In-Demand Synergy solutions Jobs

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Customer Account Manager - HVAC

VAE Group -
Winnellie NT

Apply Now

Job Details

Permanent | Full-time

Benefits

Company car
Health insurance
Employee assistance program
Employee discount
Referral program

Qualifications

HVAC
Communication skills
Time management

Full Job Description

The Role

If you have built your career in commercial HVAC and you are ready for a role that is about more than turning the tools, this opportunity is for you.

Based in VAE's Winnellie office in Darwin and reporting to VAE’s Regional Manager - NT, you will lead a team of Service Technicians ensuring jobs are delivered safely, efficiently, and to standard; while managing customer relationships to support the growth of VAE’s portfolio in the Top End.

If you're an experienced technician ready to step off the tools, or you are already in a similar customer-facing role, get ready to make an impact at VAE.

Responsibilities

Lead, coach and support a team of HVAC Service Technicians
Manage a portfolio of customer accounts and deliver agreed service levels
Build trusted customer relationships and identify opportunities for additional service and project work
Review quotations, job orders, timesheets, invoices and service documentation
Monitor labour productivity, profitability and branch performance
Partner with the Regional Manager NT to achieve revenue and customer satisfaction targets

The Company

Established in 1997, today VAE Group is one of Australasia largest commercial HVAC solutions companies with over 400 employees across 12 office locations in Australia, New Zealand and Papua New Guinea. Our growth and success are built on providing Smarter HVAC Solutions with a promise of ‘Built in Certainty’ every time.

With a reputation for delivering top-notch solutions, we thrive on teamwork, growth, and a little fun along the way. We pride ourselves in trust, integrity and innovative expert staff which together deliver outstanding results and live our brand’s values of Energy – Synergy – Success.

Safety Comes First

Safety is a core value at VAE. Our three-point safety approach – Safe at Work, Safe at Home and Mental Health – reflects our commitment to protecting and supporting our people every day, whether out in the field, in the office, or at home.

What we offer

Company vehicle or car allowance
Laptop and phone
Annual performance and pay reviews
Referral bonuses
Strong safety focus, mental health support and awareness
VAE-exclusive employee discounts (e.g. Woolies, Ampol, JB-HiFi), health insurance and financial wellbeing programs
Flexible working environment
Personal and professional development
Career progression opportunities
Employee Assistance Program for you and your immediate family

What You’ll Bring

You are safety focused, enjoy building customer relationships, leading people and making a real impact on business performance. If that sounds like you, we'd love to hear from you.

You will also bring:

Experience within HVAC (preferred), mechanical services, facilities management or another technical service industry
A focus on safety, quality, accountability and team performance
Strong interest in developing team members
Competent project management skills
Strong commercial awareness and customer relationship skills
Excellent time management, organisation, attention to detail and communication skills
The ability to juggle competing priorities in a fast-paced environment
The right to live and work in Australia

Culture

Most importantly the candidate will be able to demonstrate how they work within the VAE company values of Energy, Synergy and Success. We are proud of the VAE Group culture and it is key to the company's significant growth & low employee turnover.

Diversity and Inclusion

At VAE we commit to building and fostering an inclusive culture that promotes and values diversity. We provide equal opportunities for great people from variety of backgrounds & cultures as we believe our diverse and engaging workforce drives innovation. We’re searching for like-minded people that complement our core principles and company culture.

If you're looking for a role where you can lead people, build strong customer relationships and make a genuine impact, we'd love to hear from you. Apply today and build your career with VAE.

Apply Now

Refine Your Search

synergy solutions jobs

Customer Account Manager - HVAC

Commercial Development Manager (12-month Contract)

Business Development Manager

Chiller Technician

Summer Clerk - Legal

Account Manager

Community Connector

Insurance Associate/Senior Associate

Sales Engineer

Partner Account Manager (SA)

Media Insights Consultant

Category Specialist - Australia Marketing

Senior Civil Engineer

Business Development Manager - Medical Capital Equipment

Media Insights Consultant

Finance & Billing Specialist

EY Parthenon - Senior Consultant or Manager- Deal Technology Financial Services

Digital Engineering Lead

Head of IT APAC

Finance Advisory Manager | Manager | CFO Advisory

I want to receive the latest job alert for synergy solutions

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