In-Demand Rail station team leader Jobs

Rail Station Team Leader
RATP Dev Australia —Orchard Hills NSW
- Full-time
- Customer service
- No degree
- Leadership
Quick Apply
Station Assistant
Queensland Rail —Bundaberg QLD
- Overtime
- Cleaning
- Communication skills
- On-the-job training
5d
Reservations Supervisor | Cruise Whitsundays
Journey Beyond —Airlie Beach QLD
- $33 - $34 a year
- Bar
- Management
- Sales
- Commuter assistance
- Parental leave
Quick Apply
10d
Food & Beverage Team Leader Event Operations (Full-Time)
Hilton —Sydney NSW
- Full-time
Porter (Part-Time)
Hilton —Sydney NSW
- Part-time
- Hospitality
- English
- Guest services
Bell Captain (Full-Time)
Hilton —Sydney NSW
- Weekend availability
- Management
- Team management
- Leadership
Bar Supervisor (Full-Time)
Hilton —Sydney NSW
- Weekend availability
- Management
- Supervising experience
- POS
13d
Finance & Data Analyst
John Holland —Sunshine VIC
- Full-time
- Microsoft Excel
- Finance
- Accounting
- Parental leave
Senior Event Manager (Planning) (Full-Time)
Hilton —Sydney NSW
- Full-time
- Management
- Sales
- Customer service
Reservations Manager
Journey Beyond —Adelaide SA
- Hospitality
- Management
- Organisational skills
- Parental leave
- Employee assistance program
Quick Apply
Rail Safety and Acreditation Manager
RATP Dev Australia —Orchard Hills NSW
- Full-time
- Management
- No degree
- Communication skills
Quick Apply
Aviation Business Leader NSW
Arup —Sydney NSW
- Hybrid work
- Profit sharing
- Parental leave
Maintainer Operator
Cement Australia —Biloela QLD
- Weekend availability
- Forklift
- Computer skills
- Parental leave
Dental Assistant
Bupa —Braddon ACT
- Full-time
- Health insurance
- Gym membership
Senior Vendor Adviser
Queensland Rail —Brisbane QLD
- Contract
- Management
- Recruiting
- Negotiation
- Employee assistance program
4d
Transport Operations Manager - Burdekin Region
Wilmar —Inkerman SA
- Management
- Maintenance
- Microsoft Office
3d
Two-Up Drivers & Guides | Outback Spirit Tours
Journey Beyond —Darwin NT
- CPR Certification
- First Aid Certification
- Communication skills
- Employee assistance program
- Employee discount
Quick Apply
Facilities Maintainer
Queensland Rail —Geebung QLD
- Communication skills
- Employee assistance program
Senior Business Analyst | Journey Beyond
Journey Beyond —Adelaide SA
- Full-time
- Hybrid work
- Analysis skills
- Communication skills
- Resort
- Parental leave
- Employee assistance program
Quick Apply
Office Manager & Executive Assistant | Journey Beyond
Journey Beyond —Adelaide SA
- Full-time
- Microsoft Office
- Leadership
- Communication skills
- Parental leave
- Employee assistance program
Quick Apply
7d

I want to receive the latest job alert for rail station team leader

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

rail station team leader jobs near

Afternoon 4 Hours Shift jobs in Sydney Nsw

Shift Leader jobs in Casuarina Nt

Shift Leader jobs in Perth Wa

Shift Leader jobs in Gladesville Nsw

Woolworths, Night Shift jobs in Newcastle Nsw

Night Shift, Kmart, Aldi, Coles, Foodworks jobs in Perth Wa

Shift Leader jobs in Earlwood Nsw

Night Shift jobs in Ryde Nsw

Supply Chain Operations jobs in St Marys Nsw

Transportation Operations Manager jobs in Dandenong Vic

Fire Compliance Manager jobs in Brisbane Qld

Retail Manager jobs in Sydney Nsw

Office Assistant jobs in Crestmead Qld

Office Assistant jobs in Casula Mall Nsw

Junior Procurement Assistant jobs in Blacktown Nsw

Allied Health Assistant jobs in New South Wales

Junior Pharmacy Assistant jobs in Adelaide Sa

Office Assistant jobs in Gold Coast Qld

Sales Assistant jobs in Prospect Tas

Office Assistant jobs in Loganholme Qld

Rail Station Team Leader

RATP Dev Australia -
Orchard Hills NSW

Quick Apply

Job Details

Permanent | Full-time | Contract

Qualifications

RIW Card
Incident management
Customer service
Certificate IV
Risk management
White Card
Leadership
Communication skills

Full Job Description

About Us:

RATP Dev Western Sydney Airport (RDWSA) is a subsidiary of the RATP Group, global leader in high-capacity urban rail and the world's third largest public transport operator.

