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Dental Assistant/Receptionist

National Dental Care
Toorak VIC

Quick Apply

Job Details

Full-time
$30 - $35 an hour

Qualifications

Dental assisting
Dental receptionist
Certificate IV
Microsoft Office
Medical scheduling
Dental software
Organisational skills
Dental clinic

Full Job Description

We are seeking a confident and customer-focused Dental Assistant/ Receptionist to join our team at K1 Dental on a full-time basis.

Weekend work available!

About National Dental Care

National Dental Care is one of Australia’s largest dental service providers, with a nationwide network of modern dental practices utilising the latest digital technologies - including scanners, CBCTs, and CEREC. At NDC, we pride ourselves on our collaborative, team-focused culture and outstanding training and development opportunities. This is a fantastic opportunity to join a supportive network of almost 1000 dental professionals and take your dental career to the next level. Our company is uniquely led by an elite group of dentists who form the Clinical Advisory Committee.

About the Role

As a Dental Assistant/ Receptionist in our thriving K1 Dental practice, you’ll play a key role in clinical treatment and administrative support. You’ll confidently and expertly assist practice clinicians while engaging with patients in a positive, professional manner. Your energetic nature and strong organisational skills will help ensure the ongoing success of the practice and the satisfaction of patients.

Key responsibilities include:

Maintain a tidy, presentable waiting room and desk
Meet and greet patients as they arrive for appointments in a bubbly welcoming manner
Scheduling of appointments and management of confirmations/reschedules/recalls
Processing accounts with Hicaps machine.
Respond, act on and distribute incoming and outgoing emails, postage and internal messages
Scan patient documents/x-rays to patient file
Manage incoming/outgoing phone calls
Manage patient traffic within the practice for up to five dentists concurrently
Ensuring patient correspondence is sent out promptly and efficiently
Record cancellations and no-shows
Collect and receipt payments from patients at time of treatment
Liaising with other practices and staff involved with a patient’s care/treatment
Answering patient enquires (this may include, following up with a practitioner with the need to phone the patient back)
Preparing day sheets, charts and patient files for the business day to ensure dentists are organised with patient information and running to time
Maintain and manage patient records in compliance with privacy and security regulations
Maintain a professional reception area
Chairside assisting/steri – with flexibility to cover in times of need increased patient load and staff absence/leave

Skills & Experience

You have:

Previous experience as a Dental Assistant/Receptionist (Minimum 2 years experience)
Proficiency in MS Office and sound computer literacy
Experience with Dental 4 Windows (D4W) (desirable)

You are:

An experienced, professional, accountable dental receptionist
Highly organised and an excellent communicator
Customer focused and dedicated to ensuring every patient has a positive experience when visiting the practice.
Willing to contribute to the success of the practice by demonstrating a commitment to the practice values and team/business goals

What We Offer

Ongoing training and development opportunities to help you achieve your career goals
Fantastic networking opportunities with highly-skilled professionals across Australia
Competitive remuneration packages, great incentive schemes, and attractive benefits
A fun, supportive culture with a team that loves to connect and celebrate achievements
Modern practices that employ the latest dental technologies and equipment
Local community engagement through regular fundraising, donating, and volunteering

How to Apply

Is this the ideal role for you? If you’d like to join a fast-growing Australian business focused on your success, click the ‘Apply’ button now.

Pay: $30.00 – $35.00 per hour

Experience:

Dental clinic: 1 year (Preferred)

Work Authorisation:

Australia (Required)

Work Location: In person

Quick Apply

Refine Your Search

patient accounts assistant jobs

Dental Assistant/Receptionist

Medical Secretary - HC - Practice Support

Dental Assistant/Receptionist

Pharmacy Technician

Divisional Director (Medical) - Aged Care Rehabilitation Palliative Care

Senior Dental Receptionist/ Practice Manager

Billing and Collections Officer – Private Practice

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