In-Demand Aftersales manager Jobs

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Technical Training Specialist (24 Months)
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Technical Training Specialist

Volkswagen -
New South Wales

Apply Now

Job Details

Permanent | Full-time

Benefits

Birthday leave
Annual leave
Parental leave

Qualifications

Microsoft Powerpoint
Microsoft Word
Microsoft Excel
Microsoft Outlook
Microsoft Office
Communication skills
Time management

Full Job Description

Chullora, Sydney

Permanent Full-Time

About Us

Volkswagen Group is one of the world's leading automobile manufacturers, employing more than 600,000 people globally and selling its vehicles in more than 150 countries. The wholly-owned subsidiary has its National Sales Centre based in Sydney home to some of Australia's most recognisable brands which include Audi, CUPRA, Skoda and Volkswagen.

About Group Aftersales:

The Group Aftersales team is focused on delivering an exceptional ownership experience for customers with Volkswagen, Škoda, CUPRA and Audi vehicles. The team works closely with our dealer network to ensure vehicle servicing, repairs, maintenance, spare parts, accessories, technical support and customer care are delivered to the highest standards for our customers.

About the Role

The Technical Training Specialist role will support the development of technical capability across our dealer network and internal teams. Reporting to the Manager Technical Training, this role is responsible for the design, development, implementation and delivery of technical qualification programs across Volkswagen Group brands.

Your main responsibilities will include:

Develop, maintain and continuously improve technical qualification programs across Volkswagen Group brands in alignment with Volkswagen AG standards.
Identify training needs and design engaging learning solutions, course materials and assessments.
Deliver technical training programs that build capability and technical competence across VGA and the dealer network.
Manage training operations, including facilities, equipment, vehicles, learning systems and program logistics.
Maintain and update online learning content to ensure training materials remain relevant and accurate.
Support the Technical Support team, Press & PR activities and Modern Apprenticeship Programs with technical expertise and training resources.
Build strong relationships with dealers, internal stakeholders and external training partners to support business objectives.
Provide regular progress reporting and support training administration to ensure efficient delivery of academy programs.

About You

Formal Technician qualification
Strong technical expertise and problem-solving ability within the automotive industry
Demonstrated experience in developing and delivering training programs
Knowledge of Aftersales Qualifications and the broader automotive environment
Excellent communication, influencing, and coaching skills
Strong organisational and time management abilities
Proficiency with Microsoft Office (PowerPoint, Excel, Word, Outlook)

Our Benefits, Rewards and Recognition include:

A culture of continuous learning, growth and development. You will receive access to LinkedIn Learning and personal development opportunities which is why a large portion of our vacancies are filled by internal candidates.
Additional leave including VGA Day paid leave day, birthday leave and paid parental leave of up to 20 weeks.
VGA operates under a hybrid working model, with a general guideline of 3 days per week in the office and 2 days working from home. Specific arrangements may vary based on team and business needs.
Flexible working arrangements with our hybrid work model to balance office and home for ways of working along with remote location working arrangements for up to 10 days anywhere in Australia.
Annual fitness and wellbeing subsidy towards a facility of your choice.
Access to the VGA Car Lease Program.
Discounts on Audi, Cupra, Skoda and Volkswagen car purchases.

Why Volkswagen Group Australia (VGA)?

Working at VGA provides opportunities for growth, personal development, and career opportunities. We also champion a workplace culture that thrives on passion, collaboration, efficiency, mindfulness, authenticity, and innovation.

If this sounds like the role and place for you to drive your career to great heights with a world-class organisation, please submit an application via the link.

Volkswagen Group Australia is an equal opportunity employer in each jurisdiction that it operates. We encourage and value applications from all diverse perspectives, experience and backgrounds.

To support our desire to create a local talent pipeline, this role is only available for individuals who have permanent work rights in Australia.

Successful applicants will be required to complete background checks through our external provider as a condition of employment.

If we can provide support with access requirements throughout the recruitment process or answer any role specific enquiries please reach out to the Recruitment Officer, Thao Vu - [email protected].

#LI-PS1

Apply Now

Refine Your Search

aftersales manager jobs

Technical Training Specialist

Crushing & Screening Equipment Account Manager

Retail Operations Intern (Paid) - Sydney

Software Management Coordinator

Client Advisor - Sydney

Sales and Service Support Administrator, Sydney Trust Flagship

Workshop Controller – Mercedes‑Benz Brighton

Specialist Supervisor - Drills

Refrigeration Mechanic / Installer

Aftersales Manager

Non-Technical Trainer (Automotive)

Regional Manager

Service Manager

Technical Training Specialist (24 Months)

Sales Commercial Operations Manager | Eastern Region

Team Leader: Customer Experience

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