In-Demand Development coach Jobs in Coldstream, Vic

Customer Service Team Leader - Victoria (Expression of Interest for 2026)
Contour Education —Box Hill VIC
- $85,000 a year
- Full-time
- Customer service
- Senior Secondary Certificate of Education
- University
- Employee assistance program
Quick Apply
In-Store Visual Merchandiser - rebel VIC EAST/SOUTH EAST rCX Flagship
Rebel —Ringwood VIC
- Weekend availability
- Communication skills
- Parental leave
Quick Apply
Educational Leader
Bright Early Learning Centre —Glen Waverley VIC
- $43 - $46 an hour
- Full-time
- Microsoft Word
- Education
- Bachelor's degree
- Travel reimbursement
- Work from home
Quick Apply
3d
Employment Services Roles
atWork Australia —Box Hill VIC
- Full-time
- Customer service
- Communication skills
- Parental leave
- Employee assistance program
Quick Apply
Sales Assistant | LEGO® Certified Stores | Eastland
AG LEGO® Certified Stores —Eastland Shopping Centre VIC
- Sales
- Customer service
- Working with children
- Parental leave
- Employee assistance program
Quick Apply
3d
Lead Swim Coach: Development & Progression
Yarra Swim School —Greensborough VIC
- Weekend availability
- First Aid Certification
- Communication skills
Customer Engagement Experience Consultant (IEA) Box Hill
WISE Employment —Box Hill VIC
- From $71,540 a year
- Full-time
- Customer service
- Microsoft Office
- Communication skills
Club Manager (Chirnside Park)
Fitness Lifestyle International —Chirnside Park VIC
- $70,000 - $80,000 a year
- Full-time
- Sales
- Customer service
- Leadership
Assistant Coach
Yarra Swim School —Greensborough VIC
- First Aid Certification
- Organisational skills
- Communication skills
Supervisor - Sales Associate - Bath & Body Works - @Eastland
Bath & Body Works —Eastland Shopping Centre VIC
- From $27 an hour
- Weekend availability
- Management
- Team management
- POS
- Employee discount
- Referral program
Quick Apply
Assistant Director
Explorers Early Learning —Croydon VIC
- Full-time
- First Aid Certification
- Employee assistance program
- Employee discount
Quick Apply
CPQ Architect
Autodesk —Kilsyth VIC
- Full-time
- Computer Science
- Salesforce
- Bachelor's degree
Supervisor - Sales Associate - Bath & Body Works - @Doncaster
Bath & Body Works —Doncaster VIC
- From $27 an hour
- Weekend availability
- Management
- Team management
- POS
- Employee discount
- Referral program
Quick Apply
Team Leader (Cruiseabout)- Doncaster, VIC
Cruiseabout —Doncaster VIC
- Full-time
- Sales
- Customer service
- Organisational skills
- Health insurance
- Parental leave
Warehouse & Production Lead
ITW —Chirnside Park VIC
- Full-time
- Customer service
- Warehouse
- Warehouse experience
- Parental leave
- Employee assistance program
RAD Ballet Instructor
Dance Innovation Team —Nunawading VIC
- $25.11 - $67.74 an hour
- Part-time
- Working with children
- First Aid Certification
- In-person
Quick Apply
6d
Front of House Manager
Royal Stacks —Croydon VIC
- $40 - $55 an hour
- Part-time
- Hospitality
- Organisational skills
- In-person
- Employee discount
- Professional development assistance
Quick Apply
Physiotherapist - North Eastern Melbourne
Everyday Independence —South Morang VIC
- $82,106 - $110,143 a year
- Weekend availability
- Bachelor's degree
- Communication skills
Quick Apply
Store Manager - Eastland
dusk —Ringwood VIC
- Full-time
- Leadership
- Employee assistance program
Store Manager - Knox
dusk —Wantirna South VIC
- Full-time
- Leadership
- Employee assistance program

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Customer Service Team Leader - Victoria (Expression of Interest for 2026)

Contour Education -
Box Hill VIC

Quick Apply

Job Details

Full-time
$85,000 a year

Benefits

Employee assistance program

Qualifications

Customer service
Senior Secondary Certificate of Education
Quality assurance
Education
Leadership
Communication skills

Full Job Description

By submitting your application, you are registering your interest for future opportunities. We do not have any current openings and will only contact you if a relevant position becomes available.

Be the ultimate custodian of the Contour Campus experience ️

Campus Leaders (Customer Service Team Leaders) hold full ownership of their assigned campus, ensuring it operates with uncompromising excellence across every dimension of student, parent, and tutor experience. They lead and develop their campus service team, safeguard operational discipline, and drive continuous improvement so that their campus is a model of “The Contour Standard.” This role is not only about managing day-to-day campus operations; it is about creating a living, breathing environment where students thrive, parents trust, and tutors excel.

Who We Are

At Contour, we’re reshaping education, one student at a time.

Born from the frustration of students who knew the system could be better, we set out to build what we once wished existed: tutoring that actually works. Not generic classes. Not recycled notes. Not overpriced, overcrowded rooms with an out-of-touch teacher who couldn’t relate. But a complete ecosystem of tutoring, resources, and support, meticulously designed to help every student reach their full potential.

