In-Demand Guest service agent Jobs in Marsfield Nsw

Front Office / Guest Service Agent
Hilton —Sydney NSW
- Part-time
- Hospitality
- Communication skills
- Office experience
Cluster Reservations Agent
Marriott International, Inc —Sydney NSW
- Part-time
- No experience needed
- Senior Secondary Certificate of Education
- Education
- Annual leave
- Employee assistance program
8d
Guest Services Agent
AccorHotel —Sydney NSW
- Customer service
- Communication skills
- Employee assistance program
Quick Apply
Reservations Agent
Shangri-La Hotels —The Rocks NSW
- Weekend availability
- Management
- Organisational skills
- Communication skills
Hotel / Front Desk Receptionist
APX Hotels Apartments —Parramatta NSW
- $25 - $27 an hour
- Weekend availability
- Front desk
- In-person
- Guest services
Quick Apply
2d
Reservations Agent
Accor Apartments & Realty —Sydney NSW
- Part-time
- Hospitality
- Customer service
- Communication skills
Hotel Receptionist
APX Hotels Apartments —Haymarket NSW
- $25 - $27 an hour
- Weekend availability
- Front desk
- In-person
- Guest services
Quick Apply
1d
Reservation Sales Agent (RSA)
APX Hotels Apartments —Rosehill NSW
- Night shift
- Sales
- Customer service
- Communication skills
Senior Hotel Receptionist
APX Hotels Apartments —Rosehill NSW
- Hospitality
- Microsoft Office
- Computer skills
At Your Service Agent
Marriott International, Inc —Chippendale NSW
- Part-time
- Hotel experience
- Annual leave
- Employee assistance program
Front Office Supervisor (Full Time)
SWISSOTEL —Sydney NSW
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick Apply
9d
Assistant Reservations Manager
SOFITEL —Sydney NSW
- Full-time
- Hospitality
- Leadership
- Hotel experience
Quick Apply
Reservations and Revenue Manager
West HQ —Rooty Hill NSW
- Management
- Sales
- Analysis skills
- Employee discount
- Gym membership
17h
Concierge - Porter
Voyages Tourism Australia —Sydney NSW
- Full-time
- Customer service
- Resort
- Relocation assistance
Front Office Team Leader
Crowne Plaza Hotels & Resorts —Sydney NSW
- Part-time
- Supervising experience
- Front desk
- Communication skills
Front Office Supervisor
Voyages Tourism Australia —Sydney NSW
- Full-time
- Resort
- Relocation assistance
1d
Business Development Manager
Royal Caribbean Group —North Sydney NSW
- Sales
- Salesforce
- Microsoft Office
Guest Services Opportunities - Front Desk & Bell Team
Hyatt Regency Sydney —Sydney NSW
- Full-time
- Customer service
- Communication skills
- Hotel experience
2d
Moxy Crew All Rounder (Front Office)
Marriott International, Inc —Mascot NSW
- Part-time
- Hotel experience
- Annual leave
- Employee assistance program
19h
Manager, AI Transformation
Virgin Australia —Sydney NSW
- Full-time
- Hybrid work
- Management
- AI
- Communication skills
- Work from home
12d

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guest service agent jobs near marsfield nsw

Front Office / Guest Service Agent

Hilton -
Sydney NSW

Apply Now

Job Details

Part-time

Qualifications

Hospitality
Communication skills
Office experience

Full Job Description

Exceptional Hospitality Starts with You

Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! Long Description: You will be the first point of contact for guests, responsible for ensuring smooth check-ins, check-outs, and addressing guest inquiries throughout their stay. You play a key role in making guests feel welcome, ensuring that all their needs are met and that any issues are resolved promptly. As a Front Office / Guest Service Agent , you’re not just ensuring a seamless check-in and check-out process – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.

Here’s what you’ll do during a typical day:

Deliver a warm welcome: Greet guests upon arrival and complete the check-in process, including verifying details, assigning rooms, issuing keys, and providing welcome materials or bell service assistance
Support efficient check-out: Process guest departures by verifying charges, handling payments, issuing receipts, and using the point-of-sale system accurately
Provide hotel and local knowledge: Demonstrate comprehensive knowledge of hotel offerings, room types, rates, promotions, and local area information to assist with guest inquiries
Promote hotel services: Use up-selling techniques to recommend hotel amenities and maximize room and service revenue
Delight our guests: Respond to guest requests, resolve concerns with care and urgency, and effectively manage messages and communications

What It Takes to Make the Stay

At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:

A passion for spreading the light and warmth of Hospitality . Acting with Integrity and always doing the right thing. Inspiring others through Leadership . A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now , bringing urgency and discipline to every moment, knowing it can make a lasting impact.

In addition, this role requires the following minimum qualifications:

Previous experience in a guest service or front office role within the hospitality industry.
Strong communication and interpersonal skills, with the ability to handle guest inquiries and complaints professionally.
Proficiency in hotel property management systems (PMS) and general front office procedures.
Excellent multitasking skills and the ability to remain calm and professional in a fast-paced environment.
Proficiency in English; additional languages are a plus.
Ability to work flexible hours, including nights, weekends, and holidays.

Why you will love working for Hilton!

Access to the world’s best Team Member Travel Program with highly discounted rates
Discounts of up to 25-50% on products and services in participating Hilton outlets
Comprehensive training and support for your new role
Access to Hilton University training, offering more than 3000 learning programs
Extensive range of career development opportunities

Join an Award-Winning Workplace Culture

At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.

Our award-winning culture has earned us repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands , and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.

Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.

Curious about life at Hilton? Explore our Careers Blog to see why we’re more than a great place to stay—we’re a great place to work.

Apply Now

Refine Your Search

guest service agent jobs in marsfield nsw

Front Office / Guest Service Agent

Cluster Reservations Agent

Guest Services Agent

Reservations Agent

Hotel / Front Desk Receptionist

Reservations Agent

Hotel Receptionist

Reservation Sales Agent (RSA)

Senior Hotel Receptionist

At Your Service Agent

Front Office Supervisor (Full Time)

Assistant Reservations Manager

Reservations and Revenue Manager

Concierge - Porter

Front Office Team Leader

Front Office Supervisor

Business Development Manager

Guest Services Opportunities - Front Desk & Bell Team

Moxy Crew All Rounder (Front Office)

Manager, AI Transformation

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