In-Demand Client services administrator Jobs in Rocklea, Qld

Contract Administrator – Cleaning & Facilities Services
Commercial Property Cleaning —Morningside QLD
- $79,500 - $82,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick Apply
10d
Human Resources Administrator
Etax —Upper Mount Gravatt QLD
- Urgently hiring
- Hybrid work
- Administrative experience
- Recruiting
- Organisational skills
- Work from home
Quick Apply
11d
Property Administrator
Horizon Housing Realty —Eight Mile Plains QLD
- Full-time
- Communication skills
Quick Apply
11d
Operations Administrator - Deposit and Payment Operations
Macquarie Group Limited —Brisbane QLD
- Full-time
- Hybrid work
- Data entry
- Financial services
- Time management
- Annual leave
- Work from home
5d
Team Administrator - Water, Environment & Land Group
Aurecon Group —Brisbane QLD
- Full-time
- Microsoft Office
- AI
- Communication skills
3d
Senior Office Administrator
GR Engineering Services —Brisbane QLD
- Microsoft Office
- Organisational skills
- Communication skills
- Parental leave
- Employee assistance program
Quick Apply
5d
Member Training Administrator
Surf Life Saving Queensland —South Brisbane QLD
- $70,000 - $75,000 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Parental leave
- Employee assistance program
Quick Apply
2d
Client Service Administrator | Business Services & Tax
Prosperity Advisers —Brisbane QLD
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Employee assistance program
Contract Administrator / Program or Project Administrator
JMD Railtech —Brisbane QLD
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Business Support Officer
GenusPlus Group —Fortitude Valley QLD
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
11d
Administrator
POWERTECH PTY LTD —Murarrie QLD
- $60,000 - $80,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick Apply
5d
Scheduling Officer
Anglicare Southern Queensland —Stafford QLD
- From $33.48 an hour
- Full-time
- Health insurance
- Employee assistance program
5d
Sales Administrator
G.J. Gardner Homes —Augustine Heights QLD
- Weekend availability
- Administrative experience
- Front desk
- Communication skills
6d
Business Development Manager
G'day Group —Brisbane QLD
- Full-time
- Hybrid work
- CRM software
- Hospitality
- Management
- Annual leave
- Parental leave
Quick Apply
eDiscovery Client Services Associate Director
Epiq Systems, Inc. —Brisbane QLD
- Weekend availability
- Master's degree
- Bachelor's degree
- Conflict management
Bid and Sales Administrator
Cell Engineering —Brisbane QLD
- $80,000 - $90,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- CRM software
Quick Apply
Claims & Billing Lead
Downer Group —Brisbane QLD
- Full-time
- Administrative experience
- Leadership
13d
Junior Systems Administrator Consultant
Palladium Group, Inc. —Brisbane QLD
- Azure
- Computer Science
- Administrative experience
Senior Contracts Administrator
Downer Group —Brisbane QLD
- Administrative experience
- Analysis skills
- Construction experience
10d
Administration Coordinator
CV Services Group —Hendra QLD
- Full-time
- Maintenance
- Administrative experience
- Construction experience

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Contract Administrator – Cleaning & Facilities Services

Commercial Property Cleaning -
Morningside QLD

Quick Apply

Job Details

Full-time
$79,500 - $82,000 a year
10 days ago

Qualifications

Microsoft Word
Microsoft Excel
Microsoft Outlook
Management
Microsoft Office
Administrative experience
Quality assurance
Driver Licence
Diploma
Commercial cleaning
Business
Negotiation

Full Job Description

Contract Administrator – Cleaning & Facilities Services

Full-time | $79,500–$82,000 per annum plus superannuation

A growing Australian commercial cleaning and facilities services provider is seeking an organised and commercially minded Contract Administrator to oversee the administration and performance of a portfolio of commercial cleaning service contracts.

This is a varied, hands-on position combining contract administration, client relationship management, compliance monitoring, reporting and coordination of service delivery across multiple client sites.

You will work closely with operational leaders, site supervisors, cleaning teams, clients, suppliers and service partners to ensure each contract is delivered in accordance with its scope, service standards, budget and contractual requirements.

This is not solely a desk-based position. Regular attendance at client sites within the allocated portfolio will be required.

