Contour standards of excellence
Autonomy and trust, your ideas and improvements will be heard and implemented
Close collaboration with senior leaders in a non-corporate, high-impact environment
Deeply meaningful work, supporting students and families through important moments
Opportunity for career development to progress as the organisation grows.
Competitive salary ($85,000 AUD + super) plus flexibility, extra leave, EAP access, and lifestyle perks.

The Vibe

We’re looking for team members who are approachable, reliable, and ready to bring their best energy to every shift. Whether you’re part-time or full-time, you’ll be part of a supportive team redefining what service in education feels like.

This isn’t about scripts or transactions - it’s about people, relationships, and making every interaction count.

Submit Your Expression of Interest

If you’re excited about shaping the next generation of high achievers, apply now with your CV.

We will review submissions and reach out once new opportunities become available at your preferred location.

Quick Apply

Refine Your Search

customer service representative jobs in hampton park, vic

Customer Service Team Leader - Victoria (Expression of Interest for 2026)

Sales and Customer Service Representative

Telstra Retail: Customer Service & Sales Consultant (Expression of Interest)

Customer Sales & Service - Repco Dandenong - Casual

Guest Service Agent/Night Audit

Customer Sales & Service - Repco Frankston - Casual

Client Services Representative - VRH Dandenong

Sales Customer Support Advisor (Entry-Level), Mulgrave

Customer Service Specialist - Oral Health

Sales and Customer Support Specialist

College Services and Customer Support Officer

Member Support Consultant

Telstra Retail: Part Time Customer Service & Sales Consultant THE GLEN

Client Services Representative - MVSC Glen Waverly

Telstra Retail: Part Time Customer Service & Sales Consultant THE GLEN

Customer Support Advisor

Client Services Representative - AEC Moorabbin

Customer Sales & Service - Repco Oakleigh - Casual

Member Marketing Coordinator - ProVision

Customer Sales & Service - Repco Oakleigh - Casual

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