In-Demand Reception supervisor Jobs

Front Office Supervisor
AccorHotel —Melbourne VIC
- Part-time
- Hospitality
- Front desk
- Computer skills
- Employee assistance program
- Opportunities for advancement
Quick Apply
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Westminster School —Marion SA
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Future Swim Rouse Hill —Rouse Hill NSW
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Halcyon Denture Care —Petersham NSW
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Hunter New England Local Health District —Newcastle NSW
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Event Coordinator
DAB-Jones Lang LaSalle (NSW) Pty Ltd —Sydney NSW
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Medical Receptionist (50D Identified position)
Derbarl Yerrigan Health Service Aboriginal Corporation —Perth Eastern Suburbs WA
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- Microsoft Word
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Laboratory Assistant
Austin Health —Melbourne Northern Suburbs VIC
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Administrator Heavy Mobile Equipment
PLS —Pilbara WA
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Front Office Supervisor

AccorHotel -
Melbourne VIC

Quick Apply

Job Details

Part-time
7 hours ago

Benefits

Employee assistance program
Opportunities for advancement

Qualifications

Hospitality
Front desk
Computer skills
Leadership
Communication skills
Hotel experience
Office experience

Full Job Description

Company Description

At Pullman & Mercure Melbourne Albert Park, We grow through curiosity!
Situated opposite Albert Park Lake, our dual-brand hotel hosts 378 rooms, restaurant, bar, pool, gym and one of the largest conference spaces in Melbourne with 31 conference spaces; offering business and leisure travellers a lavish space to meet and rejuvenate.

Together, We Champion Progress...
At Pullman, Progress is at the heart of what we do! By joining Accor and Pullman & Mercure Melbourne Albert Park, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.

At Accor, we believe that hospitality is a work of heart. We understand the ways in which individual passion for our work and a shared sense of accomplishment create a more rewarding experience for our guests. We foster this culture through a diverse and inclusive workplace that values the contribution of each and every member of our team. We are committed to taking positive action in terms of business ethics and integrity, responsible tourism, sustainable development, community outreach, and diversity and inclusion. With an expansive portfolio of iconic hotels and brands, Accor offers boundless opportunities for career advancement and professional development across the globe.

Join a team where you can be all you are, grow and create your path, work with purpose, and enjoy and feel valued.

Job Description

Front Office Operations
Apply a comprehensive understanding of front office functions including reception, cashiering, communications, reservations, porter services, and guest service procedures to ensure smooth daily operations.
Team Supervision & Support
Supervise and support front office team members, assist with accounting matters, support porter services, and contribute to the preparation of efficient and cost-effective rosters approved by the department head.
Guest Engagement & VIP Services
Greet and escort VIPs, attending to their specific needs, and ensure guest satisfaction through courteous and personalised service.
Hotel Knowledge & Communication
Develop in-depth knowledge of hotel facilities, departmental functions, key team members, and current events; ensure clear and effective communication of all standard operating procedures (SOPs), updates, rates, and general information to the team.
Policy Compliance & Security
Maintain strict compliance with all procedures related to cash, credit, cheques, key control, guest confidentiality, and banking operations while on duty.
Operational Excellence & Other Duties
Conduct regular inspections of public areas, address credit issues, and carry out additional tasks as directed by Front Office Management to support the overall performance and presentation of the hotel.

Qualifications

Minimum 1-2 years’ experience in Front Office operations, preferably in a supervisory role.
Hospitality qualifications and strong computer/system skills (desirable).
Excellent communication, interpersonal, and leadership skills.
Ability to work a flexible 7-day roster, including weekends and public holidays.
Strong personal integrity, initiative, and the ability to work independently.

Additional Information

Benefits and Perks

Discounted on-site car park while on duty.
Access to confidential Employee Assistance Program.
Inclusive and diverse environment.
Reward and recognition programs.
Mentoring and career development along-side experienced and dedicated professionals
Global discounts on hotel accommodation & Food and Beverage, including special rates with our partnership brands such as Europcar.

Quick Apply

Refine Your Search

reception supervisor jobs

Front Office Supervisor

Bistro & Function Supervisors

Human Resources Assistant

Medical Receptionist

Customer Service Supervisor

Food & Beverage Attendant - Events

Office Assistant (Receptionist) - ELC

Front Desk Receptionist

Oral Health Contact Centre Operator

Assistant Retail Manager/ Administration Manager

Swim School Team Leader

Dental Receptionist — Casual (with pathway to permanent part-time)

Sales and Service Support Administrator, Sydney Trust Flagship

Oral Health Contact Centre Operator

Event Coordinator

Medical Receptionist (50D Identified position)

Administration Officer - Gawler Casual Pool

Housekeeping Supervisor- Esplanade Hotel Fremantle by Rydges

Laboratory Assistant

Administrator Heavy Mobile Equipment

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