In-Demand Guest service agent Jobs in Sydney Nsw

Guest Services Agent
AccorHotel —Sydney NSW
- Customer service
- Communication skills
- Employee assistance program
Quick Apply
Reservations Agent
Shangri-La Hotels —The Rocks NSW
- Weekend availability
- Management
- Organisational skills
- Communication skills
At Your Service Agent
Marriott International, Inc —Chippendale NSW
- Part-time
- Hotel experience
- Annual leave
- Employee assistance program
14d
Central Reservations Agent (12 month contract)
Seagrass Boutique Hospitality Group —Rhodes NSW
- Full-time
- Microsoft Word
- Microsoft Excel
- Management
- Employee discount
- Referral program
Quick Apply
5d
Restaurant Reservations / Office Administrator
Azuma Japanese Restaurant —Sydney NSW
- $32 - $37 an hour
- Part-time
- Hospitality
- Microsoft Office
- Administrative experience
- Employee discount
- Free food
Quick Apply
7d
Senior Front Office Agent
25hours Hotel The Olympia —Sydney NSW
- $5,500 - $7,500 a month
- Full-time
- Front desk
- In-person
- Health insurance
- Dental insurance
Quick Apply
7d
Guest Service Agent (GSA)
APX Hotels Apartments —Rosehill NSW
Hotel Duty Manager
Hotel Mercure St Leonards —Greenwich NSW
- Weekend availability
- Customer service
- In-person
- Communication skills
Quick Apply
9d
Reservations Agent
Accor Apartments & Realty —Sydney NSW
- Part-time
- Hospitality
- Customer service
- Communication skills
Cluster Reservations Agent
Marriott International, Inc —Sydney NSW
- Part-time
- No experience needed
- Senior Secondary Certificate of Education
- Education
- Annual leave
- Employee assistance program
5d
Concierge - Porter
Voyages Tourism Australia —Sydney NSW
- Full-time
- Customer service
- Resort
- Relocation assistance
Front Office Team Leader
Crowne Plaza Hotels & Resorts —Sydney NSW
- Part-time
- Supervising experience
- Front desk
- Communication skills
Senior Hotel Receptionist
APX Hotels Apartments —Rosehill NSW
- Hospitality
- Microsoft Office
- Computer skills
Front Office Supervisor (Full Time)
SWISSOTEL —Sydney NSW
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick Apply
6d
Reservation Sales Agent (RSA)
APX Hotels Apartments —Rosehill NSW
- Night shift
- Sales
- Customer service
- Communication skills
Assistant Reservations Manager
SOFITEL —Sydney NSW
- Full-time
- Hospitality
- Leadership
- Hotel experience
Quick Apply
Business Development Manager
Royal Caribbean Group —North Sydney NSW
- Sales
- Salesforce
- Microsoft Office
Manager, AI Transformation
Virgin Australia —Sydney NSW
- Full-time
- Hybrid work
- Management
- AI
- Communication skills
- Work from home
8d

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Receptionist
Compass Group Australia —Sydney NSW
Concierge and/or reception experience in a corporate head office or high-end hotel (2+ years). We currently have a role available for a Corporate Receptionist…
$28.82 - $36.03 an hour
12d
Guest Service Officer
Plaza Premium Lounge —Sydney Kingsford Smith Airport NSW
Process all guest check-ins by confirming reservations, assigning room and issuing room key, process all check-outs including cashiering in a professional…
$26.70 an hour
Quick Apply
8d

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guest service agent jobs near sydney nsw

Guest Services Agent

AccorHotel -
Sydney NSW

Quick Apply

Job Details

Casual

Benefits

Employee assistance program

Qualifications

RSA
Customer service
Communication skills

Full Job Description

Company Description

Why Work for Accor?
At Accor, we believe that hospitality is a work of heart. We understand the ways in which individual passion for our work and a shared sense of accomplishment create a more rewarding experience for our guests. We foster this culture through a diverse and inclusive workplace that values the contribution of each and every member of our team. We are committed to taking positive action in terms of business ethics and integrity, responsible tourism, sustainable development, community outreach, and diversity and inclusion.

Join a team where you can create your path, work with purpose, and enjoy and feel valued. Make it your next move.

Our Hotel

The Sydney Boulevard Hotel, a classic establishment near Sydney’s CBD, boasts 275 well-appointed guest rooms, 2 food and beverage outlets, and 11 function rooms.

We are dedicated to delivering exceptional guest experiences and maintaining high operational standards.

We are currently seeking dedicated and dynamic Part Time, & Casual Guest Services Agents to join our team, support our Front Desk Team, and help ensure guest requirements are always met with delivery of exceptional service.

Job Description

What you will be doing/ Key Responsibilities:

Provide passionate, knowledgeable, and friendly service
Assist guests with all enquiries and complaints and provide accurate information to guests
Check guests in and out of the Property accurately and in a timely manner
Take reservations as required in the absence of the Reservations Manager
Answer all telephone calls in a professional manner
Reconcile cashier floats, transactions, and alterations to accounts, collect payment of accounts, and issue receipts accordingly
Ensure all guest details are fully updated on PMS system to ensure information is correct
Ensure special requests are actioned appropriately and promptly
Maintain the cleanliness and the presentation of the front desk at all times
Ensure relevant information is communicated between departments
Ensure that all Loyalty members are acknowledged and receive their benefits

Qualifications

To be successful in this role, you will have:

The ability to work a flexible 7-day roster.
Exemplary written and verbal communication skills
Well-presented with a natural ability to build rapport both in person and over the telephone
Strong focus and passion for hotel operations
Ability to deliver excellent customer service
Self-motivated with positive and professional attitude
Proven ability to manage time, multi-task, work under pressure, and think on your feet
Strong personal integrity

Additional Information

Benefits/ What's in it for you?

ALL Heartist, Employee benefit card, offering discounted accommodation, food and beverage at Accor properties worldwide.
Complimentary Duty Meal
Mental health and well-being support initiatives, including Access to our Employee Assistance Program.

If you are passionate about the hospitality industry, meet the above criteria, and are eager to contribute to an evolving hotel, we want to hear from you!

The Sydney Boulevard Hotel is an unbranded property Managed by Accor.

Only candidates who have work rights will be considered.
Must have a valid NSW RSA.
Must be willing to undergo a police check.

Quick Apply

Refine Your Search

guest service agent jobs in sydney nsw

Guest Services Agent

Reservations Agent

At Your Service Agent

Central Reservations Agent (12 month contract)

Restaurant Reservations / Office Administrator

Senior Front Office Agent

Guest Service Agent (GSA)

Hotel Duty Manager

Reservations Agent

Cluster Reservations Agent

Concierge - Porter

Front Office Team Leader

Senior Hotel Receptionist

Front Office Supervisor (Full Time)

Reservation Sales Agent (RSA)

Assistant Reservations Manager

Business Development Manager

Manager, AI Transformation

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