In-Demand Support & client services Jobs in Thornton, Nsw

Intake and administration officer - NDIS
Greenvalley Support Services Pty Ltd —Raymond Terrace NSW
- From $68,000 a year
- Full-time
- Microsoft Word
- Customer service
- Microsoft Office
- Travel reimbursement
Quick Apply
11d
NDIS Local Area Coordinator - Maitland
Uniting —Maitland NSW
- $46.70 an hour
- Full-time
- Remote
- Customer service
- Communication skills
- Time management
- Employee discount
- Referral program
Junior Receptionist/Admin Assistant
Hunter Tax Services —Wallsend NSW
- $30 - $32 an hour
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Professional development assistance
Quick Apply
NDIS Local Area Coordinator - Maitland
Uniting NSW.ACT —Maitland NSW
- $46.70 an hour
- Full-time
- Remote
- Customer service
- Communication skills
- Time management
- Employee discount
- Referral program
Aged Care and Disability Support Workers. Lake Macquarie/Central Coast/Hunter
Kinder Caring —Lake Macquarie NSW
- $39 - $47 an hour
- Part-time
- First Aid Certification
- In-person
- Nursing
- Travel reimbursement
- Professional development assistance
Quick Apply
Mental Health Support Worker
Maple Community Services —Newcastle NSW
- $32.56 - $45.00 an hour
- Choose your own hours
- CPR Certification
- First Aid Certification
- In-person
- Travel reimbursement
- Employee assistance program
Quick Apply
12d
Enrolled Nurse & Drug & Alcohol Collector - Thornton NSW
Company Medical Services —Thornton NSW
- $32 an hour
- Anatomy knowledge
- Paediatrics
- Computer skills
Quick Apply
8d
Mental Health Casual Administration Officer
Hunter New England Local Health District —Newcastle NSW
- $34.94 - $36.10 an hour
- Full-time
- Casual pool
- Customer service
- Administrative experience
- On-the-job training
- Parental leave
1h
Female Disability Support Worker
Well-Watered Life Service —Maitland NSW
- CPR Certification
- First Aid Certification
- In-person
Quick Apply
14d
Home Care Worker
Clean N Care Home and Garden Services —Charlestown NSW
- $29.06 - $36.33 an hour
- Part-time
- First Aid Certification
- In-person
Quick Apply
Leisure and Lifestyle - Wellness Officer
Uniting —Mayfield NSW
- Part-time
- Referral program
Sales Associate
Campbell Property Group —Lochinvar NSW
- Weekend availability
- Sales
- Customer service
- Organisational skills
- Health insurance
- Employee assistance program
Quick Apply
Talent Acquisition and Onboarding Officer
Strike Force Services Pty Ltd. —Rutherford NSW
- $67,000 - $70,000 a year
- Full-time
- Hybrid work
- Customer service
- Microsoft Office
- Administrative experience
Quick Apply
2d
Disability Support Worker (Casual)
Altitude Support Services —Newcastle NSW
- $43.23 - $100.00 an hour
- Urgently hiring
- First Aid Certification
- Communication skills
- Travel reimbursement
Quick Apply
2d
Technical Sales Representative
Motion Asia Pacific Services Pty Ltd —Rutherford NSW
- Full-time
- CRM software
- Sales
- Microsoft Office
- Parental leave
- Employee assistance program
Quick Apply
Account Manager
Crown Equipment —Beresfield NSW
- Full-time
- Organisational skills
- Health insurance
- Employee assistance program
Quick Apply
Administration Assistant - Wallsend
SUMMIT HEALTH CARE PTY LTD —Wallsend NSW
- Full-time
- Customer service
- Microsoft Office
- Administrative experience
Quick Apply
1d
Administration Officer (Aboriginal/Torres Strait Islander Identified)
Aboriginal Legal Service —Newcastle NSW
- $82,532 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
7d
Customer Support Officer
Happy Health Australia —Warners Bay NSW
- Full-time
- Customer service
- Microsoft Office
- Senior Secondary Certificate of Education
Quick Apply
Administrative Assistant/Personal Assistant
Altitude Support Services —Gateshead NSW
- $38.00 - $40.62 an hour
- Research
- Administrative experience
- In-person
- Work from home
Quick Apply
2d

