In-Demand Learning development administrator Jobs in Fawkner Vic

Customer Support Officer
Compass Education —Hawthorn VIC
- Full-time
- Hybrid work
- Communication skills
- Parental leave
- Employee assistance program
Quick Apply
Contract Administrator - Expression of Interest
Built Holdings —Melbourne VIC
- Full-time
- Administrative experience
- Parental leave
3d
Personal Assistant
The Royal Melbourne Hospital —Parkville VIC
- Full-time
- Microsoft Office
- Clinic
- Communication skills
9d
Member Services Officer
Hostplus —Melbourne VIC
- Full-time
- Customer service
- Administrative experience
- Financial services
- Wellness program
- Parental leave
Legal Support Administrator
Lander & Rogers —Melbourne VIC
- Full-time
- Hybrid work
- Private practice
- Microsoft Office
- Administrative experience
- Annual leave
10d
Junior Practice Administrator
Wotton Kearney —Melbourne VIC
- Full-time
- Hybrid work
- Administrative experience
- Organisational skills
- Communication skills
- Parental leave
- Employee assistance program
Talent Acquisition Specialist
Compass Education —Hawthorn VIC
- Full-time
- Hybrid work
- Recruiting
- Parental leave
- Employee assistance program
Quick Apply
10d
Customer Service Administrator
SKIDATA GmbH —Melbourne VIC
- Hybrid work
- Customer service
- Administrative experience
- Organisational skills
Senior Systems Administrator
Sportsbet —Melbourne VIC
- Full-time
- Hybrid work
- Azure
- Administrative experience
- AWS
- Annual leave
- On-the-job training
2d
Principal Customer Success Consultant
Compass Education —Hawthorn VIC
- Full-time
- Hybrid work
- AI
- Communication skills
- Parental leave
- Employee assistance program
Quick Apply
Demand Administrator
Victorian Government —Melbourne VIC
- $81,496 - $98,955 a year
- Full-time
- Management
- Administrative experience
5d
Lease Administrator
Healius Corp. —Heidelberg VIC
- Full-time
- Management
- Customer service
- Administrative experience
- Health insurance
- Employee assistance program
9d
Sales Development Representative
Compass Education —Hawthorn VIC
- Full-time
- Hybrid work
- CRM software
- Sales
- Communication skills
- Parental leave
- Employee assistance program
Quick Apply
3d
Operations Administrator
Wesco —Melbourne VIC
- Overtime
- Sales
- Customer service
- Microsoft Office
- Employee assistance program
Administration Assistant
The Royal Melbourne Hospital —Parkville VIC
- Part-time
- Customer service
- Communication skills
4d
SAPM Administration Lead
Austin Health —Heidelberg VIC
- Part-time
- Microsoft Word
- Microsoft Excel
- Customer service
- Health insurance
4d
Customer Success Manager
readytech1 —Melbourne VIC
- $70,000 - $80,000 a year
- Full-time
- Management
- Human resources
- Communication skills
Team Coordinator – Logistics & Industrial
Cushman & Wakefield —Melbourne VIC
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick Apply
4d
Clinical Infomatics Manager
St Vincent's Health Australia —Melbourne VIC
- Full-time
- Computer Science
- Writing skills
- SQL
Senior Project Manager
Beca —Melbourne VIC
- Full-time
- Administrative experience
- Leadership
- Communication skills
- Parental leave
11d

I want to receive the latest job alert for learning development administrator in fawkner vic

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

learning development administrator jobs near fawkner vic

Contract Administrator jobs in Melbourne VIC

Clinic Manager jobs in Melbourne VIC

Administrator jobs in Melbourne VIC

Senior Project Manager jobs in Melbourne VIC

Operations Administrator jobs in Melbourne VIC

Customer Support Coordinator jobs in Ingleburn Nsw

Clinical Trial Coordinator jobs in Sydney Nsw

Customer Support Coordinator jobs in Wangara Wa

Mental Health Peer Support Worker Melbourne jobs in Melbourne Vic

Support Coordinator jobs in Sydney Nsw

Customer Support Coordinator jobs in Clontarf Qld

Customer Support Coordinator jobs in Randwick Nsw

Team Coordinator jobs in Melbourne Western Suburbs Vic

Team Member,kfc jobs in Cannington Wa

Coles, Team Member jobs in Melbourne Vic

Team Coordinator jobs in Riverina Nsw

Team Coordinator jobs in Sydney Nsw

Team Coordinator jobs in Richmond Vic

6 Month Contract jobs in Sydney Nsw

Contract Administrator jobs in Darwin Nt

Customer Support Officer

Compass Education -
Hawthorn VIC

Quick Apply

Job Details

Full-time

Benefits

Parental leave
Employee assistance program

Qualifications

Working with Children Check
Communication skills

Full Job Description

Come shape the future of education with us.

