In-Demand Facilities technician Jobs in Brisbane, Qld

Trainee Service Support Coordinator
Equans —Capalaba QLD
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- On-the-job training
14d
HVAC Technician
Queensland Government —Brisbane QLD
PATIENT EXPERIENCE COORDINATOR
Brisbane Smiles —Toowong QLD
- Laboratory
- Customer service
- Administrative experience
Warehouse Storeperson
Wood —Lytton QLD
- Full-time
- Management
- Maintenance
- Microsoft Office
Junior Garment Technician
Employment Hero —Capalaba QLD
- $58,000 a year
- Full-time
- Office
- In-person
- Manufacturing
- Free parking
2h
Assistant Facilities Manager
DAD-Jones Lang LaSalle (QLD) Pty Ltd —Brisbane QLD
- Full-time
- AI
- Communication skills
- Health insurance
- Parental leave
Quick Apply
5d
Panel beater/spray painter
Safe Drive Car Rentals —Brisbane QLD
- $60,000 - $150,000 a year
- Mechanic experience
- Maintenance
- No degree
Quick Apply
11d
RECEPTIONIST COMMUNICATIONS
Brisbane Smiles —Toowong QLD
- Laboratory
- No degree
- Communication skills
dental LAB ADMINISTRATOR
Brisbane Smiles —Toowong QLD
- Laboratory
- Management
- Computer skills
FMS Supervisor
Pact Recycling —Sumner QLD
- $41.81 an hour
- Full-time
- Supervising experience
- First Aid Certification
- Warehouse experience
Quick Apply
ICT System and Field Technical
Integral Connection t/as Network Overdrive —Brisbane QLD
- $28,000 - $35,000 a month
- Part-time
- SQL
- SharePoint
Quick Apply
FIFO Refrigerated Technician - Remote
Compass Group Australia —Brisbane Airport QLD
- Full-time
- Parental leave
Field Service Technician
CEA —Darra QLD
- Overtime
- Organisational skills
- Construction experience
- Communication skills
- Employee assistance program
- Employee discount
6d
Assistant Facilities Manager
JLL —South Brisbane QLD
- Communication skills
- Health insurance
- Parental leave
4d
Territory Manager Labside Technical
Ivoclar Vivadent —Cannon Hill QLD
- Full-time
- Remote
- Sales
- Salesforce
- Organisational skills
Quick Apply
6d
Hospital Pharmacy Technician
Icon Group —Brisbane QLD
- Contract
- Patient care
- Communication skills
- Hospital experience
- Annual leave
- Parental leave
Commissioning Technician - Electrical
Kent —Lytton QLD
- First Aid Certification
- Health insurance
- Employee assistance program
Field Service Technician - Virginia
Fitness Cartel Australia —Virginia QLD
IT Desktop Support Engineer - Backfill
Allied digital service limited —Brisbane QLD
- $230 - $240 a day
- Full-time
- In-person
Quick Apply
1d
Motor Mechanic Brisbane / Automotive Technician
Coopers Plains Car Care —Coopers Plains QLD
- Up to $95,000 a year
- Full-time

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Trainee Service Support Coordinator

Equans -
Capalaba QLD

Apply Now

Job Details

Full-time | Apprenticeship | Contract
14 days ago

Benefits

On-the-job training

Qualifications

Microsoft Word
Microsoft Excel
Microsoft Outlook
Customer service
Microsoft Office
Administrative experience
Senior Secondary Certificate of Education
Education
Business Administration
Business

Full Job Description

Trainee Service Support Coordinator

Offer ID:

87988

Job:

Support Functions / Admin Support

Country:

Australia

Permanent full-time Trainee Service Support Coordinator QLD
Join our Queensland team and enjoy a lengthy career at Equans ANZ – A proud world leader in technical services

About Us

Equans Australia and New Zealand delivers integrated, multi-disciplinary technical solutions and facility management services with the aim to provide superior value to all stakeholders using a using an integrated facilities and project management approach. Find out more about Equans ANZ by visiting equans.com.au.

The primary purpose of this role is to provide full administrative support to the business’ day to day operations and to complete a traineeship in Certificate III in Business Administration. The role be primarily supporting the Fire & Mechanical Services business unit and will also provide secondary support to the Electrical and Communications Division.