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Intake and administration officer - NDIS

Greenvalley Support Services Pty Ltd
Raymond Terrace NSW

Quick Apply

Job Details

Full-time
From $68,000 a year
11 days ago

Benefits

Travel reimbursement
Company car

Qualifications

Microsoft Word
Customer service
Intake
Microsoft Office
Administrative experience
Organisational skills
Computer skills
Communication skills

Full Job Description

NDIS Intake and Administration Officer

About the Role

We are seeking a highly organised, compassionate and client-focused NDIS Intake and Administration Officer to join our team. This role is responsible for supporting the intake process for new and existing NDIS participants, coordinating administrative activities, and ensuring clients receive a welcoming, professional and seamless experience from their first point of contact.

You will work closely with participants, families, support coordinators, providers and internal teams to gather information, coordinate referrals, maintain accurate records and support the efficient delivery of services.

Key Responsibilities

Manage participant enquiries, referrals and intake processes.
Conduct initial intake and information-gathering with participants and their representatives.
Assess and record participant needs, goals and service requirements.
Coordinate appointments, referrals, service commencement and follow-up activities.
Maintain accurate participant records and documentation in accordance with NDIS requirements.
Provide high-quality administrative support to the service delivery team.
Communicate professionally with participants, families, carers, providers and other stakeholders.
Monitor intake and referral enquiries and ensure timely follow-up.
Assist with service agreements, consent forms and other participant documentation.
Maintain confidentiality and comply with organisational policies, privacy requirements and NDIS standards.
Support general office administration and contribute to a positive and inclusive workplace.

About You

The successful candidate will be an organised and approachable professional who enjoys helping people and working in a fast-paced community services environment. You will have excellent communication skills, strong attention to detail and the ability to manage competing priorities.

You will ideally have:

Previous experience in NDIS, disability, community services, healthcare or a similar environment.
Experience in intake, administration, customer service or client coordination.
A sound understanding of the NDIS and participant journey.
Excellent written and verbal communication skills.
Strong computer and administration skills.
High attention to detail and strong organisational abilities.
The ability to work independently while contributing effectively to a team.
A professional, respectful and person-centred approach.
The ability to maintain confidentiality and handle sensitive information appropriately.

Why Join Us?

Join a supportive and values-driven team.
Make a meaningful difference in the lives of people with disability.
Work in a welcoming and inclusive environment.
Opportunities for professional development and growth.
Be part of an organisation committed to delivering high-quality, participant-centred services.

Apply Now

If you are passionate about supporting people with disability and have the administration and organisational skills to help our intake process run smoothly, we would love to hear from you.

To apply: Please submit your resume and a brief cover letter outlining your experience and suitability for the role.

Pay: From $68,000.00 per year

Benefits:

Company car
Travel reimbursement

Work Location: In person

Quick Apply

Refine Your Search

support & client services jobs in thornton, nsw

Intake and administration officer - NDIS

NDIS Local Area Coordinator - Maitland

Junior Receptionist/Admin Assistant

NDIS Local Area Coordinator - Maitland

Aged Care and Disability Support Workers. Lake Macquarie/Central Coast/Hunter

Mental Health Support Worker

Enrolled Nurse & Drug & Alcohol Collector - Thornton NSW

Mental Health Casual Administration Officer

Female Disability Support Worker

Home Care Worker

Leisure and Lifestyle - Wellness Officer

Sales Associate

Talent Acquisition and Onboarding Officer

Disability Support Worker (Casual)

Technical Sales Representative

Account Manager

Administration Assistant - Wallsend

Administration Officer (Aboriginal/Torres Strait Islander Identified)

Customer Support Officer

Administrative Assistant/Personal Assistant

I want to receive the latest job alert for support & client services in thornton, nsw

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