Highlighting your IT support experience highlights About Us
Jenny & Hana Pty Ltd is a growing transport business based in Erskine Park, NSW. We operate a fleet of trucks under contract with a major, well-known Australian transportation company. As a close-knit team of under 10 employees, we value reliability, efficiency, and seamless operations.
The Role
We are seeking a versatile, full-time ICT Support Technician to manage and maintain our business technology and fleet tech systems. You will ensure our office systems and in-cab truck technologies run smoothly to prevent any operational downtime. This is a hands-on role perfect for someone who enjoys a mix of standard IT support and specialized transport technology.
Key Responsibilities
- Maintain office IT infrastructure, including PCs, printers, networks, and software.
- Manage in-cab truck technologies, including GPS tracking, telematics, and electronic work diaries (EWDs).
- Troubleshoot hardware and software issues promptly to keep our fleet moving.
- Liaise with our primary contracting partner's IT department to ensure system compliance.
- Manage data backups, cybersecurity basics, and user access for our small team.
- Provide onboarding setup for new devices and communication tools used by our drivers.
Qualifications & Experience
- A diploma or a Bachelor's degree in Information Technology.
- Proven experience in IT technical support or helpdesk roles.
- Familiarity with transport management systems, GPS tracking, or fleet telematics is highly regarded.
- Strong problem-solving skills and the ability to work independently.
- Excellent communication skills to assist both office staff and truck drivers.
- Current Australian driver's licence and reliable transport to Erskine Park.
What We Offer
- Salary: $75,000 – $80,000 per annum + superannuation (dependent on experience).
- Employment Type: Full-time.
- Visa Sponsorship: Open to qualifying international candidates needing visa sponsorship.
- Stability: A long-term role backed by secure, major company contracts.
- Culture: A supportive, friendly, and close-knit small team environment.
How to Apply
Please submit your resume that highlights your IT support experience and any exposure to transport logistics technology.
Pay: $75,000.00 – $80,000.00 per year
Work Location: In person
