In-Demand Concierge Jobs in Essendon, Vic

Data Center Concierge III - Melbourne, Victoria, Australia
Sourceo —Melbourne VIC
- Full-time
- Customer service
- AI
- Communication skills
3d
Corporate Concierge
ISS —Melbourne VIC
- Part-time
- Hospitality
- Customer service
- Microsoft Office
- Employee discount
Porter | Concierge - Full Time & Part Time
AccorHotel —Melbourne VIC
- $27.08 - $40.62 an hour
- Weekend availability
- Communication skills
- Resort
- Annual leave
- Employee assistance program
Quick Apply
Concierge
DAC-Jones Lang LaSalle (VIC) Pty Ltd —Melbourne VIC
- Full-time
- Management
- Financial services
- AI
- Health insurance
- Parental leave
Quick Apply
11d
Front Desk
BBK —Brunswick VIC
- $26.55 - $35.00 an hour
- Part-time
- Customer service
- In-person
- Cash handling
Quick Apply
5d
Concierge
Australian Unity —Melbourne VIC
- Health insurance
- Parental leave
11d
Security Officer
Z Protection Services —Melbourne VIC
- $37.00 - $78.16 an hour
- CPR Certification
- Management
- Customer service
Quick Apply
Workplace Concierge
JLL —Melbourne VIC
- Part-time
- Hospitality
- Customer service
- Administrative experience
- Health insurance
- Parental leave
6d
Concierge Security, Security
Victorian Government —Melbourne VIC
- $72,189 - $79,753 a year
- Part-time
- CPR Certification
- Customer service
- First Aid Certification
9d
Data Center Concierge III
Equinix —Melbourne VIC
- Full-time
- Customer service
- AI
- Communication skills
5d
Porter Part Time
AccorHotel —Melbourne VIC
- $27.08 an hour
- Part-time
- Hospitality
- Customer service
- English
Quick Apply
Guest Services Officer – Bell Desk
Park Hyatt Melbourne —Melbourne VIC
- Rotating roster
- Communication skills
- Hotel experience
- Time management
- Health insurance
- Annual leave
Concierge Executive
Accor Apartments & Realty —Melbourne VIC
- Hospitality
- Customer service
- Communication skills
4d
Guest Service Agent
Hilton —Melbourne VIC
- Part-time
- Communication skills
- Hotel experience
- Office experience
- Employee assistance program
- Employee discount
2d
Concierge Security, Security
Museums Victoria —Melbourne City Centre VIC
- $72,189 a year
- Part-time
- CPR Certification
- Customer service
- First Aid Certification
9d
Guest Services Agent (GSA)
Song Properties —Melbourne VIC
- Urgently hiring
- Hospitality
- Microsoft Office
- Agile
Guest Service Agent
Cushman & Wakefield —Melbourne VIC
- Part-time
- Hospitality
- Customer service
- Front desk
Quick Apply
Guest Service Agent - Full Time
AccorHotel —Melbourne VIC
- Weekend availability
- Communication skills
- Hotel experience
- Resort
- Employee assistance program
Quick Apply
14d
Concierge
BGIS —Melbourne VIC
- Full-time
- Customer service
- Communication skills
- Employee assistance program
- Employee discount
13d
Guest Service Agent
MERCURE —Doncaster VIC
- Weekend availability
- Hospitality
- Customer service
- POS
Quick Apply

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Data Center Concierge III - Melbourne, Victoria, Australia

Sourceo
Melbourne VIC

Apply Now

Job Details

Full-time
3 days ago

Qualifications

Customer service
Siebel
AI
Communication skills

Full Job Description

Job Summary

The position will suit someone who is a strong communicator, experienced and organised in completing routing and ad-hoc tasks, admin focused and with the ability to deliver outstanding customer service at all times. Applicants may come from multifaceted industries including but not limited to hospitality, reception, administration or other customer centric roles and will be working Monday-Friday in a permanent position.

This is a customer facing role, so applicants should work onsite, enjoy client interaction and have the confidence to identify customer trends, issues or concerns, taking appropriate actions where possible and call out accordingly when needed.

Key responsibilities

Our Concierge will provide support to datacenter facilities and administrative duties following standard procedures:

Supports customers by coordinating visits and schedules in the data center; assists on semi-routine inquiries and issues

Directly coordinates activities with the Equinix Response Center (ERC), as needed

Keeps records of activities within the data center including circuit inventories, installed power inventories and labor hours expended

May generate purchase requisitions and coordinate with vendors for delivery and invoicing

Generating Siebel Reports for customer SH requests

Assist security with supervising the security office, signing in visitors, validation and assignment of access via the Siebel and EACS

Work closely with site security and report security related incidents to the Security Operations Control Centre

Perform ad hoc support tasks for IBX Operations teams, including but not limited to parking administration, CCTV and access control data retrieval and analysis, event coordination, and maintenance management system administration.
Take an active role in emergency response preparedness, including participating in evacuation drills and incidents by coordinating and managing designated muster areas, accounting for personnel, and supporting site emergency procedures.

Customer Support and onsite Customer Liaison

Supports the coordination of tasks to the appropriate cross-functional teams

Maintains positive business relationships with local vendors in support of customer's administrative needs; provides information about local vendors to customers upon request

Maintains customer care areas/conference rooms for cleanliness and fully stocking amenities as the need arises; may provide backup coverage to cross functional teams to support inventory ordering

Communicates semi-routine operating datacenter procedures to customers on-site, while building and developing positive customer relationships

Coordinates customer work visits with security and escorts customers and/or vendors, within a reasonable vicinity, as required

Assists with tracking, following-up, and reporting on routine or new customer inquiries and issues while customers are on-site

Provides general induction learning tours to new customers to orient them to the site and escorting customers to their spaces within the data center and unlocking racks where required

Resolving issues related to lower customer satisfaction score by coordinating with cross functional team

Benefits of Equinix and the role:

Salary package including healthcare allowance and annual bonus

Extensive on-job induction, training and continued learning and access to a range of company employee benefits

Career development and further opportunities within Equinix

Join an industry leader in the Data Centre world

Permanent position working Monday-Friday onsite daytime hours

Equinix is committed to ensuring that our employment process is open to all individuals, including those with a disability. If you are a qualified candidate and need assistance or an accommodation, please let us know by completing [this form](https://forms.office.com/pages/responsepage.aspx?id=cbKtcscv_kql7p3mpZ9r-50RYwLmhPpKtmEYPKOcl8hURTBBN0xMTllDRVc0VkJUSEYxMEk1V0NJQS4u&origin=lprLink).

Equinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law.

We use artificial intelligence in our hiring process. Learn more [here](https://careers.equinix.com/equinix-ai-guidance-for-candidates).

This posting is for a backfill position, meaning it is to fill an existing vacancy within our organization.**

Apply Now

Refine Your Search

concierge jobs in essendon, vic

Data Center Concierge III - Melbourne, Victoria, Australia

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Data Center Concierge III

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