In-Demand Full time cafe supervisor Jobs

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Hospitality Leaders

ISS -
Greater Adelaide SA

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Job Details

Full-time

Benefits

Uniform provided

Qualifications

Hospitality
RSA
Barista experience
Driver Licence
First Aid Certification
Budgeting
Communication skills

Full Job Description

Job no: 539081
Work type: Full time
Location: Adelaide, National Locations
Categories: Cleaning, Catering, Facility Management/Engineering, Customer Service, Defence, Housekeeping

Hospitality Leaders

Adelaide | Full-time

Be part of something bigger. Be part of ISS.

ISS IS A PLACE TO BE YOU

We have ambitious goals for how we work, how we impact our surroundings and how we treat our people. It’s you that makes the difference to making amazing places, and we believe everyone can influence change for the better.

” Connecting People and Places to Make the World Work Better”.

ISS Facility Services is seeking experienced and inspiring Hospitality Leaders to join our Defence contract in South Australia.

This is a key leadership role responsible for overseeing end to end hospitality services across the Base, including mess dining, café and retail operations, beverage services, functions, and special events. You will play a pivotal role in shaping the guest experience for Defence personnel while ensuring exceptional service delivery, compliance and operational excellence.

These roles are available to commence ASAP.

About the Role

As a Hospitality Leader, you’ll support multiple service streams and partner closely with Defence stakeholders, ISS senior leaders, Chefs and Front of House teams to deliver consistent, high-quality hospitality, cleaning and accommodation experiences.

This role offers variety, challenge and impact — perfect for a leader who thrives in a structured environment and enjoys working across diverse hospitality areas.

Key Responsibilities

Oversee all on‑base hospitality services, including messes, cafe, retail outlets, events and after‑hours operations
Manage daily service delivery with Chefs, FOH Supervisors and ISS leaders
Maintain high food quality, presentation and service standards
Lead, coach and support FOH, BOH, and cleaning teams
Drive barista, customer service and performance development
Foster a positive, service‑focused culture aligned with ISS and Defence values
Manage staffing, rostering to budget, onboarding and training
Maintain accurate reporting, revenue data and operational records
Ensure compliance with food safety, WHS, allergens and hygiene standards
Conduct audits and ensure Defence inspection readiness
Keep menus, signage and compliance documents current
Respond promptly to feedback, queries and maintenance needs
Reporting of incidents as required

What you will possess to be successful:

Minimum 5 years’ experience in senior hospitality, catering or multi-site Food, Beverage, and cleaning management
Demonstrated ability to lead teams, drive performance and develop staff
Excellent interpersonal and communication skills across diverse cultural and professional backgrounds
Ability to manage competing priorities and work autonomously in a secure environment
Experience managing budgets, stock, costs and operational reporting
Barista knowledge and ability to mentor team members
Capability to meet physical requirements and respond to emergency protocols
Australian Citizenship (required for Defence Security Clearance)
Ability to obtain and maintain AGSVA Security Clearance
Current Australian Driver’s Licence

What is in for you?

Competitive salary
Full ISS uniform provided
Consistent hours (Base requirements apply; largely Monday–Friday)
Work in a purpose driven, secure Defence environment
Access to ISS wellbeing programs
Ongoing training, professional development and national career pathways
Ability to influence, innovate and uplift a major hospitality operation with community impact

Qualifications

Responsible Service of Alcohol (RSA)
First Aid Certificate
Multi-site supervision
Australian Drivers license
Retail experience (desirable)
Previous experience in Defence or Defence Contracting (desirable)

To apply for this role please click on the 'apply' link and complete the online application.

ISS is passionate about creating a culture that values inclusion and diversity, where all our people are treated fairly and respectfully. We encourage applications from Aboriginal and Torres Strait Islander peoples, Veterans, people with disability, people from different cultural backgrounds and lesbian, gay, bisexual, transgender, intersex, queer and asexual (LGBTIQA+) people.

We are an ethical employer, recognised by the industry for paying fairly and ensuring a safe working environment for all our staff. Read more about ISS in Australia and New Zealand on our website. www.au.issworld.com

**WE RESPECTFULLY ASK NO AGENCY APPROACHES PLEASE**

Advertised: 09 Feb 2026 E. Australia Standard Time
Applications close:

Apply Now

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