In-Demand Spa manager Jobs

Founding Operations Manager / Spa Manager — Reset Haven
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- $65,000 - $100,000 a year
- Full-time
- Hospitality
- Management
- In-person
- Profit sharing
- Employee discount
Quick Apply
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Founding Operations Manager / Spa Manager — Reset Haven

Reset Haven Scarborough Pty Ltd
Scarborough WA

Quick Apply

Job Details

Full-time
$65,000 - $100,000 a year
2 days ago

Benefits

Profit sharing
Employee discount

Qualifications

Hospitality
Management
Leadership

Full Job Description

Premium Wellness Spa | Scarborough, Perth Full-Time | $65,000 + super + performance bonuses (realistic earning potential of $100,000+ through performance-based incentives)

Launch one of Perth’s most anticipated wellness brands. Build the team, shape the guest experience and help create something people genuinely love.

About Reset Haven

Reset Haven is a new premium wellness spa opening soon in Scarborough, Perth.

Our space brings together sauna, cold plunge, private onsen experiences, massage and restorative treatments in a calm coastal environment focused on relaxation, recovery and exceptional hospitality.

We are looking for a founding Operations Manager / Spa Manager to help launch, lead and grow the business from day one.

This isn’t a business where you’ll inherit old systems—you’ll help design them and shape how Reset Haven operates for years to come

This is an opportunity for someone who wants ownership, responsibility and the chance to help shape a new wellness brand.

About the role

As Operations Manager, you will oversee the daily operations of Reset Haven and ensure every guest receives an exceptional experience.

Your responsibilities include:

Leading, training and supporting the team
Managing staff rosters and daily operations
Creating and improving systems and processes
Maintaining premium service standards
Managing the guest experience from arrival to departure
Handling customer feedback and resolving issues professionally
Supporting memberships and customer relationships
Managing suppliers, stock and operational needs
Maintaining cleanliness, presentation and brand standards
Helping identify opportunities to improve and grow the business

You will be trusted to take ownership of the space and ensure Reset Haven runs smoothly.

You’ll work directly with a supportive ownership team who values ideas, invests in quality and gives you the autonomy to improve the business.

About you

We are looking for someone who is:

✓ Experienced in hospitality, wellness, spa, hotel, fitness or customer-focused management

✓ A confident and supportive leader

✓ Highly organised and detail-focused

✓ Warm, professional and people-focused

✓ Calm under pressure

✓ Comfortable solving problems and making decisions

✓ Passionate about creating memorable customer experiences

You are someone who does not wait to be told what needs improving — you notice, take initiative and find solutions.

You treat the business with care and pride.

Experience we are looking for

Suitable backgrounds include:

Spa Manager
Hotel Manager / Duty Manager
Hospitality Manager
Venue Manager
Wellness Studio Manager
Boutique Fitness Manager
Clinic Manager
Customer Experience Manager

Spa experience is valued but not essential.

Leadership, organisation and exceptional customer service are what matter most.

What we offer

✓ $65,000 base salary + super

✓ Performance-based bonuses

✓ $100,000+ earning potential as the business grows

✓ Full-time leadership position

✓ Opportunity to help build a new premium wellness brand

✓ Beautiful working environment

✓ Supportive ownership team

✓ Ability to make a real impact from day one

✓ Complimentary thermal sessions

✓ Staff discounts on treatments

✓ Professional development

✓ Founding team member from day one

Our incentive structure rewards both business growth and maintaining the Reset Haven standard, including guest satisfaction, customer reviews, service quality and team performance.

Apply

If you love hospitality, creating amazing guest experiences and building something from the beginning, we would love to meet you.

Please apply with your resume and answer:

“Tell us about a time you created an exceptional experience for a guest or customer. What made it special?”

Pay: $65,000.00 – $100,000.00 per year

Benefits:

Employee discount
Profit sharing

Application Question(s):

Tell us about a time you created an exceptional experience for a guest or customer. What made it special?

Work Location: In person

Quick Apply

Refine Your Search

spa manager jobs

Founding Operations Manager / Spa Manager — Reset Haven

Commercial Director - Waldorf Astoria Sydney

Venue Manager

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Groups Assistant Manager

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Senior MA&Commercial Manager

Centre Manager

Retail Manager

General Manager

Manager or Associate Director, Sale & Purchase Agreement (SPA) Advisory – Melbourne or Sydney

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Housekeeping Manager

Purchasing Manager

Wedding & Social Sales Manager

I want to receive the latest job alert for spa manager

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