In-Demand Cloud engineer Jobs in Springvale, Vic

Service Desk Analyst - Level 2
Wallbridge Gilbert Aztec —Melbourne VIC
- Full-time
- Remote
- Azure
- Management
- Customer service
- Work from home
- Parental leave
14d
Cloud Engineer (Level 2)
Rapid Circle —Melbourne VIC
- Full-time
- Azure
- Microsoft Outlook
- Management
Manager, IT Infrastructure Technology
Parliament of Victoria —Melbourne City Centre VIC
- $142,790 - $191,084 a year
- Full-time
- Hybrid work
- Communication skills
10d
Technical Lead
Sciana Health —Melbourne VIC
- $120,000 - $140,000 a year
- Hybrid work
- DevOps
- Systems design
- AWS
Quick Apply
Cloud Engineer
Leidos —Scoresby VIC
- Full-time
- Azure
- AWS
- Annual leave
Binance Accelerator Program - Applied AI Agent Engineer (Fully Remote)
Binance —Melbourne VIC
- Full-time
- Remote
- Computer Science
- Master's degree
- Databases
Quick Apply
Junior DevOps Engineer
Accenture —Melbourne VIC
- Full-time
- Azure
- DevOps
- AWS
- On-the-job training
- Parental leave
Data Center Engineering Operation Trainee, Data Center Engineering Operations
Amazon Corporate Services Pty Ltd —Melbourne VIC
- Full-time
- Engineering
- No experience needed
- AWS
Cloud Engineer
St Vincent's Health Australia —Melbourne VIC
- Full-time
- Hybrid work
- Azure
- DevOps
- AI
- Employee assistance program
Engineering Manager
News Corp —Melbourne VIC
- Hybrid work
- Café
- Parental leave
Software Engineer
VIC GEM PTY LTD —Oakleigh South VIC
- $85,000 - $100,000 a year
- Full-time
- Management
- Computer Science
- SQL
- Employee discount
Quick Apply
Public Cloud Engineer
NEC Corporation —Docklands VIC
- Azure
- Management
- DevOps
- Health insurance
- Parental leave
Cloud & DevOps Engineer
Victorian Government —Melbourne VIC
- $142,790 - $191,084 a year
- Full-time
- Management
- DevOps
- AWS
6d
Data Engineer
VicRoads —Melbourne VIC
- Full-time
- Remote
- SQL
- AWS
- Work from home
- Parental leave
Javascript Engineer
Caseware —Melbourne VIC
- Full-time
- Remote
- DevOps
- Software development
- Agile
Quick Apply
12d
Junior Quality Assurance Engineer
Finity —Melbourne VIC
- Full-time
- Azure
- Computer Science
- SQL
DevOps Engineer
Duxxel Pty Ltd —Melbourne VIC
- From $120,000 a year
- Contract
- DevOps
- Administrative experience
- SQL
Quick Apply
Microsoft Cloud Solutions Consultant
FUJIFILM MicroChannel —Melbourne VIC
- Full-time
- Hybrid work
- Azure
- SQL
- APIs
Quick Apply
AWS Cloud Engineer
Capgemini Sogeti —Melbourne VIC
- Hybrid work
- AWS
Integration Engineer | Level 2
Munro Footwear Group —Melbourne VIC
- Full-time
- Azure
- Management
- DevOps

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Service Desk Analyst - Level 2

Wallbridge Gilbert Aztec -
Melbourne VIC

Apply Now

Job Details

Permanent | Full-time
14 days ago

Benefits

Work from home
Parental leave

Qualifications

TCP
Azure
Management
Customer service
Disaster recovery
Microsoft Exchange
Administrative experience
IT support
DNS
Organisational skills
SharePoint
Security
Communication skills
Intune
Time management
Office experience
Information Technology
VPN

Full Job Description

Service Desk Analyst - Level 2

Information Technology
Melbourne
Permanent / Full Time

10/8/2026

A collaborative and supportive team environment
Varied, fast-paced role
Involvement in exciting IT transformation projects

About us:
WGA is an Australian and New Zealand company like no other – we are owned by our employees, loved by our long-term clients and have deep roots in our communities. With a team of over 700 people, WGA provides a rich, diverse, and empowered workplace, and offers you a chance to work alongside some of the best in the business.

