In-Demand Japanese Jobs

Customer Success Manager - Japanese Speaker
TeamViewer Germany GmbH —Adelaide SA
- Hybrid work
- CRM software
- Management
- Salesforce
Quick Apply
AI Deployment Engineer (Professional Services)
Zoom —Sydney NSW
- Full-time
- Hybrid work
- AI
3d
Content Creator (Marketing) — Sports Industry | Cross-Border Japan–Australia
SPORTSFUL & CO PTY LTD —Moonee Ponds VIC
- $80,000 - $90,000 a year
- Full-time
- Bilingual
- Marketing
- Bachelor's degree
Quick Apply
Japanese Speaking Support Worker - Qualified
Action on Disability within Ethnic Communities Inc (ADEC) —Oakleigh South VIC
- $45.29 an hour
- CPR Certification
- First Aid Certification
- In-person
- Professional development assistance
Quick Apply
1d
Security Advisor, Falcon Complete - Japanese Speaking (Remote, AUS)
CrowdStrike —Remote
- Full-time
- Remote
- Analysis skills
- Bachelor's degree
- AI
- Parental leave
1d
Localization Project Manager
TransPerfect —Melbourne VIC
- $34 - $42 an hour
- Full-time
- Hybrid work
- PMP
- Education
- Bachelor's degree
Quick Apply
Disability Support Worker (Casual) AIN experience / Japanese speaking preferable
Australian Support Worker Services Sydney —Gordon NSW
- $40 - $45 an hour
- Weekend availability
- In-person
- Nursing
Quick Apply
Sushi Roller
Sush Track —Hobart TAS
- $25.85 - $58.00 an hour
- Part-time
- CPR Certification
- First Aid Certification
- In-person
- Employee discount
Quick Apply
13d
Customer Support Specialist
Procreate —Hobart TAS
- Full-time
- Hybrid work
- Customer service
- English
- In-person
Customer Service Technical Specialist
Wolters Kluwer —Macquarie Park NSW
- Full-time
- Hybrid work
- Customer service
- AI
- Work from home
- Parental leave
14d
General Practice Reception
Skyarch Medical Clinic —Brisbane QLD
- $24.95 - $35.00 an hour
- Part-time
- Bilingual
- English
- Clinic
Quick Apply
10d
Japanese-Speaking Home Support Worker
Care.Live.Smile PTY LTD —East Killara NSW
- Urgently hiring
- First Aid Certification
- Travel reimbursement
- Paid training
Quick Apply
14d
Customer Site Reliability Engineer - OpenShift Managed Cloud Services (Spoken Japanese, Kubernetes/AWS/Azure, Linux)
Red Hat, Inc. —Remote
- Full-time
- Remote
- Spanish
- Azure
- English
Japanese Speaking Home Carer in East Killara, NSW
CARE LIVE SMILE —East Killara NSW
- $40.76 - $45.29 an hour
- Urgently hiring
- First Aid Certification
- In-person
- Travel reimbursement
- Paid training
Quick Apply
6d
Finance Officer
Skyarch Medical Clinic —Brisbane Adelaide Street QLD
- $60,000 - $75,000 a year
- Part-time
- In-person
- Annual leave
- Professional development assistance
Quick Apply
10d
Financial Analyst
Canon —Sydney NSW
- Hybrid work
- Microsoft Excel
- English
- Analysis skills
Omakase Sushi Chef
Kentaro —Melbourne VIC
- $56,920.30 - $89,052.44 a year
- Full-time
- Management
- In-person
- Restaurant experience
- Employee discount
- Professional development assistance
Quick Apply
VP Sales, Discover - APAC & EMEA
Nuix —Sydney NSW
- Contract
- Hybrid work
- Leadership
Receptionist/Administration Assistant, ILSC & Greystone College Melbourne
ILSC Education Group —Melbourne VIC
- Full-time
- Marketing
- Customer service
- University
Quick Apply
6d
Talent Acquisition Lead – IT
JUARA IT SOLUTIONS —Brisbane QLD
- Full-time
- Bilingual
- Management
- English
Quick Apply

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Customer Success Manager - Japanese Speaker

TeamViewer Germany GmbH -
Adelaide SA

Quick Apply

Job Details

Qualifications

CRM software
Management
Salesforce
Japanese
Communication skills

Full Job Description

TeamViewer provides a leading Digital Workplace platform that connects people with technology—enabling, improving and automating digital processes to make work work better. Our software solutions harness the power of AI and shape the future of digitalization.