At Compass, we’re on a mission to transform the school day for everyone - from staff and students to families and administrators. We build smart, seamless technology that empowers schools to focus on what really matters: learning, growing and thriving.

Thousands of schools rely on Compass every day to run their operations. When they need help, our Contact Centre is the front line and the experience we deliver matters.

We’re looking for Customer Support Officers to join our Contact Centre team and help schools get the most out of the Compass platform.

About the Role & Team

Reporting to one of our Contact Centre Team Leaders, the Customer Support Officer provides comprehensive support to schools using Compass across multiple jurisdictions.

You’ll assist schools through phone, live chat and email, helping them resolve issues, understand the platform and get the most value from Compass .

This is a role for someone who enjoys helping people, solving problems and working in a fast-paced environment where customer experience is everything.

What you'll do:

Deliver great customer support by responding to enquiries across phone, email and live chat, helping schools find the right solutions quickly and clearly.
Resolve issues first time where possible, taking the time to understand each customer’s needs and following up promptly when further investigation is required.
Work collaboratively with your team and other departments to deliver the best outcomes for customers.
Stay curious and keep learning, building your knowledge of the Compass platform and updates so you can confidently support schools.
Contribute to a positive team culture by celebrating wins, supporting colleagues and actively participating in training and development opportunities.
Capture and share customer feedback so it can be used to improve products, services and support processes.
Meet service standards and performance targets, including response times, quality scores and customer satisfaction metrics.
Maintain accurate records in internal systems to ensure customer interactions and follow-ups are well documented.
Identify risks or recurring issues early and escalate them appropriately to your Team Leader.

Requirements

About You

You’re someone who enjoys helping people, stays calm under pressure and takes pride in delivering high-quality customer service.

You also bring:

2+ years’ experience in customer/member service roles within a contact centre or similar support environment.
Strong communication skills and the ability to build positive relationships with customers.
Confidence solving problems and investigating issues to find the right solution.
A proactive approach to learning new systems and product features.
The ability to manage multiple enquiries and prioritise tasks in a fast-paced environment.
A team-focused mindset with a strong commitment to customer outcomes.
Flexibility to work a rotational roster between the hours of 7am to 8pm AEST.

Benefits

What’s in it for you?

You’ll join a purpose-driven company at a genuinely exciting stage of growth, with the opportunity to directly influence the performance of our support function.

What we offer:

Learning and development opportunities, including a dedicated PD budget.
24/7 access to our Employee Assistance Program (EAP), including face-to-face, phone and live chat support.
A parental leave program for both primary and secondary carers.
A supportive, inclusive culture where your voice is valued and heard.
The environment to grow alongside a fast-moving, ambitious organisation.

Compass is proud to be an equal opportunity employer. We embrace and celebrate diversity and are committed to creating an inclusive environment for all employees.

Prior to commencing employment, you’ll need:

A valid Employee Working With Children Check
A satisfactory National Police Check
Verification of unrestricted work rights in Australia (e.g. citizenship, passport or birth certificate)

Ready to make a difference?

If you enjoy solving problems, helping people and working in a supportive, fast-paced team, we’d love to hear from you.

Apply now and help us build the foundations that empower schools to focus on what matters most: teaching and learning.

Find out more about Compass on our website - https://www.compass.education/.

Quick Apply

Refine Your Search

learning development administrator jobs in fawkner vic

Customer Support Officer

Contract Administrator - Expression of Interest

Personal Assistant

Member Services Officer

Legal Support Administrator

Junior Practice Administrator

Talent Acquisition Specialist

Customer Service Administrator

Senior Systems Administrator

Principal Customer Success Consultant

Demand Administrator

Lease Administrator

Sales Development Representative

Operations Administrator

Administration Assistant

SAPM Administration Lead

Customer Success Manager

Team Coordinator – Logistics & Industrial

Clinical Infomatics Manager

Senior Project Manager

I want to receive the latest job alert for learning development administrator in fawkner vic

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected