Before you get started…Yes, we do have the BEST Team Member Travel Program with HUGE discounts on hotel rooms for our Team Members! And Hilton was voted the #1 Best Workplace in Australia in 2025 according to Great Place To Work !
Why you will love working for Hilton!
· 110 exceptionally discounted travel nights per year for you, your friends or family to enjoy at any of our 9000+ hotels located in 141 countries and territories around the world.
· Discounts of up to 25-50% on products and services in participating Hilton outlets
· Extensive range of career development opportunities, including access to Hilton University training, offering more than 3000 free learning programs
· Bonus Annual Leave days after 2 years
· Unwavering focus on creating an inclusive environment offers growth opportunities, is driven by purpose, and allows team members to bring their best, most authentic selves to work.
ABOUT HILTON SYDNEY
Iconic 598-room Hilton Sydney is located in the heart of Sydney’s CBD and is steps from Town Hall station and the QVB Light Rail stop. Amongst our operations, we are home to signature restaurant Glass Brasserie, heritage-listed Marble Bar, and we are the leading destination for Conferences & Events with one of the largest conferencing spaces in Australia.
THE PERSON - SKILLS, QUALIFICATIONS, AND EXPERIENCE
• Passionate, innovative, exciting customer service delivered with consistency and excellent attention to detail.
• Passion for customer service and sales.
• Innovative in the delivery of Sales initiatives.
• Minimum three years’ experience in a similar role.
• Tertiary qualifications.
• Previous experience in event and group management, preferably in a hotel environment.
• Able to take management direction and work well with a team to achieve goals.
• Strong administration and communication skills.
• Self-motivated and able to work effectively without constant supervision.
• Strong selling skills and understand the processes to close the sale.
• Manage conference and event leads with excellent telephone sales skills.
• Demonstrated attention to detail, while multitasking and delivering work on time.
• Ability to meet and conduct effective site inspections of the Hotel and facilities.
• Ability to work productively despite multiple interruptions.
• Ability to be customer-focused and find solutions to exceed customer requirements.
• Demonstrates positive involvement and interaction with the overall Hilton team both at an individual, team & management level.
• Be an outstanding team player.
• Strong commercial acumen, with experience in drafting and managing budgets/revenue proposals; analysing and forecasting results/market segments and rates.
• Systems and software knowledge.
• Computer literate.
• Proficient in accounts management/events management systems.
• Exceptional stakeholder management skills to manage multiple stakeholder expectations.
• A high level of interpersonal skills in both oral and written communication.
• Time management and ability to follow directions.
• Committed to delivering a high level of customer service.
• Excellent grooming standards.
• Excellent planning and organising skills.
• Able to work on a rotating roster, both day and night shifts involving late starts and early finishes.
• Ability to travel to and from the hotel at varying times.
• Committed to personal development.
Join an Award-Winning Workplace Culture
At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.
Our award-winning culture has earned us repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands , and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.
Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.
Curious about life at Hilton? Explore our Careers Blog to see why we’re more than a great place to stay—we’re a great place to work.