We believe that our diverse teams and strong company culture are key to the success of our products and technologies, that hundreds of millions of users around the world and around 645,000 customers across all industries rely on. With more than 1,900 employees worldwide, we celebrate the unique perspectives and talents that each individual brings to the table and foster a dynamic work environment where new ideas thrive. Are you ready to join our team and make an impact?

Responsibilities

As a Customer Success Manager at TeamViewer, you will play a critical role in ensuring our customers realize the full value of our solutions. You will own a portfolio of customers, proactively drive value and adoption, support business outcomes, and help maintain and grow long-term relationships. Acting as a trusted advisor, you will guide customers through their lifecycle journey from onboarding to expansion while collaborating closely with Sales, Support, Product, and Marketing teams. Acting as a trusted advisor, you will guide customers through their lifecycle journey from onboarding to renewal and expansion while collaborating closely with Sales, Support, Product, and Marketing teams.

Serve as the primary onboarding to act for assigned customers, building strong, long‑term relationships with key stakeholders and decision-makers.
Conduct regular business reviews (IE: QBRs and EBRs) to assess adoption, performance, and alignment with customer goals.
Drive customer engagement by understanding their business needs and recommending best practices for maximizing TeamViewer’s value.
Lead smooth onboarding journeys, ensuring customers are properly set up, trained, and supported throughout the initial implementation phase.
Monitor usage and proactively identify opportunities to improve activation, adoption, and product utilization. Identify customer risks early and engage cross-functional teams to support retention strategies.
Manage churn risks and work with internal teams to address customer challenges quickly and effectively.
Champion customer needs internally to remove obstacles and enhance their overall experience.
Identify expansion opportunities, such as additional licenses, product add‑ons, or region/business unit growth.
Partner with Sales and Renewals to support upsell conversations, prepare proposals, and drive successful contract renewals.
Collaborate with Support to address escalations and ensure timely resolution of customer issues.
Provide feedback to Product Management based on customer insights, adoption patterns, and feature requests.
Work with Marketing and Enablement teams to share customer success stories and contribute to knowledge‑base content.
Track key customer metrics such as adoption, usage trends, health scores, and renewal forecasts.
Maintain accurate and timely documentation of all customer interactions within CRM and Customer Success tools.

Requirements

Native-level Japanese and strong English communication skills are required.
3+ years of experience in Customer Success, Account Management, or a related customer facing role in SaaS or technology.
Strong communication and interpersonal skills, with the ability to engage both technical and non‑technical stakeholders.
Proven ability to manage multiple accounts and priorities in a fast‑paced environment.
Demonstrated success using data to drive decisions and improve customer outcomes.
Experience with remote connectivity, IT management, or enterprise SaaS environments.
Familiarity with CRM tools (e.g., Salesforce) and Customer Success platforms (e.g., Planhat, Gainsight, etc.).
Ability to manage cross-cultural relationships and work effectively with global internal teams

What we offer

Onsite Onboarding in our Adelaide office for an optimal start
Great compensation and benefits packages including company achievement bonus or sales bonus, company stocks and regular salary reviews
Public transport friendly offices
Regular Team events and company-wide celebrations
Open door policy, no dress code rules, frequent all Hands and Leadership Lunches
Work From Abroad Program allowing up to 40 days of work outside your contracting country
We celebrate diversity as one of core values, join and drive one of the c-a-r-e initiatives together with us!

TeamViewer is an equal opportunities employer and is committed to building an inclusive culture where everyone feels welcome and supported. We C-A-R-E and understand that our diverse, values-driven culture makes us stronger. As we continue to grow as a company, we also focus on enabling our employees to grow both personally and professionally. We are proud to have an open and embracing workplace environment that will empower you to be your best no matter your gender, civil or family status, sexual orientation, religion, age, disability, education level, or race.

Quick Apply

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I want to receive the latest job alert for japanese

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