In-Demand It support specialist Jobs

IT Support Specialist
Helpline Digital & Telecom Support —New South Wales
- $75,000 - $83,000 a year
- Full-time
- Hybrid work
- Analysis skills
- Communication skills
- Health insurance
- Life insurance
Quick Apply
13h
IT Support Technician
Microcel —Hoppers Crossing VIC
- Up to $50 an hour
- Part-time
- Administrative experience
- In-person
- Communication skills
Quick Apply
1d
IT Application Support Analyst
Eldercare —Eastwood SA
- Full-time
- Customer service
- Administrative experience
- Communication skills
Technical Support Specialist
Follett Software, LLC —Remote
- Remote
- CRM software
- Azure
- Computer Science
Quick Apply
IT Support Officer
Fulcrum —Sydney NSW
- $79,900 a year
- Full-time
- Microsoft Excel
- Customer service
- Microsoft Office
Quick Apply
10d
ICT Support Technician
Jenny & Hana Pty Ltd —Erskine Park NSW
- $75,000 - $80,000 a year
- Full-time
- Management
- Bachelor's degree
- In-person
Quick Apply
ICT Support Engineer
AAA Radiator Specialists Pty Ltd —Croydon Park NSW
- $80,000 - $95,000 a year
- Full-time
- Databases
- Bachelor's degree
- APIs
Quick Apply
IT Support
Keywords Studios —Greater Adelaide SA
- $65,000 - $75,000 a year
- Full-time
- Azure
- Management
- Microsoft Office
Quick Apply
3d
ICT Support Technician
B2B BARBER Pty Ltd —Queen Victoria Building NSW
- $75,000 - $85,000 a year
- Full-time
- Computer Science
- Customer service
- Bachelor's degree
Quick Apply
Technical Support Analyst, Digital Health
Department of Health —Melbourne VIC
- $100,894 - $114,476 a year
- Full-time
- Azure
- No degree
- Recruiting
9d
IT Support & QA Tester (Contractor)
BitXify Pty Ltd. —Melbourne VIC
- $36 - $40 an hour
- Part-time
- Azure
- Management
- Computer Science
Quick Apply
7d
IT Service Management Specialist
UTS College —Sydney NSW
- Full-time
- Remote
- Communication skills
IT Helpdesk Support
Unitech Solutions —Wollongong NSW
- $55,000 - $60,000 a year
- On call
- Serving
- Azure
- Customer service
Quick Apply
IT Support
Stanbroke Beef —Grantham QLD
- Customer service
- IT
- Communication skills
IT Support Engineer
INTREC Management —New South Wales
- Customer service
- AI
- Communication skills
- On-the-job training
- Referral program
Specialist Technician - Technical Support to Schools Program (TSSP)
Dyna IT Pty Ltd —Melbourne VIC
- $45 - $52 an hour
- Serving
- Microsoft Office
- In-person
Quick Apply
Solar Installation Coordinator & Technical Support Specialist
Start Solar —Burwood VIC
- $70,000 - $100,000 a year
- Full-time
- Microsoft Word
- CRM software
- Microsoft Excel
- Employee discount
Quick Apply
Support Specialist, IT
The Royal Australasian College of Physicians —Sydney NSW
- Full-time
- Hybrid work
- Azure
- Customer service
- AWS
- Parental leave
- Employee assistance program
7d
IT Support Officer
Pinnacle Hire Pty Ltd —Rowville VIC
- Full-time
- Azure
- SharePoint
- In-person
Quick Apply
Technical Support Engineer
AutoRABIT Holding Inc. —Remote
- $60,000 - $75,000 a year
- Weekend availability
- Remote
- Azure
- Computer Science
- Customer service
Quick Apply

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IT Support Specialist

Helpline Digital & Telecom Support
New South Wales

Quick Apply

Job Details

Permanent | Full-time
$75,000 - $83,000 a year
13 hours ago

Benefits

Health insurance
Paid volunteer leave
Life insurance

Qualifications

Desktop support
TCP
LAN
Technical support
DHCP
Analysis skills
IT support
WAN
DNS
Communication skills
Help desk
VPN

Full Job Description

About the Role:

Australia's digital economy depends on reliable technology, and at Helpline Digital & Telecom Support, we help businesses stay productive through responsive IT support, secure infrastructure, and dependable technology solutions. We believe exceptional IT support is about more than fixing technical issues—it's about creating a seamless experience that allows people to do their best work.

We are looking for an IT Support Specialist who can provide outstanding technical support across desktop systems, networks, cloud services, and business applications. You won't simply be resolving support tickets—you'll become a trusted technology partner who keeps users connected, minimizes downtime, and helps improve the overall IT environment through proactive support and continuous improvement.

Why Work With Us?

The Environment: Our team values collaboration, knowledge sharing, and professional growth. You'll work alongside experienced IT professionals in a supportive environment where your ideas and technical expertise are appreciated.

Modern Technology: We support Microsoft 365, Windows environments, cloud platforms, business networks, and modern collaboration tools, giving you exposure to technologies used by organizations across Australia.

Career Development: We encourage continuous learning through technical training, certifications, and hands-on experience with a wide range of IT systems and infrastructure.

Meaningful Impact: Every support request you resolve helps businesses remain productive. Your work directly contributes to better customer experiences and stronger technology operations.

Key Responsibilities:

Technical Support: Provide Level 1 and Level 2 technical support for desktops, laptops, mobile devices, printers, and business applications while delivering excellent customer service.

System Administration: Configure, maintain, and troubleshoot Microsoft Windows, Microsoft 365, Active Directory, user accounts, email services, and endpoint devices.

Network Support: Diagnose and resolve connectivity issues involving LAN, WAN, Wi-Fi, VPN, DNS, DHCP, and TCP/IP while assisting with network maintenance and performance.

Incident Management: Respond to support requests through the help desk, document resolutions, prioritize incidents, and escalate complex issues when appropriate.

Technology Improvement: Assist with software deployments, hardware installations, system upgrades, security updates, onboarding new employees, and ongoing IT projects that improve business operations.

What We Are Looking For:

Experience: 2+ years of experience in IT Support, Help Desk, Desktop Support, Technical Support, or Service Desk within a business environment.

Technical Skills: Strong knowledge of Microsoft Windows, Microsoft 365, Active Directory, desktop hardware, networking fundamentals, remote support tools, and IT troubleshooting methodologies.

Communication: Excellent verbal and written communication skills with the ability to explain technical concepts clearly to users with varying levels of technical knowledge.

Problem Solving: A proactive mindset with strong analytical skills, attention to detail, and the ability to manage multiple priorities while maintaining high service standards.

Professional Mindset: You enjoy helping people, take ownership of technical issues from start to finish, remain calm under pressure, and are committed to continuously expanding your technical knowledge and delivering outstanding customer support.

Pay: $75,000.00 – $83,000.00 per year

Benefits:

Health insurance
Life insurance
Paid volunteer leave

Work Location: Hybrid remote in New South Wales

Quick Apply

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