Responsibilities

The Trainee Service Support Coordinator is expected to carry out the duties listed below under the supervision of a manager or suitably qualified person:

Customer Service

Professionally answer inbound phone calls and answer queries, take messages or direct calls as appropriate, with a high level of customer service to all internal and external customers.
Monitoring of the Service Inbox (first line of contact for all customer enquiries).

Scheduling and Technician Coordination

Scheduling Technician weekly Preventative Maintenance (PM’) runs.
Raising ‘Do and Charge Calls (D&C’) and scheduling Technicians for all D&C and Quoted Works (‘QU’) - Local and National customers (all repair works).
Updating the ‘On Call Roster’ weekly.
Processing and approving Technician timesheets and escalating to supervisors where required.
Monitoring Technician correct usage of Click FSE (service reports being uploaded to call, timesheets being completed on the call while on the site, etc.

Reporting/Management of Customer Portals/WIP Management

Uploading PM service reports, documentation and invoices to local customer portals/ issuing via email / per customer requirements.
Running decline reports, review and action any issues within the local branch and action call escalation screens.
Reviewing Open Call reports, sending open calls to Technicians to complete, clearing Aged WIP.
Running and distributing Aged WIP, Open Call and Backlog reports for all contracts and driving completion.
Updating customer portals – accepting repair work orders, updating/comments, uploading.

Invoicing

Act as the first point of contact for local contract invoice rejections and resolving issues to get invoices paid.
Invoice all completed PM, CO and QU jobs by end of month.
Handling all credit request queries and obtaining management approval to process and processing all approved local credits.

Subcontractor Management

Issuing monthly POs to subcontractors and scheduling subcontractor PM Calls along with D&C/QU works
Assist with subcontractor invoice processing – vetting, receipting & uploading of reports (issuing invoice to CAPPS on completion).

General
Approving asset captures in Click FSE and managing asset capture processes.

Procuring materials for all repair works (D&C and QU).
Managing all staff inductions and Technician licenses.
Assisting with fleet management.
Ordering and receipting stationary, PPE/Uniforms, logbooks, hire equipment - gas bottles, etc.
Managing inventory / warehouse stock process.
General office administration duties.

Traineeship Responsibilities

Complete all learning modules and assessments required in accordance with the traineeship contract and training plan.
Attend all training as required by the RTO (Registered Training Organisation).
Actively participate in on the job learning and formal training.

Qualifications, Skills & Experience

Level of Education

Year 12 Certificate (Desirable)
Completion of Certificate III in Business Administration or equivalent (Mandatory)

Knowledge, Skills and Experience

Basic Skills in Microsoft Office Suite (Outlook, Word, Excel – Intermediate Skills) (Mandatory)
Ability to understand and follow verbal and written instructions. (Mandatory)
Basic problem solving skills and the ability to take initiative when appropriate (Mandatory)
Ability to plan and prioritise tasks to meet deadlines. (Mandatory)
Customer service orientated.
12 months previous experience in administration (Desirable)

Next steps
If you are interested in this role, please apply with an up-to-date resume.
Please note that we can only accept applications from those with full, unrestricted working rights in Australia.
Equans is an EEO employer, where all applicants are treated with fairness and respect and have equal access to the opportunities available.

Place:

Workplace : Capalaba Australia

Apply Now

Refine Your Search

facilities technician jobs in brisbane, qld

Trainee Service Support Coordinator

HVAC Technician

PATIENT EXPERIENCE COORDINATOR

Warehouse Storeperson

Junior Garment Technician

Assistant Facilities Manager

Panel beater/spray painter

RECEPTIONIST COMMUNICATIONS

dental LAB ADMINISTRATOR

FMS Supervisor

ICT System and Field Technical

FIFO Refrigerated Technician - Remote

Field Service Technician

Assistant Facilities Manager

Territory Manager Labside Technical

Hospital Pharmacy Technician

Commissioning Technician - Electrical

Field Service Technician - Virginia

IT Desktop Support Engineer - Backfill

Motor Mechanic Brisbane / Automotive Technician

I want to receive the latest job alert for facilities technician in brisbane, qld

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