In-Demand Services administration co ordinator Jobs

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Facilities & Client Service Co-ordinator, Coffs Harbour

Cushman & Wakefield -
Sydney NSW

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Job Details

Full-time
2 days ago

Benefits

Work from home

Qualifications

Incident management
Customer service
Maintenance
Budgeting
Communication skills
Negotiation

Full Job Description

Job Title

Facilities & Client Service Co-ordinator, Coffs Harbour

Job Description Summary

Drive facilities management service delivery across a diverse property portfolio focusing on client satisfaction and operational excellence.

Job Description

Coffs Harbour NSW | Full-Time - Remote

Strong mix of facilities co-ordination, stakeholder engagement and asset management
Join a global leader with excellent career growth opportunities
Remote working arrangements - work from home

About the Role
We have an exciting opportunity for an experienced Facilities & Client Service Co-ordinator to join our Integrated Facilities Management team. This role will be servicing our client in Coffs Harbour.

Supporting the Operations Manager, you'll play a critical role in the delivery of facilities management services across a diverse property portfolio throughout New South Wales. This role combines strategic asset management, contractor management, maintenance delivery and stakeholder delivery of preventative and reactive maintenance programs across multiple sites. If you're passionate about customer service, operational performance and facilities management, this is an opportunity to make a significant impact and enhance outcomes.

Key Responsibilities

Manage day-to-day facilities management operations across a diverse property portfolio
Deliver asset lifecycle management initiatives and support strategic asset planning
Oversee planned and reactive maintenance activities to ensure contractual compliance
Manage contractor performance, procurement activities and service delivery outcomes
Monitor work orders, approvals, quotations, invoices and purchase orders
Conduct site inspections and property condition audits across the portfolio in Coffs Harbour
Support environmental, compliance and safety initiatives across all sites
Investigate and resolve escalations while maintaining exceptional customer service
Prepare monthly reports, meeting minutes and operational updates
Identify opportunities for innovation, cost savings and continuous improvement
Build strong relationships with clients, landlords, contractors and internal stakeholders
Support emergency response activities and critical incident management when required

About You

Experience managing facilities services across multi-site property portfolios
Strong client relationship and stakeholder management experience
Demonstrated contractor and supplier management capability
Strong administration and systems capability within facilities or property environments
Experience managing maintenance programs, budgets and asset lifecycle activities
Strong commercial awareness and problem-solving skills
Excellent communication, negotiation and customer service skills
Ability to work autonomously while managing multiple competing priorities
Self-motivated, adaptable and solutions-focused
Relevant facilities management, building services or property qualification highly regarded

About Cushman & Wakefield
Cushman & Wakefield is a global leader in commercial real estate services, with 50,000+ employees across 60 countries. In Australia, we partner with some of the world’s leading organisations to deliver innovative property solutions across office, retail, industrial and logistics assets.

Our strength lies in our collaborative approach, deep market insight and ability to integrate services to deliver exceptional outcomes. We are driven by a client-first mindset and a commitment to excellence, empowering our people to think differently and create value at every stage of the property lifecycle.

What We Offer

Opportunity to manage a large and complex client portfolio
Exposure to strategic asset management and facilities operations
Diverse role with significant stakeholder engagement
Strong career development opportunities within a global organisation
Supportive and collaborative team environment
Opportunity to drive innovation and continuous improvement
Access to development and career progression pathways

Diversity & Inclusion
At Cushman & Wakefield, we are committed to fostering a diverse, inclusive and respectful workplace. We welcome applications from people of all backgrounds and experiences and are dedicated to creating an environment where everyone can thrive.

Please note applicants must be eligible to work in Australia. Only shortlisted candidates will be contacted.

As an equal opportunity employer, Cushman & Wakefield encourages Aboriginal and Torres Strait Islander and female candidates to apply. Cushman & Wakefield promotes safety at all times.

INCO: “Cushman & Wakefield”

Quick Apply

Refine Your Search

services administration co ordinator jobs

Facilities & Client Service Co-ordinator, Coffs Harbour

Reception / Administration Co-ordinator

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Administration Officer - Support Office

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Coordinator - Aquatic Services Administration

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Warehouse Coordinator

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