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Cafe Supervisor / 2IC

Taste My Bean -
Hillcrest QLD

Quick Apply

Job Details

Full-time
$53,000 - $63,000 an hour

Benefits

Employee discount

Qualifications

Management
Barista experience
Supervising experience
POS
Leadership
Communication skills

Full Job Description

Taste My Bean – 33-39 Middle Road, Hillcrest, QLD 4118
Position: Assistant Manager (2IC) – Full Time
Shifts: 38 hours per week | Afternoon/closing shifts only | Includes weekends
Store Hours: Open 7 days, 365 days a year | 4:00am – 6:00pm

ABOUT US

Established in 2017, Taste My Bean is more than just a coffee drive-thru — we're a brand built on quality, speed, and genuine customer service. With five stores across South-East Queensland and more to come, we pride ourselves on delivering top-notch real coffee, fresh food, and a fast, friendly experience every day of the year.

Our stores are designed to be modern, inviting spaces where barista-made coffee and a solid food menu come together with fast, efficient service. But more than that, we're about people — our team is the heart of TMB. We’ve built a strong, supportive workplace culture that values hard work, good vibes, and doing things properly.

We believe in training our people well, offering real support, and promoting from within. Many of our team members have grown with us into leadership and management roles, and we’re always on the lookout for the next great fit for our crew.

We work hard, have fun, and show up for each other — and our customers can feel the difference. Taste My Bean isn’t just where you grab a coffee — it’s where quality meets culture.

ABOUT THE ROLE

We’re looking for a full-time Assistant Manager (2IC) to join our Geebung team on a set fixed roster of five close shifts each week, including at least one weekend day. These shifts are not rotating — your roster will stay the same week to week.

As 2IC, you’ll work closely with the Store Manager and be responsible for closing the store each shift, leading the team through service and ensuring everything is cleaned down, packed away, and locked up properly. You’ll also guide junior team members, handle service issues as they arise, and keep everything running smoothly into the evening.

This is a hands-on role for someone confident with both barista work and team leadership. You’ll be expected to work across all café areas — coffee, service, food, cleaning, and supervision — while maintaining a calm, organised, and productive shift.

KEY RESPONSIBILITIES

Take customer orders using the POS system or drive-through headset
Accurately process payments, handle cash, and give correct change
Prepare and assemble food items, including heating and packing orders
Clean all areas of the café, including floors, dishes, benches, and bathrooms
Maintain café stock and supplies, restocking fridges and shelves as needed
Operate the drive-through speaker and headsets to provide quick, clear service
Follow food safety, hygiene, and cleaning procedures
Support team workflow during busy periods
Prepare barista-made drinks from the TMB menu, including hot coffees, iced drinks, and specialty beverages
Use, clean, and maintain coffee machines, grinders, and related equipment correctly
Ensure coffee quality, taste, and presentation meet TMB standards

2IC Leadership Tasks:

Lead and direct the team through scheduled closing shifts
Delegate tasks and maintain flow and service standards during peak periods
Train and mentor junior team members, providing ongoing support and coaching
Maintain a respectful, inclusive, and professional team environment
Fault-find and resolve minor equipment or store-related issues during shifts
Communicate clearly with upper management about any unresolved or critical issues
Complete basic written reporting when required (e.g. shift notes, stock issues, incident records)
Support rostering, shift cover, and operational needs when the Store Manager is unavailable

MUST-HAVE REQUIREMENTS

Previous barista experience on a manual espresso machine (this is not a trainee position)
Prior leadership or supervisor experience in a café or fast-paced hospitality setting
Strong spoken English; clear verbal communication is essential for headset orders, team direction, and customer service
Confident working with customers and leading a team in a high-volume environment
Must be available for a set roster of afternoon-to-close shifts, including weekends (not rotating)
Must be confident closing the café and following lock-up procedures independently
Able to work within a large team and follow operational procedures
Physically able to stand for long periods and lift items up to 20kg
Able to follow TMB’s food safety, cleaning, and product handling procedures
Must have the right to work in Australia and be 16 years or older

PAY & BENEFITS

Taste My Bean pays all team members under the Food and Beverage stream of the Restaurant Industry Award 2020. This position is a Level 3
This full time position is offered depending on skill level and availabilty at $53,000 to $63,000

Weekly pay with applicable penalty rates
Staff discounts on food and drink and FREE COFFEE on Shift
Good work/life balance with a set weekly schedule

HOW TO APPLY
To apply, please submit your current resume with up-to-date contact details, including your email address and phone number.

Only shortlisted applicants will be contacted. If you move forward, we’ll reach out via email to arrange a phone interview.

LOOKING TO STAND OUT
We value team members who bring energy, honesty, and a solid work ethic. Extra attention will be paid to applicants with team leader, supervisor, or management experience — if you're looking to grow with us, let us know in your application.

We’re a busy, team-driven environment, so we look for people who:

Communicate clearly and confidently
Think on their feet and follow instructions
Are reliable, punctual, and ready to work
Take pride in their service and presentation

Quick Apply

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