In-Demand Relations representative Jobs

Customer Resolution Representative
IKEA —Tempe NSW
- $28.31 an hour
- Weekend availability
- Customer service
- Conflict management
- Computer skills
- Annual leave
- Parental leave
Service Representative - Melbourne
Schneider Electric —Melbourne VIC
- Full-time
- Maintenance
- Annual leave
- Opportunities for advancement
12d
Specialist Sales Representative - CNS Neurology
Teva —Greater Adelaide SA
- Sales
- Business
- Hospital experience
- Annual leave
Employment Relations Partner
Kanda —Brisbane QLD
- Full-time
- Microsoft Office
- Nursing
Quick Apply
Administration Officer
St Basil's Aged Care NSW & ACT —Kogarah NSW
- Full-time
- Customer service
- Microsoft Office
- Administrative experience
Institutional Relations Senior Manager
FeverUp —Melbourne VIC
- Hybrid work
- Spanish
- English
- Business development
- Health insurance
- Gym membership
Quick Apply
12d
Service Representative - Sydney
Schneider Electric —Macquarie Park NSW
- Full-time
- Maintenance
- Annual leave
- Opportunities for advancement
12d
Territory Business Advisor
Department of Trade, Business and Asian Relations —Alice Springs NT
- $99,519 - $110,953 a year
- Full-time
- Research
- Business
- Communication skills
Heritage Advisor – Compliance
Taungurung Land and Waters Council —Alexandra VIC
- $90,000 - $100,000 a year
- Full-time
- Hybrid work
- Employee assistance program
Quick Apply
Senior Project Manager
Colliers —Canberra ACT
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick Apply
Technical Sales Representative
Vason Group / Juclas Pacific —South Australia
- From $80,000 a year
- Full-time
- Sales
- Business development
- Communication skills
- Travel reimbursement
Employee Relations Manager
Kinetic —Mackay QLD
- Bachelor's degree
- Psychology
- Business
Sales Representative
CLAAS Harvest Centre —Wagga Wagga NSW
- Full-time
- Sales
Sales Sales Development Representative
Switch —Sydney NSW
- Hybrid work
- CRM software
- Sales
- Marketing
- Work from home
Director of Engagement: The Arts
Government schools —Melbourne Western Suburbs VIC
- Full-time
- Senior Secondary Certificate of Education
- Leadership
- Teaching
Centre Sales Representative - Singleton
Pirtek —Singleton NSW
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- CRM software
Retail Manager
DAF-Jones Lang LaSalle (WA) Pty Ltd —Perth WA
- Full-time
- Microsoft Excel
- Management
- Customer service
Quick Apply
Workplace Relations Advisor
Linfox —Essendon Fields VIC
- Full-time
- Management
- Leadership
- Communication skills
Branch Manager
Agricultural Equipment Holdings (AEH) —Echuca VIC
- Full-time
- Sales
- Customer service
- Leadership
- Employee assistance program
HSE Manager
Lipman —Wyong NSW
- Full-time
- Management
- Analysis skills
- Leadership
- Parental leave
- Employee assistance program

I want to receive the latest job alert for relations representative

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

relations representative jobs near

Retail Manager jobs in Perth WA

Senior Project Manager jobs in Canberra ACT

Sales Representative jobs in South Australia

Home Service Manager Aged Care jobs in Brisbane Qld

Manager Engagement Partnership jobs in Sydney Nsw

Customer Service jobs in Blacktown Nsw

Retail Manager Salary jobs in Wollongong Nsw

Customer Representative jobs in Bankstown Nsw

Customer Representative jobs in Brisbane Qld

Customer Representative jobs in Burleigh Heads Qld

Senior Customer Success Manager Autodesk jobs in Sydney Nsw

Work From Home Customer Service jobs in Brisbane Qld

Customer Representative jobs in Melbourne Vic

Casual Customer Service jobs in Belmont Nsw

Art Director jobs in Sydney Nsw

Board Director jobs in Melbourne Vic

Finance Director, Cfo, Chief Financial Officer jobs in Brisbane Qld

Retail Manager jobs in Nedlands Wa

Sales Associate Retail jobs in The Pines Vic

Retail Sales jobs in Parkdale Vic

Customer Resolution Representative

IKEA -
Tempe NSW

Apply Now

Job Details

Permanent | Full-time
$28.31 an hour

Benefits

Annual leave
Uniform provided
Parental leave
Employee assistance program

Qualifications

Customer service
Conflict management
Computer skills
Communication skills

Full Job Description

"You care about making a positive impact in the world. You understand greatness requires thinking differently. An inclusive and accepting work environment is important to you.

A job at IKEA is so much more than home furnishings. Together, we work to make a better everyday life for the many. It's the perfect fit if you want to contribute, grow, and share. Join the team and start a better life for yourself."

