In-Demand Worker western melbourne or wyndham Jobs in Werribee, Vic

Team Leader, Patient Liaison
Royal Children's Hospital —Melbourne Western Suburbs VIC
- $113,793.68 - $114,382.84 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Employee assistance program
- Gym membership
10d
Dietitian - Diabetes
Royal Children's Hospital —Melbourne Western Suburbs VIC
- $94,478 - $106,906 a year
- Part-time
- Hybrid work
- Management
- Bachelor's degree
- No degree
- Employee assistance program
4d
Dietitian
Royal Children's Hospital —Melbourne Western Suburbs VIC
- $94,478.00 - $106,906.80 a year
- Weekend availability
- Hybrid work
- Paediatrics
- Communication skills
- Employee assistance program
4d
Physiotherapist
Healthstin —Keilor Downs VIC
- $77,500 - $90,000 a year
- Full-time
- Clinic
- Bachelor's degree
- In-person
Quick Apply
12d
Social and Emotional Wellbeing Officer
Royal Children's Hospital —Melbourne Western Suburbs VIC
- $88,514 - $102,539 a year
- Full-time
- Working with children
- Employee assistance program
4d
Victim Support Worker - West
Windermere —Footscray VIC
- $90,000 - $94,000 a year
- Part-time
- Management
- Case management
- Communication skills
- Health insurance
- Parental leave
2d
Registered Nurse - Transition to Speciality (TSP) program - Mental Health
Royal Children's Hospital —Melbourne Western Suburbs VIC
- $86,580.00 - $107,520.40 a year
- Full-time
- Hybrid work
- ICU experience
- Nursing
- Employee assistance program
- Gym membership
9d
Key Worker - Speech Pathologist SRF
Melbourne City Mission —Maribyrnong VIC
- Part-time
- Working with children
- Travel reimbursement
Senior Mental Health Clinician
Royal Children's Hospital —Melbourne Western Suburbs VIC
- $110,479 - $134,524 a year
- Full-time
- Care plans
- Employee assistance program
13d
Senior Mental Health Clinician - Youth Access Team
The Royal Melbourne Hospital —Footscray VIC
- Part-time
- Leadership
- Communication skills
- Annual leave
- Employee assistance program

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Team Leader, Patient Liaison

Royal Children's Hospital -
Melbourne Western Suburbs VIC

Apply Now

Job Details

Full-time
$113,793.68 - $114,382.84 a year
10 days ago

Benefits

Employee assistance program
Gym membership
Transportation links
Salary packaging
Insurance services

Qualifications

Microsoft Word
Microsoft Excel
Microsoft Outlook
Customer service
Microsoft Office
Working with Children Check
Leadership
Communication skills

Full Job Description

Overview

Work Type: Ongoing - Full-time

Salary: $113,793 - $114,382

Grade: Grade not specified

Occupation: Health and allied health

Location: Melbourne - Western suburbs

Reference: 14811

About the Role:

This is an ongoing, full-time position at 80 per fortnight within the Finance Department. The Team Leader, Patient Liaison is dedicated to optimising revenue capture and collection through day to day operational leadership and direct supervision of the Patient Liaison team and the Cashier. The role is crucial to strategically drive private and compensable patient revenue, ensuring appropriate processes are in place to eliminate revenue leakage. The role supports key processes to ensure timely and accurate identification of appropriate funding classifications, including Private, TAC and Medicare Ineligible patients. The Team Leader – Patient Liaison is also responsible for the end to end billing processes for Medicare Ineligible patients, ensuring billing key performance indicators are met and collections are completed in line with set standards. As a customer focused leader, the Team Leader, Patient Liaison will empower their team to provide exceptional service to patients, families, carers, and staff, educating them on the benefits of private and compensable admissions. This position requires strong leadership, a deep understanding of health funding mechanisms, and a drive to continuously improve — embracing technology and challenging the status quo to find smarter ways of working.

Classification for this position will be governed by Award 10 - Managers and Administrative Workers and will range from AO61 (Grade 6, Level 1) to AO65 (Grade 6, Level 5) depending on experience, from $113,793.68 to $114,382.84 per annum, plus Superannuation, leave loading and salary packaging).

