In-Demand Customer service operator Jobs in Cranbourne, Vic

Operational Duty Officer
Victorian Government —Melbourne Eastern Suburbs VIC
- $100,894 - $114,476 a year
- Full-time
11d
Post Office Retail counter operator
springvale south post office —Springvale South VIC
- $34.76 - $36.11 an hour
- In-person
Quick Apply
3d
Senior Furniture Assembly & Warehouse Operator
VE Furniture —Mulgrave VIC
- $30 - $35 an hour
- Monday to Friday
- Forklift
- Assembly
- Warehouse
- Travel reimbursement
- Employee discount
Quick Apply
5d
Customer Service Operator
Knauf Australia —Dandenong VIC
- $32 an hour
- Full-time
- Microsoft Office
- Health insurance
- Parental leave
Construction & Agricultural Equipment
Sunward Australia PTY LTD —Dandenong VIC
- $130,000 - $160,000 a year
- Full-time
- Microsoft Excel
- Sales
- Bachelor's degree
- Travel reimbursement
- Fuel card
Quick Apply
4d
Bus Driver - Dandenong
Ventura —Dandenong VIC
- $38.06 an hour
- Overtime
- Experience working with children
- Communication skills
- Employee discount
Apprentice Service Technican
Brandt Tractor —Pakenham VIC
- Full-time
Quick Apply
TILT TRAY TOW TRUCK OPERATOR
RAPID CAR PARTS PTY LTD —Dandenong VIC
- $30 - $40 an hour
- Overtime
- Customer service
- In-person
- Communication skills
Quick Apply
2d
Liquid Driver
Veolia Environmental Services —Keysborough VIC
- Overtime
- Communication skills
Technician Experienced Operator - SEW
Downer Group —Dandenong VIC
- Weekend availability
- Maintenance
- First Aid Certification
- Cleaning
Technician - Experienced Operator
Downer Group —Dandenong VIC
- Overtime
- Maintenance
- Construction experience
- Outdoor work
Operations Learning & Technical Specialist
Nationwide Group —Noble Park VIC
- Communication skills
8d
Technical Demonstrator
PPG —Braeside VIC
- Full-time
- Communication skills
Quick Apply
Field Service Technician
Ultimate Positioning Group —Clayton VIC
- Mechanic experience
- Customer service
- Construction experience
Project Manager - Installation Technician
Peacock Group —Knoxfield VIC
- Full-time
- ERP systems
- Microsoft Office
- Analysis skills
- On-the-job training
- Employee assistance program
Quick Apply
Facilities Manager | Melbourne Nth CFC
Woolworths Group —Mulgrave VIC
- Full-time
- Management
- In-person
Physiotherapist
Ramsay Health Care —Frankston VIC
- Weekend availability
- ICU experience
- Communication skills
- Referral program
Quick Apply
Registered Nurse - ICU
Ramsay Health Care —Langwarrin VIC
- Part-time
- ICU experience
- Communication skills
- Referral program
Quick Apply
9d
National Account Manager - Retail & Independent Network
PPG —Clayton VIC
- Full-time
- Sales
- Communication skills
- Marketing
Quick Apply
Registered Nurse - Anaesthetics/PACU
Ramsay Health Care —Mornington VIC
- $41.34 - $52.80 an hour
- Full-time
- Communication skills
- Referral program
Quick Apply

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Operational Duty Officer

Victorian Government -
Melbourne Eastern Suburbs VIC

Apply Now

Job Details

Full-time
$100,894 - $114,476 a year
11 days ago

Qualifications

Incident response

Full Job Description

Overview

Work Type: Ongoing - Full-time

Salary: $100,894 - $114,476

Grade: VPS 4

Occupation: Emergency management

Location: Melbourne - Eastern suburbs

Reference: 12075

About Us

We create thriving places and connected communities. We plan, build and maintain Victoria’s transport, planning and land services. We are committed to a safe, inclusive and high-performing workplace.

We welcome applicants from diverse backgrounds and are committed to creating a safe, inclusive workplace where our people can thrive and do meaningful work.

About the role
The Operational Duty Officer monitors the day-to-day performance of Victoria’s road and public transport networks, responding to planned and unplanned incidents, emergencies and disruptions. The role identifies emerging issues, coordinates responses and communicates timely information to emergency services, transport operators and stakeholders to maintain safe and reliable services.

The role provides 24/7 operational oversight, including during major events, infrastructure works and service changes. It uses operational and incident data to identify trends, improve performance and support better customer outcomes. The position works rostered shifts in a fast-paced environment and ensures responses meet DTP protocols, legislative requirements and regulatory obligations.

What we’re looking for (Selection Criteria)

You’re someone who:

Uses critical thinking, sound judgement and analysis to resolve complex issues and make informed decisions.
Builds strong stakeholder relationships, understands their needs and constructively addresses issues to achieve positive outcomes.
Plans and prioritises work in line with organisational strategy, translating objectives into practical actions.
Communicates effectively and adapts their approach to different audiences, perspectives and stakeholder needs.
Understands the broader organisational environment, including the issues, pressures and context that influence decision-making and service delivery.

Click here to access the .

Qualifications and experience

You’ll bring:

Experience working with public transport and road operations.
Technical knowledge and expertise in emergency and incident response, with a qualification in emergency or risk management desirable.
Willingness to undertake medical and other safety compliance requirements

Pre-employment checks and employment conditions

Relevant pre-employment screening and reference checks will be required.

Applicants must be an Australian Citizen, Permanent Resident or hold a valid work permit or visa necessary for the nature of the position.

Recipients of Victorian Public Service (VPS) voluntary departure packages should note that re-employment restrictions apply.

How to apply

Click the ‘Apply’ button to be redirected to our recruitment platform, where you may need to create an account to submit your application.

Applications close at 11.59pm on Tuesday, 8th September 2026.

Please include both your resume and a cover letter addressing how your experience addresses each of the key selection criteria for the role. All applications must be submitted via the online portal, we’re unable to accept email or manual submissions.

For further information about the role, please contact Zora Ristevski, Manager Operational Response, at [email protected].

Redeployees

If you are a VPS redeployee, please state this in your cover letter and include your case manager’s contact details. This helps ensure your redeployment status is appropriately considered. For more information on redeployment, visit the Victorian Government policy.

Important Information

If you require any adjustments to fully participate in the recruitment process or need the advert or attachments in an accessible format (e.g., large print), please contact us. We're here to support you.

Applications close Tuesday 8 September 2026 at 11.59pm

Posted

25 August 2026

Apply Now

Refine Your Search

customer service operator jobs in cranbourne, vic

Operational Duty Officer

Post Office Retail counter operator

Senior Furniture Assembly & Warehouse Operator

Customer Service Operator

Construction & Agricultural Equipment

Bus Driver - Dandenong

Apprentice Service Technican

TILT TRAY TOW TRUCK OPERATOR

Liquid Driver

Technician Experienced Operator - SEW

Technician - Experienced Operator

Operations Learning & Technical Specialist

Technical Demonstrator

Field Service Technician

Project Manager - Installation Technician

Facilities Manager | Melbourne Nth CFC

Physiotherapist

Registered Nurse - ICU

National Account Manager - Retail & Independent Network

Registered Nurse - Anaesthetics/PACU

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