Location

Sydney (Tempe)
Employment type

Full Time Permanent co-worker
Department

Customer Relations
Deadline

2026-07-15

Candidate profile (title) Our team within IKEA

Candidate profile (text) - Default language At IKEA, our vision is to create a better everyday life for the many people. We believe that everything we do comes with the responsibility to create a positive impact on people, society and the planet. We are passionate about home furnishing, creating a positive life at home and sharing our tasty responsibly sourced food with the many people across the world.

The role of Customer Resolution Representative (Resolutions Generalist) supports this vision by delivering a seamless and positive customer experience across remote channels. It focuses on providing empathetic, customer-centric support, understanding individual needs, and offering effective, solution-oriented resolutions that build trust in the IKEA brand. Through strong communication, conflict management, and product knowledge, the role helps maximise customer satisfaction, contribute to business goals, and provide valuable insights that continuously improve the overall customer experience.

Key responsibilities (title) What you need to know

Key responsibilities (text) Working at IKEA has its benefits and rewards:

$28.31 base hourly pay rate + penalty rates (including on weekends, public holidays, and late nights).
5 weeks’ Paid Annual Leave, Paid Parental Leave, Family & Community Leave and much more
Rosters published 4 weeks in advance.
15% Co-worker discount
Subsidised meals and complimentary drinks in our Co-worker restaurant
Free uniforms provided
Free Co-worker parking
Bonus programme (where eligible)
Benefits Membership (savings and discounts on everyday expenses, entertainment, retail and well-being offers across hundreds of retailers and service providers)
Co-worker Loyalty programme (extra contribution to your superannuation fund where eligible)
24/7 access to our Employee Assistance Program for health and wellbeing support

Additional Information:

Position type: Permanent, full time 76 hours per fortnight.
Internal job title: Resolutions Generalist
Work location: Customer Service Centre (RCMP), Tempe NSW.
Working hours: availability required between 8:00am to 8:30pm (AEST) weekdays and alternating weekends (both Saturday & Sunday).

Recruitment Process Overview:

Video interview: if shortlisted, you may be invited to complete a short video interview.
Group interview: next step is an in-person group interview with the hiring team.
Training: will commence on Monday 3 August, for a period of 4 weeks (Mon-Fri, 9am-5pm). After that, you’ll receive your regular roster.

Team vision ( title) About this work area

Team vision (text) As Customer Resolution Representative your responsibilities will include, but are not limited to:

Receiving high-volume inbound contacts, operating contact centre telephony and other communication systems.
Providing customers with after sales solutions that meet their needs, balancing cost consciousness and customer experience.
Making use of problem-solving and resolutions techniques in the customer contact to contribute to smooth and positive interactions that drive customer retention and brand trust.
Answering all customer enquires through our different communication channels (phone, chat, email, etc.) within the set timeframes.
Document all customer interactions, inquiries, and resolutions in our CRM system to maintain accurate and up-to-date records.
Investigating complex cases, liaising with IKEA service providers, and assessing quality & extended guarantee related claims.

Let's connect Who you are

Let´s connect As a Customer Resolution Representative, you are:

Proven experience in a customer service role, particularly in retail or contact centre is highly valued.
Curious with strong problem-solving skills to help create innovative solutions for our remote customers.
Able to demonstrate excellent written and verbal communication skills showcasing a polite and friendly manner.
Good attention to detail along with the ability to remain composed when working under pressure.
Have proficient computer skills and an ability to learn about all technical aspects of the IKEA systems.
A team player with a ‘Togetherness’ mindset but also be also to work independently and find solutions.
The drive to offer great and convenient solutions, demonstrating a customer-centric and truly empathic approach in every customer interaction, to maximise customer satisfaction.

Local section (title) We need people like you

Local section (text) At IKEA, work is so much more than a job. Come join us!

Why you will love us

From the deep forests in Sweden, we have spread our culture and values around the world. At the heart of our offer are our beautiful home-furnishing products and solutions, made with care for our planet, reaching millions of customers.

At the heart of our business, are our wonderful co-workers representing diversity in all dimensions and passionate for life at home. We all contribute with our uniqueness and we want to grow and develop together.

Our vision, “to create a better everyday life for the many people” inspires and guides us in everything we do. This is IKEA.

What we all have in common

Living our values
Being your unique self, while respecting and including others
A passion for home furnishing
Performing & delivering while learning & developing
Having fun!

Apply Now

Refine Your Search

relations representative jobs

Customer Resolution Representative

Service Representative - Melbourne

Specialist Sales Representative - CNS Neurology

Employment Relations Partner

Administration Officer

Institutional Relations Senior Manager

Service Representative - Sydney

Territory Business Advisor

Heritage Advisor – Compliance

Senior Project Manager

Technical Sales Representative

Employee Relations Manager

Sales Representative

Sales Sales Development Representative

Director of Engagement: The Arts

Centre Sales Representative - Singleton

Retail Manager

Workplace Relations Advisor

Branch Manager

HSE Manager

I want to receive the latest job alert for relations representative

Related Searches

Explore jobs in more locations

Why you will love us

What we all have in common

Job Seeker Tools

Employer Tools

Browse

Stay Connected