In-Demand Operation officer Jobs in Parramatta Nsw

Customer Service Sales Specialist
Ashley & Martin —Parramatta NSW
- $75,000 - $95,000 a year
- Full-time
- CRM software
- Sales
- Customer service
Office Administrator
Velox Transport —Condell Park NSW
- From $27 an hour
- Part-time
- Sales
- Microsoft Office
- In-person
Quick Apply
Customer Service Officer
BGIS —Parramatta NSW
- $65,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Employee assistance program
- Employee discount
8d
Authorised Officer
Transdev —Sydney NSW
- 8 hour shift
- Customer service
- Microsoft Office
- First Aid Certification
Customer Interface Property Information Administrative Officer
Transport For NSW —Macquarie Park NSW
- $100,123 - $110,138 a year
- Full-time
- Administrative experience
- Organisational skills
8d
Rostering Officer position
Tree Of Goals Pty Ltd —Macquarie Fields NSW
- From $35 an hour
- Urgently hiring
- Customer service
- Microsoft Office
- Administrative experience
Quick Apply
3d
Business Administration Trainee
Blacktown City Council —Blacktown NSW
- Full-time
- Administrative experience
- Computer skills
- Business
7d
Customer Support & Administration Officer - Allied Health Practice
Grace Children's Therapy —Castle Hill NSW
- Part-time
- Customer service
- Administrative experience
- Computer skills
Quick Apply
Administrative Support Officer
NSW Police Force —Surry Hills NSW
- $87,199 - $95,482 a year
- Full-time
11d
ICT Customer Support Officer
Infotrust —Sydney NSW
- $80,000 - $85,000 a year
- Full-time
- Customer service
- In-person
- Communication skills
Quick Apply
Digital Development Support
NSW Department of Communities and Justice —Parramatta NSW
- $102,936 - $113,579 a year
- Full-time
- Management
- No degree
- Employee assistance program
Contact Centre and Triage Officer
Department of Customer Service —Sydney NSW
- $87,199 - $95,482 a year
- Full-time
- Customer service
- In-person
- Communication skills
2d
Senior Project Officer - Clerk 9/10 - Service Improvement and Reporting - DSPA
NSW Department of Communities and Justice —Parramatta NSW
- $133,348 - $146,945 a year
- Full-time
- No degree
- Communication skills
- Negotiation
- Employee assistance program
10d
Quality Officer
Construction Sciences —Glendenning NSW
- Full-time
- Laboratory
- Laboratory experience
- Construction experience
Quick Apply
Service Officer
University of Sydney —Camperdown NSW
- $63.90 an hour
- Part-time
- Microsoft Excel
- Customer service
- Microsoft Office
3d
Quality Officer
The Arnott's Group —Huntingwood NSW
- Manufacturing
- Communication skills
- Parental leave
- Gym membership
9d
Accounts Receivable Officer
Valvoline Global Operations —Baulkham Hills NSW
- Microsoft Excel
- Microsoft Office
- Bachelor's degree
- Employee assistance program
Quick Apply
Procurement Officer
Australian Catholic University —North Sydney NSW
- $105,212 - $113,823 a year
- Full-time
- Hybrid work
- University
8d
Customer Support Officer
Clean Plus —Auburn NSW
- Full-time
- Office
- Microsoft Office
- Databases
Accounts Payable Officer
Luxury Escapes —Sydney NSW
- Full-time
- Microsoft Excel
- ERP systems
- Communication skills
- Free food
Quick Apply
9d

I want to receive the latest job alert for operation officer in parramatta nsw

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

operation officer jobs near parramatta nsw

Project Officer jobs in Parramatta NSW

Chief Quality Officer jobs in Glendenning NSW

Customer Service Representative jobs in Parramatta NSW

Business Development Manager jobs in Brisbane Qld

Business Services Officer jobs in Labrador Qld

Business Services Officer jobs in Hillarys Wa

Tacticall Recruitment Services jobs in Brisbane Qld

Legal Officer Government jobs in Sydney Nsw

Business Services Officer jobs in Alexandria Nsw

Business Services Officer jobs in Cannington Wa

Business Operation jobs in Rowville Vic

Project Officer jobs in Geelong Vic

Junior Project Management jobs in Kensington Vic

Student Wellbeing Officer jobs in Heatley Qld

Project Officer jobs in Biggera Waters Qld

Project Officer jobs in Lethbridge Park Nsw

Project Officer jobs in Perth Wa

Project Officer jobs in Brisbane Qld

Procurement Specialist jobs in Blacktown Nsw

Clinical Nurse Specialist jobs in La Trobe University Vic

Customer Service Sales Specialist

Ashley & Martin
Parramatta NSW

Apply Now

Job Details

Permanent | Full-time
$75,000 - $95,000 a year

Qualifications

CRM software
Sales
Customer service
Patient service
Microsoft Office
Medical scheduling
Communication skills

