In-Demand Customer service representative Jobs in Ellenbrook, Wa

Customer Service Specialist
MyIntegra —Cloverdale WA
- Full-time
- Hybrid work
- CRM software
- Customer service
- Salesforce
- Health insurance
- Employee assistance program
Quick Apply
Customer service / Internal Sales
Pack & Send Joondalup —Joondalup WA
- $70,000 - $75,000 a year
- Full-time
- Hospitality
- Customer service
- Education
Quick Apply
2d
Part Time Customer Service and Sales Assistant
Beacon Lighting —Midland WA
- Part-time
- Sales
- Customer service
- Communication skills
- Profit sharing
ICT Customer Support Officer
Groupsupport Pty Ltd —Perth WA
- $75,000 - $95,000 a year
- Full-time
- Azure
- AWS
- Analysis skills
Quick Apply
5d
ICT Customer Support Officer
Wanneroo Patios —Wangara WA
- $75,000 - $80,000 a year
- Full-time
- In-person
- AI
- Communication skills
Quick Apply
Customer Service Agent
Probe CX —Joondalup WA
- 8 hour shift
- Recruiting
- Paid training
- Fuel discount
Post Sales Support Officer (Warranty, Claims, Customer Service)
Trevor's (1977) Pty Ltd —Osborne Park WA
- $65,000 - $75,000 a year
- Urgently hiring
- CRM software
- Sales
- Microsoft Office
Quick Apply
1d
Customer Care Consultant
ABN Group —Perth WA
- Full-time
- Remote
- Customer service
- Maintenance
- Communication skills
- Parental leave
- Employee discount
Customer Sales & Service - Repco Midland - Casual
Repco —Midland WA
Quick Apply
8d
Client Services Coordinator
Dovida —Osborne Park WA
- Full-time
- Customer service
- Microsoft Office
- Organisational skills
Quick Apply
Night Guest Service Agent
Oaks Hotels —Perth WA
- $34.96 - $48.95 an hour
- Weekend availability
- Health insurance
- Employee assistance program
Quick Apply
9d
Customer Resolution Representative
IKEA —Perth WA
- $28.31 an hour
- Weekend availability
- Hybrid work
- Customer service
- Communication skills
- Annual leave
- Parental leave
7d
Member Claims Advisor
HIF —Perth WA
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Health insurance
- Employee assistance program
2d
Client Services Coordinator
Amana Living —Perth WA
- Full-time
- Customer service
- Employee assistance program
Guest Service Agent - Mercure Perth on Hay
MERCURE —Perth WA
- Part-time
- Hospitality
- Customer service
- Microsoft Office
Quick Apply
Reddy Express Middle Swan - Customer Service Representative
Reddy Express - OTR Group —Middle Swan WA
- Part-time
5d
Passenger Service Agent
Swissport International AG —Perth WA
- Part-time
- English
- Time management
- Paid training
- Opportunities for advancement
2d
Client Services Administrator
RSM —Perth WA
- Full-time
- Microsoft Word
- CRM software
- Microsoft Excel
8d
Customer Service/Retail Assistant
SKM Furniture —Malaga WA
- From $28 an hour
- Part-time
- Sales
- Customer service
- POS
- Paid training
- Employee discount
Quick Apply
Membership Consultant - Innaloo
Anytime Fitness —Innaloo WA
- Temporary
- CPR Certification
- Sales
- First Aid Certification
- Gym membership
Quick Apply
10d

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customer service representative jobs near ellenbrook, wa

Customer Service Specialist

MyIntegra -
Cloverdale WA

Quick Apply

Job Details

Full-time

Benefits

Health insurance
Employee assistance program
Insurance services

Qualifications

CRM software
Customer service
Salesforce
Communication skills
Time management

Full Job Description

Job Description

At MyIntegra, our Customer Service Specialists are the heart of our customer experience. In this role, you’ll respond to customer enquiries via phone, email, live chat, and SMS, delivering support that is professional, friendly, and timely. You’ll help customers navigate the NDIS by clearly explaining Plan Management benefits and ensuring every customer feels heard, understood, and valued.

Key Responsibilities

Handle inbound and outbound enquiries across multiple channels with empathy and professionalism.
Clearly communicate NDIS requirements and the benefits of Plan Management in a clear and supportive manner.
Build trust and rapport with customers through open, compassionate communication.
Investigate and resolve customer issues by identifying the root causes, offering effective solutions, and following up to ensure satisfaction.
Maintain accurate and detailed records of all customer interactions for audit and compliance purposes.
Learn and apply NDIS Program Rules and internal procedures to deliver informed and effective support.
Use MyIntegra’s systems and platforms (e.g., Salesforce/CRM) to manage enquiries and complete administrative tasks.

About You

To thrive in this role, you’ll bring:

Experience as a customer service agent in a call centre, with active listening and call flow control.
Strong problem-solving skills and ability to build empathy and rapport.
Excellent verbal and written communication skills.
High attention to detail and focus on quality in documentation and interactions.
Time management skills in a fast-paced environment.
Ability to work independently and collaboratively.
Adaptability to change and willingness to take initiative and ask for guidance.
Familiarity with CRM systems like Salesforce and templated/scripted communications.
Understanding of NDIS and Code of Conduct requirements (Desirable)

About Us

MyIntegra is a registered NDIS provider offering Plan Management and Support Coordination across Australia. We empower people with disability to manage their plans confidently using secure tools and expert support. We are ISO 9001:2015 certified and proud members of Disability Intermediaries Australia (DIA).

What We Offer

Flexible hybrid work model (split between home and office).
Supportive, inclusive, and friendly team culture.
Opportunity to make a meaningful impact in the lives of people with disability.
Ongoing training, career development, and progression opportunities.
Access to a comprehensive Employee Assistance Program.
Discounts with major retailers and corporate health insurance rates.

Application Process

Apply with your résumé and cover letter. Successful applicants will undergo a NDIS Worker Screening Check and employment reference check. Costs for the NDIS screening will be reimbursed on your employment start date.

MyIntegra embraces diversity and is an equal opportunity employer. We welcome applications from candidates of all backgrounds, including Aboriginal and Torres Strait Islander peoples and people with disability.

Additional Information

All your information will be kept confidential according to EEO guidelines.

Quick Apply

Refine Your Search

customer service representative jobs in ellenbrook, wa

Customer Service Specialist

Customer service / Internal Sales

Part Time Customer Service and Sales Assistant

ICT Customer Support Officer

ICT Customer Support Officer

Customer Service Agent

Post Sales Support Officer (Warranty, Claims, Customer Service)

Customer Care Consultant

Customer Sales & Service - Repco Midland - Casual

Client Services Coordinator

Night Guest Service Agent

Customer Resolution Representative

Member Claims Advisor

Client Services Coordinator

Guest Service Agent - Mercure Perth on Hay

Reddy Express Middle Swan - Customer Service Representative

Passenger Service Agent

Client Services Administrator

Customer Service/Retail Assistant

Membership Consultant - Innaloo

I want to receive the latest job alert for customer service representative in ellenbrook, wa

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