Bentleigh East | Temp Full-time | Weekdays 8am – 4:30pm
Be the reason someone leaves with a smile.
About the Role
Are you a customer service professional who enjoys helping people and thrives in a busy environment? Join Better Health Network's Oral Health team and become the welcoming first point of contact for our community dental clinics.
In this rewarding role, you'll support clients to access affordable oral healthcare while helping our clinics run smoothly alongside a team of 37 dental professionals.
What We Offer
- Monthly ADO.
- Generous salary packaging of up to $18,550 tax free each year- to increase your take home fortnightly pay.
- 17.5% annual leave loading.
- Ongoing learning and professional development opportunities.
- Employee Assistance Program for you and your immediate family.
- Work within a supportive multidisciplinary community health environment.
- Convenient Bentleigh location, close to public transport.
- Easy access to local cafés, shops and amenities.
About You
You are organised, proactive and genuinely enjoy helping people. You can confidently manage competing priorities while maintaining a calm and friendly approach.
You'll bring:
- Experience in a busy customer service, medical reception or dental reception role.
- Outstanding communication and interpersonal skills.
- Strong administrative, organisational and time-management abilities.
- High attention to detail and accuracy.
- Confidence using Microsoft Office and client management systems.
- Experience with Titanium or similar practice management software (desirable).
Certificate III in Dental Assisting (desirable but not essential).A compassionate and respectful approach when supporting clients from diverse backgrounds and circumstances.
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Reporting to the Program Lead, Oral Health, you will:
- Deliver friendly, professional customer service to clients and visitors.
- Manage appointments, bookings, cancellations and clinician diaries.
- Maintain accurate client records and documentation.
- Process payments, health fund claims and financial transactions.
- Coordinate interpreters and support clients with diverse needs.
- Liaise with clinicians, specialists, laboratories and couriers.
- Assist community members to access affordable oral health services.
- Handle challenging situations with professionalism and empathy.
- Maintain privacy, confidentiality and quality standards.
Why Join Better Health Network?
At Better Health Network, we're committed to creating healthier communities and supporting our people to thrive.
Ready to Join Us?
If you're passionate about delivering exceptional customer service and want to make a meaningful impact in community health, we'd love to hear from you.
Applications will be reviewed as they are received, so don't delay.
For further information, please contact:
Vanessa Cea
Acting Program Lead – Oral Health Bentleigh East [email protected]
Please note that employment is subject to satisfactory pre-employment checks, including reference checks, National Criminal History Check, Working with Children Check and proof of working rights in Australia.