WGA offers an outstanding working environment that fosters and supports mutual learning, respect, dignity, cultural openness, and an appreciation of differing perspectives and backgrounds. We strive to offer inspiring career paths and a selection of fantastic employee benefits including exceptional parental leave options, flexible hours and work from home capability and learning and development programs tailored to you.

We empower our engineers and designers to think outside the square and dare to be different in their delivery of tailored design engineering solutions across the Buildings, Transport, Water Infrastructure, Urban Development, Ports and Marine, Energy, Defence and Resources sectors.

About our approach:
We focus upon the core philosophy of delivering excellent engineering solutions for our valued Clients which allows us to create exceptional, long-term opportunities for our personnel. Our unique style of project delivery ensures that our people don't have to choose between maintaining hands on Engineering Design and corporate career options, they can have both!

About our Role:

Provide Level 2 technical support for escalated incidents and service requests across multiple offices.
Troubleshoot and resolve hardware, software, and network issues.
Administer and support Microsoft 365 services, including Exchange Online, Teams, SharePoint, and OneDrive.
Contribute to the implementation and ongoing support of the new ITSM platform.
Apply ITIL principles to incident, problem, and change management processes.
Maintain accurate documentation and update knowledge base articles.
Collaborate with Level 1 and Level 3 teams to ensure consistent service delivery.
Ensure compliance with operational security practices and company policies.
Participate in projects and continuous improvement initiatives.

About you:

Australian Citizen
Proven experience in IT support or a similar technical role (Level 2 or equivalent).
Strong troubleshooting skills across hardware, software, and network environments.
Excellent communication and customer service skills.
Ability to work independently and manage multiple tasks effectively.
Demonstrated understanding of operational security practices.
Experience supporting users in a multi-office environment.
Strong time management and organisational skills.
Ability to build and maintain positive internal relationships.

Essential Technical Skills

Knowledge of Microsoft 365 administration, Windows operating systems, and related services.
Experience with Active Directory, Group Policy, and user account management.
Exposure to Entra ID (Azure AD), Intune, and endpoint management.
Knowledge of networking fundamentals (TCP/IP, DNS, VPN).
Familiarity with ITSM tools and service desk best practices.
Understanding of the SFIA framework.
Experience with NinjaOne or similar RMM tools.

Desirable Skills

Relevant IT degree or equivalent tertiary qualification.
Exposure to cloud technologies and hybrid environments.
Knowledge of backup and disaster recovery solutions.

About working with us:
At WGA we believe a diverse workplace fosters unique and progressive ideas and drives our culture of learning and sharing knowledge. We encourage all to apply because whatever your background you can progress your career and enjoy the benefits that only a privately owned organisation can offer.
Due to requirements for working across Defence related projects, Australian Citizenship and the ability to obtain Security Clearance is desired.

WGA is a Work180 endorsed workplace for women, find out more at WGA | WORK180 Endorsed Employer

Apply Now

Refine Your Search

cloud engineer jobs in springvale, vic

Service Desk Analyst - Level 2

Cloud Engineer (Level 2)

Manager, IT Infrastructure Technology

Technical Lead

Cloud Engineer

Binance Accelerator Program - Applied AI Agent Engineer (Fully Remote)

Junior DevOps Engineer

Data Center Engineering Operation Trainee, Data Center Engineering Operations

Cloud Engineer

Engineering Manager

Software Engineer

Public Cloud Engineer

Cloud & DevOps Engineer

Data Engineer

Javascript Engineer

Junior Quality Assurance Engineer

DevOps Engineer

Microsoft Cloud Solutions Consultant

AWS Cloud Engineer

Integration Engineer | Level 2

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