Full Job Description

Posted: 04/08/2026

Closing Date: 31/08/2026

Salary: $75,000.00 - $95,000.00

Job Type: Permanent - Full Time

Location: Parramatta

Job Category: Sales

Who are we:

You may have heard of us – Ashley and Martin (that’s right, the hair people). We have been around for more than 60 years supporting our customers on their hair regrowth journey and we are pretty excellent at what we do! We pride ourselves on the excellent customer service we provide and the results our products achieve. We have a talented group of individuals we get to call our team and with clinics across Australia, New Zealand & Singapore, our internal support network reaches far and wide.

Job Description

Customer Service Sales Specialist / Client Retention and Growth Specialist

Reporting to: Consultant Team Lead & Chief Commercial Officer

Classification:
This role is classified under the Health Professionals and Support Services Award 2020 (Cth) at Level 5.

The role operates within a structured clinic team environment with shared responsibility for patient servicing and clinic operations.

Overview:

This role is critical in delivering consistent, high-quality patient servicing while contributing directly to clinic performance.

As a Customer Service Specialist, you will manage the ongoing patient journey, maintain administrative accuracy, and support clinic operations.

You are responsible for ensuring patients remain engaged, supported and progressing through their treatment programs.

This is a commercially accountable role, where your actions directly influence patient outcomes, retention, and overall clinic performance.

You will operate across patient servicing, administration and operations to ensure the clinic runs efficiently and effectively.

Key Responsibilities:

Patient Servicing & Customer Service:

Provide personalised support, monitor patient progress and address concerns
Conduct structured check-ups and facilitate doctor appointments
Manage ongoing patient relationships to support engagement and retention
Reinforce treatment expectations, timelines and outcomes
Manage follow-up activity including calls, rebooking and patient communication
Encourage reviews and maintain high levels of patient satisfaction
Respond to enquiries and manage patient transfers where required
Support subsequent enrolments through professional, value-based conversations

Operational Administration & Clinic Duties:

Process payments and manage patient accounts in CRM and associated systems
Maintain accurate, complete and timely records for all patient interactions and transactions
Complete same-day notes and ensure CRM task discipline is maintained
Ensure compliance with financial, administrative and operational procedures
Manage reception duties, appointment scheduling and clinic workflow
Maintain stock awareness and support ordering and inventory processes
Assist with daily clinic operations, including account management and task completion
Identify and escalate discrepancies, risks or inconsistencies in accounts or records
Support resolution of disputes in line with company policy and compliance requirements

Professionalism & Collaboration:

Maintain strict patient confidentiality and uphold ethical standards
Ensure all patient communications and representations are accurate and compliant
Collaborate effectively with clinic team members and medical practitioners
Communicate clearly to support patient outcomes and clinic performance
Participate in training, onboarding and ongoing development

Impact:
Your role is critical in:

Driving patient retention and long-term engagement
Protecting revenue through administrative accuracy
Supporting clinic efficiency and operational stability
Delivering a consistent, high-quality patient experience

Your performance directly influences patient outcomes, customer satisfaction, and the overall commercial performance of the clinic.

Progression Pathway:
Progression is based on demonstrated capability across:

Patient servicing and retention
Administrative accuracy and discipline
Operational contribution
Commercial awareness and performance

Desired Skills and Experience

At least 2 years of experience in a sales or customer service role is essential.
Excellent communication, interpersonal, and presentation skills.
Strong customer service orientation with a focus on building rapport and exceeding customer expectations.
Proficiency in Microsoft Office Suite and CRM systems.
A positive and enthusiastic attitude with a strong work ethic.
A passion for helping people and improving their lives.

Apply Now

Refine Your Search

operation officer jobs in parramatta nsw

Customer Service Sales Specialist

Office Administrator

Customer Service Officer

Authorised Officer

Customer Interface Property Information Administrative Officer

Rostering Officer position

Business Administration Trainee

Customer Support & Administration Officer - Allied Health Practice

Administrative Support Officer

ICT Customer Support Officer

Digital Development Support

Contact Centre and Triage Officer

Senior Project Officer - Clerk 9/10 - Service Improvement and Reporting - DSPA

Quality Officer

Service Officer

Quality Officer

Accounts Receivable Officer

Procurement Officer

Customer Support Officer

Accounts Payable Officer

I want to receive the latest job alert for operation officer in parramatta nsw

Related Searches

Explore jobs in more locations

Job Description

Desired Skills and Experience

Job Seeker Tools

Employer Tools

Browse

Stay Connected