Our 25,000 people design, operate, maintain and modernize urban and interurban transportation networks. We serve more than 100 cities in 17 countries, delivering tailored mobility solutions that address each community’s unique environmental, social, and economic challenges.

We build, deliver and commit for the best of public transport – every day, everywhere, for everybody – to make it the natural choice for cities and passengers.

As a contractor to the Australian Federal and NSW governments, Parklife Metro is leading a transformative metro project connecting St Marys to Bradfield, linking with the new Western Sydney Airport.

RDWSA will proudly operate and maintain 6 new stations, 12 metro trains, core rail systems, and a state-of-the-art stabling and maintenance facility at Orchard Hills on the Western Sydney Airport metro line for 15 years after the line has become operational.

About the Role:

The Proximity Manager (PMa) is a visible, hands-on leader who provides strong people leadership to Customer Service Agents, Ambassadors, and on-shift teams, fostering a high-performing, safety-focused, and customer-centric culture. You will lead, coach, and support your teams to deliver safe, efficient, and high-quality station operations. Initially based in the office, you will play a key role in building operational readiness — contributing to planning, processes, and team capability. As the readiness activities progress, you will transition into shift-based operations, taking end-to-end responsibility across testing, commissioning, and ultimately the day-to-day leadership and management of station operations, including delivering an exceptional customer experience.

Prior to trial operations:

Support operational readiness through high-quality documentation and process development.
Attend supplier and system training to build subject-matter expertise.
Deliver training and competency development for frontline staff in conjunction with the Learning and Competency team.
Contribute to the design of operational procedures, SOPs, work instructions, and concepts of operations.
Participate in Testing and Commissioning activities to validate station and system performance.
Support station handover activities in preparation for Trial Operations
Support talent selection activities

During Trial Operations and steady-state operations:

Lead and supervise Customer Service Agents, Ambassadors, and other on-shift staff, providing coaching and performance management.
Manage day-to-day operations across assigned stations, engaging directly with customers, contractors, and stakeholders.
Act as Metro Commander at stations or on the network during incidents or emergencies, ensuring safe and effective responses.
Oversee subcontractors including cleaning, security, and landscaping partners.
Maintain high standards of customer experience, safety, and operational KPIs.
Support incident management, crowd control, and emergency response as required.

This role is a unique opportunity to be at the forefront of a transformative metro project, shaping the customer experience and operational excellence for the Western Sydney Airport metro line.

About You:

You are a proactive, hands-on leader with frontline operational experience, ideally in a safety-regulated environment such as rail or transport. You thrive in dynamic, customer-focused settings and have a track record of leading teams to deliver operational and service excellence. You will bring:

Extensive experience in customer service delivery in a rail environment.
Proven leadership experience managing high-performing, diverse teams.
Sound knowledge of safety legislation, incident and emergency management, and operational risk management.
Strong communication and interpersonal skills, capable of influencing, coaching, and building effective teams.
Experience in developing and delivering training, SOPs, work instructions, and operational processes.
Tertiary qualification or equivalent professional experience (TAE40116 Certificate IV in Training & Assessment, First Aid, White Card, and MTA RIW card are desirable).
Ability to work under pressure, prioritise tasks, and make decisions independently.
Commitment to upholding RATP Dev’s values of United, Caring, Effective, Daring and promoting a positive safety culture.

Quick Apply

Refine Your Search

rail station team leader jobs

Rail Station Team Leader

Station Assistant

Reservations Supervisor | Cruise Whitsundays

Food & Beverage Team Leader Event Operations (Full-Time)

Porter (Part-Time)

Bell Captain (Full-Time)

Bar Supervisor (Full-Time)

Finance & Data Analyst

Senior Event Manager (Planning) (Full-Time)

Reservations Manager

Rail Safety and Acreditation Manager

Aviation Business Leader NSW

Maintainer Operator

Dental Assistant

Senior Vendor Adviser

Transport Operations Manager - Burdekin Region

Two-Up Drivers & Guides | Outback Spirit Tours

Facilities Maintainer

Senior Business Analyst | Journey Beyond

Office Manager & Executive Assistant | Journey Beyond

I want to receive the latest job alert for rail station team leader

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected