In-Demand Technical support Jobs in Perth, Wa

IT Support Officer (L2)
Tes Global —Osborne Park WA
- Full-time
- Customer service
- Administrative experience
- Communication skills
Quick Apply
5d
ICT Support Officer
Carey Baptist College —Harrisdale WA
- Full-time
- Customer service
- No degree
- Communication skills
Quick Apply
7d
Service Desk Analyst
Centorrino Technologies —Perth WA
- $60,000 - $65,000 a year
- Full-time
- Hybrid work
- IT
- Communication skills
Quick Apply
IT Field Support Technician
I-MED Radiology Network —Perth WA
- Weekend availability
- Customer service
- Communication skills
- Travel reimbursement
- Health insurance
7d
IT Service Desk Analyst
DLA Piper —Perth WA
- Customer service
- Administrative experience
- Communication skills
5d
IT Support Engineer, Level 2 - OSIT
Lyra Technology Group —Osborne Park WA
- Full-time
- Hybrid work
- Communication skills
- Time management
Quick Apply
Associate Systems Engineer / Field Support
Kinetic IT —Perth WA
- Full-time
- Customer service
- In-person
- Communication skills
- Employee assistance program
- Employee discount
10d
IT Support Engineer - Remote Operations & Connectivity
Fugro —Perth WA
- Full-time
- Hybrid work
- Engineering
- Communication skills
- Work from home
11d
Senior Technical Customer Support Engineer - Australia
ClickHouse —Perth WA
- On call
- Remote
- Azure
- AWS
- AI
- Health insurance
14d
Team Leader (Service Desk & Desktop)
Kinetic IT —Perth WA
- Full-time
- Management
- AWS
- Communication skills
- Employee assistance program
- Employee discount
IT Operations Support Specialist
Cummins Inc. —Perth WA
- Associate degree
- Communication skills
- Health insurance
- Parental leave
7d
ICT PROJECT SPECIALIST
Shermac —Bayswater WA
- $120,000 - $150,000 a year
- Full-time
- Analysis skills
- Communication skills
IT Field Technician
ITECHNOLOGY AUSTRALIA —Perth WA
- Up to $33.50 an hour
- Urgently hiring
- In-person
- Communication skills
Quick Apply
4h
Workday HR Systems Administrator
Royal Automobile Club of WA —West Perth WA
- Full-time
4d
Service Desk Engineer
Telio Management GmbH —Perth WA
- Microsoft Office
- Agile
System Development Engineer, Core Networking (Relocation support available)
Amazon Support Services Pty Ltd —Perth WA
- Full-time
- AWS
- Health insurance
- Employee assistance program
Service Desk Engineer
New Era Technology —Perth WA
- Full-time
- Azure
- Customer service
- Microsoft Office
Quick Apply
3d
Drill & Blast Technical Support - Open Cut
Enaex —Perth WA
- Analysis skills
- Communication skills
- Employee assistance program
Drill & Blast Technical Support
Enaex —Perth WA
- Full-time
- Communication skills
- Employee assistance program
Field Tech Support
Epiroc —Perth WA
- Schematics
- Maintenance
- Electrical experience
- On-the-job training
- Parental leave

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technical support jobs near perth, wa

IT Support Officer (L2)

Tes Global -
Osborne Park WA

Quick Apply

Job Details

Full-time
5 days ago

Qualifications

Incident management
Customer service
IT service management
Administrative experience
VoIP
ITIL
Security
Communication skills
Intune
Help desk
VPN

Full Job Description

About the Role
Tes is seeking a proactive and customer-focused IT Support Officer (L2) to join our IT Operations team in Osborne Park. In this hands-on role, you will provide technical support to employees across the business, ensuring a seamless technology experience through effective incident resolution, user lifecycle management, and ongoing maintenance of core IT systems.
Working in a hybrid environment (3 days in the office, 2 days WFH), you will play a key role in supporting both remote and office-based staff, helping to keep our systems secure, accessible, and functioning efficiently.
Key Responsibilities
User Lifecycle Management (Joiners, Movers & Leavers)

Manage the end-to-end onboarding, internal transfer, and offboarding process for employees.
Provision and administer user accounts, groups, permissions, and licences across Microsoft 365 and Entra ID.
Coordinate the distribution and collection of laptops, peripherals, and other IT equipment.
Ensure users have the appropriate technology and access from day one.

Technical Support & Ticket Resolution

Provide Level 2 support across Windows and Mac environments.
Troubleshoot issues relating to Microsoft 365, VoIP systems, VPN connectivity, wired and wireless networks, and Sophos endpoint security.
Manage incidents and service requests through FreshDesk or similar ticketing platforms.
Maintain accurate documentation, knowledge base articles, and ticket records.
Collaborate with internal technical teams to deliver timely and effective solutions.

Office & Asset Management

Maintain a regular onsite presence three days per week to support hardware deployment, equipment maintenance, and user assistance.
Ensure IT asset registers, hardware records, and software inventories remain accurate and up to date.

About You
You are a technically capable IT professional with a strong customer service mindset and a passion for delivering high-quality support. You enjoy solving problems, building relationships with stakeholders, and working collaboratively within a service-oriented team.
Essential Skills & Experience

Experience managing user accounts, permissions, and onboarding/offboarding processes within Entra ID.
Strong knowledge of Microsoft 365 administration and end-user support.
Experience supporting Windows and Mac desktop environments.
Proven experience working within FreshDesk or a similar ITSM/ticketing platform.
Strong troubleshooting skills across wired networks, Wi-Fi, VPN technologies, and Sophos endpoint security.
Experience supporting VoIP hardware and software.
Excellent communication skills and a collaborative approach to problem-solving.

Desirable

Exposure to Microsoft Intune administration.
Understanding of ITIL principles and best practices.
Previous customer service experience in a fast-paced environment.

About Tes
Tes is a global EdTech leader, on a mission to empower schools and educators to deliver impactful, inspiring learning experiences worldwide. We understand the unique challenges faced by schools, and our ecosystem is specifically designed to address these needs head-on.
Why Tes
Our intuitive technology streamlines complex tasks, enhances learning experiences, and alleviates the administrative burdens that often overwhelm schools. By working closely with schools, we provide up-to-date resources, expert guidance, and a technology ecosystem dedicated to innovation and excellence in education.
Empowering Educators Worldwide
Whether simplifying administrative workflows, creating dynamic classrooms, or advancing professional development, Tes is the trusted partner for schools worldwide. Join the hundreds of schools already benefiting from the Tes ecosystem. Together, we empower educators to achieve more, ensuring every student thrives in a supportive, well-managed learning environment. With Tes, excellence in education is not just a goal – it's a sustainable and rewarding reality. For more information, visit www.tes.com

Quick Apply

Refine Your Search

technical support jobs in perth, wa

IT Support Officer (L2)

ICT Support Officer

Service Desk Analyst

IT Field Support Technician

IT Service Desk Analyst

IT Support Engineer, Level 2 - OSIT

Associate Systems Engineer / Field Support

IT Support Engineer - Remote Operations & Connectivity

Senior Technical Customer Support Engineer - Australia

Team Leader (Service Desk & Desktop)

IT Operations Support Specialist

ICT PROJECT SPECIALIST

IT Field Technician

Workday HR Systems Administrator

Service Desk Engineer

System Development Engineer, Core Networking (Relocation support available)

Service Desk Engineer

Drill & Blast Technical Support - Open Cut

Drill & Blast Technical Support

Field Tech Support

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