In-Demand Information technology Jobs in Wetherill Park, Nsw

Service Desk Officer
Children's Medical Research Institutue —Westmead NSW
- Full-time
- Communication skills
Technical Support Officer
PharmaCare Group —Prestons NSW
- Contract
- Microsoft Word
- Microsoft Excel
- Microsoft Office
- Health insurance
- Parental leave
Quick Apply
IT Service Delivery Analyst
Jaybro Group —Arndell Park NSW
- Hybrid work
- Management
- Computer Science
- Bachelor's degree
- Profit sharing
- Employee assistance program
4d
Technical Support Engineer
Rapiscan —Homebush NSW
- Weekend availability
- Management
- Microsoft Office
- Analysis skills
5d
Service Desk Analyst (NSW)
St Vincent's Health Australia —Inner West NSW
- Full-time
- Microsoft Outlook
- Management
- Research
- Employee assistance program
7d
Senior Network Engineer
NSW Police Force —Parramatta NSW
- $149,739 - $156,088 a year
- Full-time
7d
Client Technical Support
IRI Worldwide (Australia) —Blenheim Road NSW
- Hybrid work
- Bilingual
- Spanish
- Computer Science
- Annual leave
- Parental leave
Quick Apply
Advanced Technical Support Engineer - LV distribution and metering devices
Schneider Electric —Macquarie Park NSW
- Full-time
- Schematics
- Data analysis skills
- Electrical experience
IT Support Officer
All In IT Solutions —Stanmore NSW
- Full-time
- Microsoft Office
Technical Support Specialist - Home Appliances
Electrolux —Casula NSW
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
14d
IT Support Officer - English & Mandarin Speaking
Homart Pharmaceuticals Pty Ltd —Rydalmere NSW
- Full-time
- Customer service
- Microsoft Office
- Administrative experience
- Employee discount
- Professional development assistance
Quick Apply
Market Administrator (Trading Tech Support Analyst)
TP ICAP —Sydney NSW
- Full-time
- Microsoft Office
- Analysis skills
- Financial services
IT Asset Management Senior Associate
Alvarez & Marsal —Sydney NSW
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- On-the-job training
Senior Systems Administrator
Light & Wonder —Silverwater NSW
- Full-time
- Azure
- Management
- Computer Science
- Parental leave
IT/OT Technical Lead
CSR —North Ryde NSW
- Contract
- Business
- Communication skills
- Parental leave
- Employee assistance program
Quick Apply
Solution Architect
Transport For NSW —Macquarie Park NSW
- $163,145 - $182,721 a year
- Full-time
8d
Client Technical Support
Circana —Blenheim Road NSW
- Full-time
- Hybrid work
- Bilingual
- Spanish
- Computer Science
- Annual leave
- Parental leave
IT Digital Services Specialist (Fixed-term contract until Jan 2027)
Nestlé —Rhodes NSW
- Contract
- Hybrid work
- CRM software
- Salesforce
- APIs
- Parental leave
- Gym membership
7d
Pre-Sales Solution Architect – AWS
TD Synnex —Macquarie Park NSW
- Full-time
- Hybrid work
- Sales
- AWS
- AI
Group Senior Helpdesk Analyst
Prouds —Summer Hill NSW
- Full-time
- Systems design
- Microsoft Office
- POS
Quick Apply

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Service Desk Officer

Children's Medical Research Institutue -
Westmead NSW

Apply Now

Job Details

Full-time

Benefits

Sabbatical

Qualifications

Certificate IV
IT support
Communication skills
Information Technology

Full Job Description

From neuroscience and cancer biology to drug development, embryology and gene therapy; when joining the team at CMRI you will be surrounded by internationally recognised researchers who foster excellence in all of their staff. CMRI is part of the largest health and medical research precinct in Australia and also a member of the Westmead Research Hub. This membership allows our staff access to the vast array of technology, services, resources and expertise available nearby at The Children’s Hospital at Westmead, Westmead Hospital and the Westmead Institute. Opportunities to join the team at CMRI are occasionally available in the areas of research, administration, fundraising, and laboratory support.

