Department: Digital Experience
Department/Agency: Department of Communities and Justice
Location:
Parramatta, NSW, AU, 2150
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Req ID: 85365
Digital Development Support Officer
Location – Parramatta
Employment type – Ongoing full-time role
Salary - $102,936.00 - $113,579.00 pa, plus superannuation and leave loading
Your role
We are looking for an outstanding individual to join a team of specialists responsible for the product operations of customer centric websites and intranets for the Department of Communities and Justice (DCJ).
This role provides specialist technical product development, management and support services for DCJ websites and intranets. Working within a lean agile cross discipline environment, this role delivers products in collaboration with a multi-disciplinary team that facilitates the achievement of business outcomes through process and technology.
Reporting to the Senior Digital Development Officer, Product Operations you’ll assist in the implementation and management of technical development and evaluation of DCJ websites and intranets that achieve documented requirements and contribute to the department achieving its strategic objectives.
What you’ll do
As a Digital Development Support Officer, you will:
Work as part of an agile, multi-disciplinary team to deliver high-quality digital products and services for DCJ website and intranet platforms.
Contribute to the design, development, testing and continuous improvement of digital products, ensuring solutions meet business and user needs.
Develop and support accessible, responsive and user-centred digital experiences that align with web standards, accessibility requirements and best practice.
Support the successful delivery of digital projects by contributing to planning, quality assurance, documentation and ongoing platform improvements.
Help drive business outcomes by combining smart processes with innovative technology.
The Communications Branch works collaboratively within Corporate Services to develop strategies, plans and resources that contribute to the department achieving its strategic objectives. The team works across digital and traditional communication channels, including print, social media, online (websites and intranets), events and face-to-face to deliver communication strategy that is aligned with the organisation’s strategic objectives and NSW Government Design Standards.
The Digital Experience team is responsible for managing the DCJ websites and intranets. Through these channels we provide an inclusive, consistent, high-quality digital experience for our clients and customers.
What we’re looking for
We’re seeking someone with the skills and experience to help deliver high-quality digital products.
To succeed in this role, you’ll bring:
Tertiary qualifications in Information Technology or a related field, or equivalent experience.
Strong understanding of the regulatory environment for government digital communications, including security, accessibility (including Web Content Accessibility Guidelines [WCAG AA]), usability, compliance with legislative requirements, brand management and procurement
Knowledge of contemporary web and digital development standards and languages (e.g., JavaScript, , XML, PHP, Java, React, jQuery, HTML5, CSS3, Bootstrap, HTL (Sightly)
Experience with one or more Java concepts and patterns including: Java/J2EE, JSP, Spring, Sling, JMS, JUnit, MVC, Eclipse
Experience with advanced web and digital product development techniques and frameworks including development of templates, workflows, and design patterns (e.g. Object-Oriented CSS and JS)
Demonstrated experience working on large scale digital products powered by Enterprise Content Management Systems (CMS) such as Adobe Experience Manager
Knowledge of configuring and working with build tools and source code management systems (e.g. Git, SVN, Maven, Grunt etc)
Download the role description.
If you are viewing this ad in Seek and wish to apply via their portal, you will be required to either set up a profile or login via your existing Seek account.
To apply directly via the DCJ Careers site click here. Search for the job and click the ‘Apply now’ button.
We focus on hiring people who share our commitment and goals of inclusion, collaboration, adaptability, courage and integrity. If you meet the essential requirements and the role resonates with you, please apply – you do not need to meet every desired requirement for us to want to talk to you.
What We Offer
We offer a variety of benefits, including:
A challenging and rewarding career
Flexible, autonomous work environment
Competitive pay and conditions
Training and development opportunities to build and maintain capabilities
Health & Wellbeing and Employee Assistance Programs.
Want more information? Visit our website to see more information on Working for us.
We do work that really matters
Working for the Department of Communities and Justice (DCJ) provides lots of opportunities to make a real difference. We collaborate with other agencies and community partners, to improve lives and realise the potential of children, adults, families and communities. We're focused on breaking, rather than managing, disadvantage. It’s work that really matters.
Apply now and join Australia’s top public sector employer where we will support you and provide an exciting and flexible working environment!
Are you ready to join us?
Click apply, attach a cover letter (maximum 2 pages) outlining how you meet the requirements of the role as well as an up-to-date résumé (maximum 5 pages).
Applications close Sunday, 23 August 2026 at 11:59 pm AEST.
Got a question?
For more information about the role or what it’s like to work for DCJ, please contact the hiring manager Pauline Xie at:
[email protected]
If you’ve got a question about applying or would benefit from an adjustment in the recruitment process to help you perform at your best (including an alternate method submission of the application), please call Anjy Fayad on 02 9765 3042 or via
[email protected]
Visit Recruitment adjustments on the DCJ website to learn more.
Inclusion and Diversity lies at the heart of how we recruit
We continue to hire great people with a wide variety of skills, experience and backgrounds. This includes people with disability, Aboriginal and Torres Strait Islander People, women, people identifying as LGBTIQ+, culturally and linguistically diverse people, carers and other diversity groups.
To find out what DCJ are doing to build an inclusive and diverse workforce, visit Inclusion and diversity on the DCJ website.
Other Information
A talent pool may be created for future ongoing and temporary roles and is valid for a period of up to 18 months.
For more information visit Applying for DCJ jobs on the DCJ website.
Thank you for your interest in this role. We look forward to receiving your application.
To keep up with recruitment opportunities at DCJ, follow us on Facebook: www.facebook.com/CareersatDCJ/
The Welcome Experience
Thinking about moving to regional NSW? Get free, personalised support with housing, schools, jobs, and settling in. Learn more: www.nsw.gov.au/welcomeexperience
The careers site currently promotes this service on the ‘Discover roles with DCJ in regional NSW’ page.
