In-Demand Claims advisor Jobs in Queensland

Injury Management Advisor
Universal Store —Eagle Farm QLD
- Full-time
- Hybrid work
- Presentation skills
- Case management
- No degree
- Work from home
- Parental leave
Customer Advisor
WorkCover Queensland —Brisbane QLD
- Full-time
- Hybrid work
- Wellness program
- Employee assistance program
Injury Management Advisor
Perfect Stranger —Eagle Farm QLD
- Full-time
- Hybrid work
- Presentation skills
- Case management
- No degree
- Work from home
- Parental leave
Health and Safety Advisor
Cement Australia —Gladstone QLD
- Management
- Microsoft Office
- Administrative experience
- Parental leave
- Employee assistance program
Safety & Injury Management Advisor
Alliance Airlines —Pinkenba QLD
- Full-time
- Remote
11d
Service Coordinator
Hitachi Construction Machinery —Emerald QLD
- Full-time
- Customer service
- Communication skills
- Parental leave
- Employee assistance program
Senior Workforce Case Advisor
UnitingCare —Brisbane QLD
- Full-time
- Analysis skills
- Human resources
- Communication skills
- Health insurance
- Parental leave
Client Services Manager
Gallagher Bassett —Brisbane QLD
- Hybrid work
- Microsoft Powerpoint
- Microsoft Excel
- Salesforce
- Employee stock purchase plan
- Health insurance
Senior Contract Administrator / Superintendent – Major Infrastructure
AECOM —Rockhampton QLD
- Full-time
- Hybrid work
- Administrative experience
- Construction experience
- Civil Engineering
11d
Relocate to North Queensland: Senior Contract Administrator / Superintendent – Major Infrastructure
AECOM —Bowen Hills QLD
- Full-time
- Hybrid work
- Administrative experience
- Construction experience
- Civil Engineering
11d
Service Advisor
Sunco Motors —Caloundra QLD
- Full-time
- Management
- Customer service
- Administrative experience
Senior Manager (Risk, Compliance and Insurance)
University of Southern Queensland —Toowoomba QLD
- $172,093 - $190,759 a year
- Full-time
- Analysis skills
- Communication skills
3d
HSE Lead
Wood —Chinchilla QLD
- Full-time
- First Aid Certification
Client Advisor-Ascot & Aspley
Amplifon —Ascot QLD
- Full-time
- Clinic
Quick Apply
Human Resources Advisor - Bunzl Australasia Avondale
Bunzl —Avondale QLD
- Full-time
- Organisational skills
- Communication skills
- Profit sharing
- Health insurance
Healthcare Medical Receptionist - Wesley Hospital (12 months Maternity Leave Cover)
Amplifon —Queensland
- Clinic
Quick Apply
Strategic Account Manager (Brisbane)
Timescapes —Brisbane QLD
- $150,000 - $300,000 a year
- Full-time
- Hybrid work
- Sales
- Construction experience
- AI
- Parental leave
Quick Apply
Workplace Relations Business Partner
Citation Group —Brisbane QLD
- Full-time
- Management
- Parental leave
11d
Senior Safety Advisor (Regional) - Infrastructure Safety
Queensland Government —Gold Coast QLD
Health Safety & Wellbeing Advisor
Millennium —Murarrie QLD
- Full-time
- Hybrid work
- Employee assistance program

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Injury Management Advisor

Universal Store -
Eagle Farm QLD

Apply Now

Job Details

Full-time

Benefits

Work from home
Parental leave
Employee discount
On-site parking

Qualifications

Presentation skills
Case management
Organisational skills
Communication skills
Negotiation

Full Job Description

Universal Store
From our humble beginnings as a suburban unisex clothing store in 1999, we’ve grown to more than 100 stores nationally and now deliver the latest in apparel to customers around the world through our thriving online store. Our team carefully curates a mix of local and international labels, working collaboratively to develop exclusive styles and collections that give our customers head to toe outfitting options for every occasion.
Today, we’re proud to be recognised as one of Australia’s leading youth fashion retailers. We’ve built and grown brands such as Neovision, Common Need, Luck & Trouble, and Worship, and we continue to partner with global favourites including Lee, Wrangler, AS Colour, Calvin Klein, Stussy and Abrand. As our business has expanded, we’ve welcomed the Perfect Stranger and Thrills Co brands into our portfolio, allowing us to offer an even broader range of fits, styles and pieces that reflect the diversity of our customer base.
No matter the style, our mission remains the same: elevate every outfit and deliver customer service that goes above and beyond.