Since 2020, over 10,000+ students have trusted Contour to guide their academic journey, and we’ve grown to over 300+ team members. We’ve produced hundreds of 99+ ATARs, tutored the World-Record UCAT scorer, and placed more students into medical school than any school in Australia.

Our growth is a testament to the simple philosophy: Put the student first, always. Everything we design, from our world-class tutor-training programs to our purpose-built campuses, exists to help students master content faster, perform with confidence, and even rekindle the joy of learning.

Contour is a group of three brands united by one goal: to give every student the best chance to achieve their full potential:

Contour Education: Reshaping how students master their high school subjects with small-group tutoring, structured resources, and 1-on-1 support across Maths, Science, and English.
Contour Medprep: Reshaping medical preparation with a proven, step-by-step pathway through the UCAT, interviews, and admissions, led by a team of 100+ medical students.
Contour TestPrep: Reshaping test preparation, starting with the selective entry exam, through rigorous tutoring, mock exams, and data-driven feedback to give students a decisive advantage.

This is Contour. Built by students, for students.

What You Will Do

Campus Ownership: Take full accountability for the success of the campus, ensuring it is consistently safe, well-organised, and ready to deliver an elite experience every day.
Team Leadership & Development: Lead, coach, and develop the campus Service Team to become high-performing operators who consistently deliver excellence.
Experience Stewardship: Safeguard the entire on-campus student and parent journey (from the very first trial, to the hundredth Contour class) ensuring every touchpoint feels seamless, supportive, and delightful.
Operational Excellence: Oversee all core campus processes (opening/closing, class readiness, reschedules, attendance, inventory, daily service operations across phone, email, and text) and ensure flawless execution through disciplined systems and standards.
Walk-In & Student Support Oversight: Ensure the team consistently provides clear, empathetic, and accurate support to walk-ins and students/parents before or after class, turning questions and doubts into moments of trust and confidence.
Trial Experience & Conversion: Oversee the trial experience end-to-end, from preparation and delivery of trial packs to ensuring every trial interaction (including on-the-spot bookings) is exceptional and maximises the likelihood of conversion.
Tutor Enablement: Build trusted relationships with tutors, ensuring their classroom environment, resources, and tech is always prepared and supported to the highest standard.
Workflow & Process Improvement: Identify gaps, inefficiencies, and opportunities for improvement, and embed solutions that elevate both campus efficiency and student experience.
Standards & Quality Assurance: Regularly audit campus operations, student experience touchpoints, and team performance to ensure uncompromising adherence to Contour standards.
Campus Representation: Act as the campus’s champion within Contour, communicating insights, escalating campus-specific issues, and upholding brand standards.
Crisis & Issue Management: Lead confidently in moments of disruption, ensuring quick resolution while protecting the student experience.

What You Will Bring

Relevant Experience – Prior customer service leadership experience (education, operations, retail, hospitality etc.)

Team Leadership – Guides, supports, and develops service team.
️ Strong Communication – Clear, empathetic, and professional with families & staff.
Operational Discipline – Keeps systems, processes, and standards on track.
Problem Solving – Handles issues calmly and decisively.
Continuous Improvement – Always finding ways to work smarter and deliver better.
Energy & Presence – Brings positivity and sets the tone on campus.
Accountability – Owns outcomes and drives campus excellence.
Long-Term Mindset – Willing to grow with the team and brand.
Student & Customer Focus – Genuinely motivated to create positive experiences for students, parents, and staff.

Why You Will Love It

The opportunity to own your campus and deliver the Contour standards of excellence
Autonomy and trust, your ideas and improvements will be heard and implemented
Close collaboration with senior leaders in a non-corporate, high-impact environment
Deeply meaningful work, supporting students and families through important moments
Opportunity for career development to progress as the organisation grows.
Competitive salary ($85,000 AUD + super) plus flexibility, extra leave, EAP access, and lifestyle perks.

The Vibe

We’re looking for team members who are approachable, reliable, and ready to bring their best energy to every shift. Whether you’re part-time or full-time, you’ll be part of a supportive team redefining what service in education feels like.

This isn’t about scripts or transactions - it’s about people, relationships, and making every interaction count.

Submit Your Expression of Interest

If you’re excited about shaping the next generation of high achievers, apply now with your CV.

We will review submissions and reach out once new opportunities become available at your preferred location.

Quick Apply

Refine Your Search

development coach jobs in coldstream, vic

Customer Service Team Leader - Victoria (Expression of Interest for 2026)

In-Store Visual Merchandiser - rebel VIC EAST/SOUTH EAST rCX Flagship

Educational Leader

Employment Services Roles

Sales Assistant | LEGO® Certified Stores | Eastland

Lead Swim Coach: Development & Progression

Customer Engagement Experience Consultant (IEA) Box Hill

Club Manager (Chirnside Park)

Assistant Coach

Supervisor - Sales Associate - Bath & Body Works - @Eastland

Assistant Director

CPQ Architect

Supervisor - Sales Associate - Bath & Body Works - @Doncaster

Team Leader (Cruiseabout)- Doncaster, VIC

Warehouse & Production Lead

RAD Ballet Instructor

Front of House Manager

Physiotherapist - North Eastern Melbourne

Store Manager - Eastland

Store Manager - Knox

I want to receive the latest job alert for development coach in coldstream, vic

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