Key responsibilities

Prepare, interpret, review and administer client service agreements, scopes of work, specifications and tender requirements.
Maintain accurate contract records, including contract registers, service schedules, pricing information, correspondence, insurance documents, variations, work orders, extensions and renewal dates.
Monitor contractual obligations, service-level agreements, KPIs and reporting deadlines across an allocated cluster or portfolio of client sites.
Prepare and coordinate contract variations relating to changes in scope, service frequency, labour requirements, pricing, periodic work or client instructions.
Support contract renewals, extensions, terminations and the mobilisation of new client contracts.
Act as a key point of contact for clients, responding to contract and service enquiries and coordinating the timely resolution of complaints or performance issues.
Develop and maintain strong working relationships with clients, site representatives, suppliers, service partners and internal stakeholders.
Prepare fortnightly and monthly portfolio reports covering service performance, labour utilisation, roster variances, contract expenditure, client feedback, audit results and corrective actions.
Monitor labour, consumables, equipment, periodic work and other site expenses against approved contract budgets.
Review roster and attendance information to identify service gaps, unapproved hours, labour variances and potential risks to contract delivery.
Coordinate workforce requirements with internal HR and operational teams, including recruitment needs, site coverage, onboarding, inductions, training and performance follow-up.
Provide day-to-day direction and support to site supervisors and cleaning teams to ensure services are delivered in accordance with contractual requirements.
Conduct scheduled site inspections and quality assurance audits, record identified non-conformances and coordinate corrective action plans.
Monitor the completion of rectification work and provide clients and management with appropriate updates and supporting evidence.
Ensure site documentation remains current, including cleaning plans, risk registers, training records, attendance records, audit reports, toolbox talks and compliance documentation.
Promote compliance with the organisation’s workplace health and safety, quality and environmental management systems.
Report incidents, hazards, injuries and workers compensation matters promptly and work with HR and management to ensure company procedures are followed.
Coordinate planned periodic works and additional services, confirming scope, scheduling, resources, pricing approval and completion evidence.
Oversee the performance and compliance of contractors or service partners engaged within the allocated portfolio.
Assist with quotations, tender submissions, contract pricing reviews and opportunities for additional services within existing client portfolios.
Identify contractual, operational, financial or compliance risks and escalate matters requiring management attention.
Support continuous improvement initiatives that strengthen service quality, contract performance, client satisfaction and portfolio profitability.

About you

To succeed in this role, you will ideally have:

Previous experience in contract administration, facilities services, commercial cleaning, property services or multi-site service coordination.
At least two years of relevant experience in contract administration, client services or operational contract delivery.
Experience interpreting contracts, scopes of work, service specifications, KPIs and reporting requirements.
Strong administrative skills and exceptional attention to detail.
Confidence managing several contracts, sites and competing deadlines at the same time.
Experience preparing reports and analysing labour, financial and operational information.
Strong Microsoft Office skills, particularly Excel, Word and Outlook.
Well-developed client service, negotiation and problem-solving skills.
The ability to communicate effectively with clients, cleaners, supervisors, contractors and senior management.
An understanding of workplace health and safety, quality assurance and compliance requirements.
A Diploma or tertiary qualification in business, contract management, administration, facilities management or a related discipline is desirable.
A current Australian driver’s licence and the ability to travel between client sites.
The ability to obtain a National Police Check and any client-specific clearances required for the portfolio.
Full Australian working rights.

Commercial cleaning or facilities management experience will be highly regarded, although candidates from other contract-based service industries are encouraged to apply.

Why join us?

Take ownership of a varied portfolio of commercial service contracts.
Work with an experienced and supportive operations, HR and management team.
Build experience across contract administration, client management, compliance and commercial performance.
Join a growing Australian commercial cleaning and facilities services provider.
Access genuine opportunities for professional development and career progression.

If you are organised, commercially aware and enjoy coordinating people, contracts and service outcomes, we would like to hear from you.

Please submit your current resume and a short cover letter outlining your relevant contract administration, facilities services or portfolio management experience.

We are an equal opportunity employer and welcome applications from Aboriginal and Torres Strait Islander peoples, people from culturally and linguistically diverse backgrounds, people with disability and applicants of all ages.

Pay: $79,500.00 – $82,000.00 per year

Work Location: In person

Quick Apply

Refine Your Search

client services administrator jobs in rocklea, qld

Contract Administrator – Cleaning & Facilities Services

Human Resources Administrator

Property Administrator

Operations Administrator - Deposit and Payment Operations

Team Administrator - Water, Environment & Land Group

Senior Office Administrator

Member Training Administrator

Client Service Administrator | Business Services & Tax

Contract Administrator / Program or Project Administrator

Business Support Officer

Administrator

Scheduling Officer

Sales Administrator

Business Development Manager

eDiscovery Client Services Associate Director

Bid and Sales Administrator

Claims & Billing Lead

Junior Systems Administrator Consultant

Senior Contracts Administrator

Administration Coordinator

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