What you’ll achieve:

Drive technology and process improvement relating to identification and conversion of private patients
Implement and drive process and technology improvements relating to identification and billing of Medicare ineligible patients, leading to more timely payments to RCH
Drive the education of key internal stakeholders regarding business requirements
Lead the continued uplift in service delivery and communication by the patient liaison team

Your skills and experience:

Minimum of 10 years of experience in a complex customer service role
Proven experience leading a function to deliver organisational objectives and/ or post-secondary qualifications in a related field
Demonstrated knowledge and experience in dealing with private health funds, Medicare and Medicare ineligible patients, with an ability to navigate the complex rules to implement robust processes
A detailed understanding of health funding models and the funding implications of private v public patients
High degree of computer literacy, including a solid understanding of Microsoft Office products, including proficiency in Excel, Word and Outlook and capacity to quickly learn new financial software systems

If this sounds like you, or if you would like more information, please click here to view the position description.

What we offer:

Salary packaging option with our partner, SmartSalary – Increase your take home pay by up to $11,500 per annum!
Looking for a new set of wheels to get you to the office? We offer Novated Leases through our partnership with SmartSalary
Workplace culture of continuous improvement, growth, support and training
Hybrid work model, if applicable to role
Convenient location & close to public transport
Staff immunisation drives
Special events
Discounted Private Health Insurance
Support for working mothers including two on-site Early Learning Centres, flexible working arrangements, breast feeding and pumping facilities
Enjoy the convenience of an on-site retail precinct, featuring a range of shops, cafés, and food outlets
Help when you need it most! Staff counselling, financial coaching, legal support, nutritional support and specialist helpline services, and more through our EAP partner, Converge
Unlimited access to select fitness facilities in your local area via Fitness Passport
Retail discounts & more!

Other requirements:

Current National Criminal Record Check, or willing to obtain
Valid Working with Children Check
Compliance with RCHs “Staff Immunisation - Prevention of Vaccine Preventable Diseases” procedure

Application process:

To apply, you will need a resume and a tailored cover letter outlining your skills, experience, and suitability for the position in line with the requirements of the position description.

Shortlisting for this position will commence immediately. We encourage you to apply promptly as the advertisement may close early should a suitable applicant be sourced.

For more information about this position please contact Joseph Borg, Finance Manager Operations via ph: 03 9345 5792 OR email: [email protected]

Why work at the RCH?

RCH enjoys high employee engagement and is committed to staff safety and a positive culture through enactment of our Compact. We offer the opportunity to work in world-class facilities, surrounded by Royal Park and only a short tram trip from the heart of Melbourne city.

We also offer staff benefits such as discounted staff parking, salary packaging, and an award-winning health and wellbeing program.

The RCH is committed to a diverse and inclusive workforce. We encourage applications from Aboriginal and Torres Strait Islander people, people from culturally and/or linguistically diverse background, all members of the LGBTQI community and people with disability.

It is a requirement of your employment that you be vaccinated against Influenza annually for Category A and B roles, in compliance with any public health orders in place at the relevant time, unless you have a medical exception in line with those public health orders, which has been accepted by The Royal Children’s Hospital. Applicants will be required to provide their Australian Government Immunisation History Statement, it is a requirement of the RCH to collect, record and hold vaccination information.

It is also a requirement of your employment that you comply with any direction given by The Royal Children’s Hospital that you be vaccinated against, or prove immunity to, any other disease, unless you have a relevant exemption, and offers of employment are conditional on successful completion of background checks including reference checks.

Are you ready to join our team?

Apply online by clicking on the “Apply” button

Applications close: 12 July 2026.

Applications close Sunday 12 July 2026 at 11.59pm

Posted

1 July 2026

Apply Now

Refine Your Search

worker western melbourne or wyndham jobs in werribee, vic

Team Leader, Patient Liaison

Dietitian - Diabetes

Dietitian

Physiotherapist

Social and Emotional Wellbeing Officer

Victim Support Worker - West

Registered Nurse - Transition to Speciality (TSP) program - Mental Health

Key Worker - Speech Pathologist SRF

Senior Mental Health Clinician

Senior Mental Health Clinician - Youth Access Team

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I want to receive the latest job alert for worker western melbourne or wyndham in werribee, vic

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