Join a world-leading, independent medical research institute
Contribute to the health of future generations/children through medical research
Located in Westmead— Australia’s foremost biomedical research precinct

We are seeking a Service Desk Officer to join our IT team and support the day‑to‑day technology needs of the organisation.

Together we are making a difference for kids living with genetic disease.

Children’s Medical Research Institute (CMRI) was Australia’s first dedicated paediatric research facility and is now one of the world’s most highly regarded independent medical research organisations. Our research focuses on the four key areas impacting children’s health: cancer, genomics and genetic diseases, neurobiology, and embryology.

Work with a team of dedicated professionals

We are seeking a Service Desk Officer to join our IT team and support the day‑to‑day technology needs of the organisation. This role is the first point of contact for IT support, providing timely, high‑quality assistance across desktops, laptops, printers, telephony, audio‑visual systems, and operational equipment. You will play a key role in maintaining business continuity by resolving first‑level issues, building and deploying IT equipment, and escalating more complex matters to second‑level support where required.

We are looking for a Service Desk Officer to join our team to

Provide first‑level IT support for desktops, laptops, printers, telephony, audio‑visual and operational equipment
Act as the first point of contact for all IT helpdesk enquiries
Build, deploy and set up desktops and laptops for staff
Resolve helpdesk tickets promptly in line with service standards
Allocate tickets appropriately and escalate unresolved issues to second‑level support
Deliver a responsive and customer‑focused service to ensure staff feel supported
Assist with operational and site activities to maintain a safe and positive work environment
Maintain and support audio‑visual facilities, including monitoring consumables and training staff

Please see Position Description for a comprehensive list of duties and responsibilities.

A rewarding role in every way

Fulltime role – 35 hours per week
Excellent not for profit tax benefits
A flexible and supportive work environment where everyone’s contribution is highly valued

What can you bring to this role?

IT-based TAFE Certification at Certificate IV level desirable but not required
3+ years in an IT Service/Support role
Strong technical knowledge with the ability to support a range of IT systems, devices and equipment
Ability to clearly explain technical concepts and solutions to non‑technical users
Excellent communication and interpersonal skills, with a friendly and approachable manner
A proactive, self‑motivated “can‑do” attitude and strong sense of accountability
Proven experience engaging with staff at all levels, as well as internal and external stakeholders
Ability to coach and support individuals and teams in the effective use of IT systems

Please note - The role includes regular physical tasks associated with IT and equipment support.

We kindly request no unsolicited resumes or approaches from Recruitment Agencies. We will not be responsible for any fees related to unsolicited resumes.

CMRI is an equal-opportunity employer. We are dedicated to attracting, retaining, and developing our people. We are an Equal Opportunity Employer, and we embrace diversity and inclusion, we strongly encourage applications from those who identify as being Aboriginal or Torres Strait Islander.

APPLY HERE

Researchers CMRI always welcomes enquiries from qualified scientists interested in post-doctoral or sabbatical opportunities and high achieving students keen to extend their career opportunities. Interested research candidates should supply a current curriculum vitae, details of experience, and the contact details of three professional referees the Human Resources Manager via email or post to: Human Resources Manager Children’s Medical Research Institute Locked Bag 2023 Wentworthville NSW 2145 Australia Phone: 02 8865 2800 Fax: 02 9687 2120 Questions? Contact us, and we'd love to help you find the information you're looking for. Phone: +61 2 8865 2800 Email: [email protected]

Apply Now

Refine Your Search

information technology jobs in wetherill park, nsw

Service Desk Officer

Technical Support Officer

IT Service Delivery Analyst

Technical Support Engineer

Service Desk Analyst (NSW)

Senior Network Engineer

Client Technical Support

Advanced Technical Support Engineer - LV distribution and metering devices

IT Support Officer

Technical Support Specialist - Home Appliances

IT Support Officer - English & Mandarin Speaking

Market Administrator (Trading Tech Support Analyst)

IT Asset Management Senior Associate

Senior Systems Administrator

IT/OT Technical Lead

Solution Architect

Client Technical Support

IT Digital Services Specialist (Fixed-term contract until Jan 2027)

Pre-Sales Solution Architect – AWS

Group Senior Helpdesk Analyst

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