The Opportunity
We have an exciting opportunity for an experienced Injury Management Advisor to join our People & Culture team at our Universal Store Support Office in Eagle Farm.
Reporting to the Head of People Analytics & Governance, you'll take ownership of end-to-end injury management, workers compensation claims, return-to-work programs, and employee wellbeing initiatives across our national business. This is a role where you'll collaborate closely with leaders, employees, healthcare professionals, rehabilitation providers and insurers to achieve positive outcomes while ensuring compliance with legislative requirements. You'll play a key role in supporting injured team members through recovery, enabling safe and sustainable return-to-work outcomes, driving early intervention strategies, and contributing to a culture where safety, wellbeing and care for our people remain a priority.

Key responsibilities include:

Managing workplace and non-work-related injury and illness cases from initial notification through to resolution
Developing, implementing and monitoring Suitable Duties Plans and return-to-work programs
Supporting injured employees, managers and stakeholders throughout the injury management process
Managing Workers Compensation and WorkCover claims, ensuring compliance with legislative requirements and timeframes
Acting as the primary liaison with insurers, rehabilitation providers, medical practitioners and other external stakeholders
Driving early intervention strategies to support recovery and minimise claim duration and costs
Maintaining accurate injury, incident and claims documentation, records and reporting
Monitoring and reporting on injury trends, claim performance and premium impacts
Designing, coordinating and continuously improving employee wellness and wellbeing initiatives
Providing coaching and guidance to leaders on injury management, return-to-work obligations and best-practice approaches
Contributing to the review and enhancement of injury management, return-to-work and WHS policies and procedures

What we’re Looking For

We're seeking a proactive and compassionate injury management professional who can balance employee wellbeing with operational and legislative requirements. You'll be a strong relationship builder who is confident managing multiple stakeholders and navigating complex cases with empathy and professionalism.

You'll bring:

Experience in injury management, workers compensation, rehabilitation, return-to-work coordination or a related field
Tertiary qualifications in Allied Health, Rehabilitation Counselling, Human Resources, WHS or a related discipline, or equivalent industry experience
Demonstrated experience managing WorkCover and workers compensation claims within an Australian jurisdiction
Proven experience developing and managing Suitable Duties Plans and return-to-work programs
Strong understanding of workers compensation legislation and workplace health and safety requirements
Exceptional stakeholder management and relationship-building skills
Strong case management, negotiation and problem-solving capabilities
Excellent written and verbal communication skills, including report writing and presenting insights to stakeholders
Highly developed organisational skills with strong attention to detail
The ability to manage sensitive and confidential information with discretion, professionalism and empathy
A proactive mindset focused on continuous improvement and delivering positive outcomes

What We Offer

A vibrant, collaborative workplace culture with a supportive and growth driven leadership team
Exclusive staff discounts across our brands, plus access to partner deals and offers through Flare
Free on-site parking and generous facilities at our modern, purpose-built Support Office located in Eagle Farm
Learning & Development opportunities - Grow your career with us!
Hybrid working arrangements with flexibility to work from home
Super sacrificing and novated leasing options
Company Paid parental leave
Wellbeing support through Sonder and regular wellness initiatives
Regular social events and team activities

Our Values

Care for Everyone
Here to Help
Make it Work
Better Than Good
Contribute

Ready to take the next step?
Apply now with your resume and cover letter (optional) showcasing your interest and experience!

Apply Now

Refine Your Search

claims advisor jobs in queensland

Injury Management Advisor

Customer Advisor

Injury Management Advisor

Health and Safety Advisor

Safety & Injury Management Advisor

Service Coordinator

Senior Workforce Case Advisor

Client Services Manager

Senior Contract Administrator / Superintendent – Major Infrastructure

Relocate to North Queensland: Senior Contract Administrator / Superintendent – Major Infrastructure

Service Advisor

Senior Manager (Risk, Compliance and Insurance)

HSE Lead

Client Advisor-Ascot & Aspley

Human Resources Advisor - Bunzl Australasia Avondale

Healthcare Medical Receptionist - Wesley Hospital (12 months Maternity Leave Cover)

Strategic Account Manager (Brisbane)

Workplace Relations Business Partner

Senior Safety Advisor (Regional) - Infrastructure Safety

Health Safety & Wellbeing Advisor

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