In-Demand It support analyst Jobs in Parkside Sa

IT Application Support Analyst
Eldercare —Eastwood SA
- Full-time
- Customer service
- Administrative experience
- Communication skills
IT Service Desk Technician
FYFE —Greater Adelaide SA
- Microsoft Outlook
- Software troubleshooting
- Customer service
- Parental leave
- Employee assistance program
10d
Customer Support Analyst - Level 2 - Carelink
Civica —Adelaide SA
- Full-time
- Hybrid work
- Customer service
- Microsoft Office
- SQL
- Work from home
Quick Apply
Service Desk Analyst
ElectraNet —Greater Adelaide SA
- $83,500 - $88,500 a year
- On call
- Microsoft Office
- No degree
- Communication skills
- Annual leave
- Parental leave
Desktop Support Analyst MPMG (Adelaide)
Gallagher Bassett —Adelaide SA
- Hybrid work
- Customer service
- Salesforce
- Working with children
- Employee stock purchase plan
- Health insurance
1d
Service Desk Analyst
Brennan IT —Greater Adelaide SA
- Weekend availability
- Azure
- Management
- Computer Science
14d
Business Analyst
Gallagher Bassett —Adelaide SA
- Hybrid work
- Salesforce
- Communication skills
- Employee stock purchase plan
- Health insurance
Service Desk Analyst
Mills Oakley —Greater Adelaide SA
- Full-time
- Microsoft Office
- Employee assistance program
- Referral program
14d
Business Analyst
Northline —Greater Adelaide SA
- Full-time
- SQL
- Communication skills
- Employee assistance program
Junior Software Release & Configuration Analyst
Lockheed Martin Australia —Greater Adelaide SA
- Full-time
- Microsoft Office
- Scripting
- Communication skills
Service Desk Analyst - Contract
Centorrino Technologies —Adelaide SA
- Contract
- Customer service
- Communication skills
Quick Apply
10d
Cyber Security Analyst
Adelaide Airport —Adelaide Airport SA
- Full-time
- Management
- Customer service
- Writing skills
Data & Systems Integration Analyst
Lutheran Disability Services —Payneham SA
- Full-time
- Microsoft Excel
- Microsoft Office
- Analysis skills
Quick Apply
Graduate Systems Analyst - Cyber
Datacom —Adelaide SA
- Urgently hiring
- Azure
- Management
- SQL
Quick Apply
1d
Cybersecurity Specialist (Ops)
Northrop Grumman —Edinburgh SA
- Parental leave
- Employee assistance program
Senior IT Business Analyst
Stratco —Gepps Cross SA
- Analysis skills
- No degree
- Organisational skills
- Employee assistance program
Cyber Operations Analyst
Lockheed Martin Australia —Mawson Lakes SA
- Full-time
- Azure
- Management
Senior Improvement Data Analyst - Safe and Connected
SA Health —Adelaide SA
- $116,089 - $125,490 a year
- Full-time
- Analysis skills
- Employee assistance program
- Gym membership
13d
Business Transformation Analyst
SkyCity Entertainment Group —Greater Adelaide SA
- Communication skills
- Commuter assistance
- Health insurance
Workforce Audit Analyst
Serco Plc —Adelaide SA
- Full-time
- Microsoft Excel
- Management
- Microsoft Office
6d

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IT Application Support Analyst

Eldercare -
Eastwood SA

Apply Now

Job Details

Full-time

Qualifications

Customer service
Administrative experience
Payroll
Application support
Communication skills

Full Job Description

Join Eldercare as an IT Application Support Analyst

Location: Eldercare Head Office, Eastwood SA

Type: Full Time

At Eldercare, we are committed to delivering exceptional care and support to older South Australians. As one of the state’s leading not-for-profit aged care providers, we foster a compassionate and inclusive work environment where every team member is valued.

By joining Eldercare, you'll become part of a team that prioritises integrity, collaboration, and continuous improvement. With a strong focus on learning and development, we’ll support you as you grow your career.

We currently have an opportunity for an IT Application Support Analyst to join our dedicated IT Team in our Head Office located in Eastwood. We are seeking an individual who is highly experienced in providing Enterprise Business Application Administration and Support. As the IT Application Support Analyst you will be part of a team that maintains and develops Eldercare's Business Application Systems, with a focus on the implementation of a new Quality Management System for residential aged care. This role also involves ongoing system administration, user support, release and environment management.

Key responsibilities of the role include:

Working with the Project team on the implementation of a new Quality Management System (QMS) for residential care.
Providing ongoing maintenance and support to users of the QMS, working closely with the Governance, Risk and Compliance team to meet the Aged Care Quality Standards.
Providing ongoing maintenance and management of our other Enterprise Level Business Application Systems.
Defining and configuring systems, including workflows, system interfaces, reports, system access, testing, and user training.
Working with the system Vendors to resolve system issues and bugs and to log business requested system enhancements.
Collaborating with users to collect, clarify, and translate business requirements into functional and technical specifications.
Reviewing release notes and testing new system versions and updates with key business users prior to their release into Production.
Identifying innovation opportunities that align with Eldercare’s strategic goals and enhance our business systems.

The successful candidate will have:

Tertiary qualifications in Business Information, Computer Science, or a related field.
Proven experience implementing and supporting a Quality Management System or similar Enterprise Level Business Applications.
Proven experience supporting Enterprise Level Business Applications such as Clinical Systems, ERP, CRM, HR, Rostering, Payroll, Finance or Procurement.
Experience with Aged Care Quality Standards is highly desirable.
The ability to translate business needs into technical requirements.
Well developed problem solving skills and attention to detail.
Outstanding customer service, written and verbal communication skills, with the ability to tailor communication for different audiences.
Excellent organisation skills that allow you to manage and prioritise multiple tasks.

Eldercare encourages you to apply if you are a committed and results-driven individual who is passionate about delivering high-quality outcomes whilst modelling the behaviours underpinning Eldercare's values of respect, accountability, and connection.

To view the Job and Person Specification for this role, please click here. We will be reviewing applicants as they come in and will act quickly to secure the right person.

To learn more about this opportunity please contact Tania Cannons, Applications Support Manager via email [email protected] during business hours.

To work for Eldercare, you are required to hold an acceptable National Police Clearance and comply with relevant vaccination requirements as per Eldercare policy which includes vaccination for both seasonal influenza and COVID-19.

Eldercare is proud to be a Rainbow Tick accredited organisation. We are committed to supporting our lesbian, gay, bisexual, transgender and intersex (LGBTI) residents, employees and volunteers to ensure they feel included and safe. Regardless of their culture, religion, spirituality, age, gender, sexuality, disability, socio-economic background or personal experiences, our people are welcomed, included and respected.

Eldercare encourages respectful relationships and does not accept any form of gender based violence in the workplace. Eldercare is committed to preventing violence against women and is proud to be a White Ribbon accredited workplace to support victims of abuse.

All employees can expect to receive fair and equal treatment and to be free from discrimination in all aspects of their life with Eldercare.

Apply Now

Refine Your Search

it support analyst jobs in parkside sa

IT Application Support Analyst

IT Service Desk Technician

Customer Support Analyst - Level 2 - Carelink

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Graduate Systems Analyst - Cyber

Cybersecurity Specialist (Ops)

Senior IT Business Analyst

Cyber Operations Analyst

Senior Improvement Data Analyst - Safe and Connected

Business Transformation Analyst

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