In-Demand Manager trauma Jobs

Service Manager
Ello Care —Wollongong NSW
- $80,000 - $95,000 a year
- Management
- In-person
- Leadership
Quick Apply
14d
Therapeutic Practice Manager
Kanda —Bundaberg QLD
- Full-time
- Working with children
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Territory Manager - Trauma
Stryker —Adelaide SA
- Full-time
- Management
- Health insurance
- Parental leave
Case Manager - Permanency Support Program
Catholic Care DBB —West Gosford NSW
- $51 an hour
- Weekend availability
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- Social Work
- Employee assistance program
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11d
Senior Manager Parenting & Families (North & West Division)
Uniting Vic.Tas —Horsham VIC
- Full-time
- Management
- Microsoft Office
- Master's degree
4d
Coordinator--Mums and Bubs Program
Baabayn Aboriginal Corporation —Emerton NSW
- $1,078 - $1,159 a week
- Part-time
- Microsoft Word
- Writing skills
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Quick Apply
9d
Counsellor / Case Manager Adult Specialist Services
Relationships Australia Tasmania —Hobart TAS
- From $94,414 a year
- Full-time
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Senior Clinician Trainer Spectrum
Eastern Health —Richmond VIC
- Part-time
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NSW House Manager
MacKillop Family Services —Nowra NSW
- Full-time
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Regional Sales Manager - Trauma
Stryker —Adelaide SA
- Full-time
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Program Manager - Erskine
Forensicare Careers —Ravenhall VIC
- $126,885 a year
- Full-time
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11d
House Supervisor
Catholic Care DBB —Wagga Wagga NSW
- From $51 an hour
- Full-time
- Remote
- Working with children
- Employee assistance program
Quick Apply
14h
Service Manager
The Salvation Army —Wagga Wagga NSW
- Full-time
- Psychology
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- Annual leave
- Parental leave
14d
Team Manager, Multi Agency Protection Service (MAPS)
SA Health —Adelaide SA
- $112,139 - $120,284 a year
- Part-time
- Supervising experience
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12d
Training Manager - Trauma, Biologics, Foot and Ankle
Stryker —Sydney NSW
- Full-time
- Microsoft Powerpoint
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Area Manager
Enabling Pathways —Mackay QLD
- Full-time
- Microsoft Office
- Working with children
- First Aid Certification
- Employee assistance program
14d
Case Manager - Kinship Care
Berry Street —Shepparton VIC
- $100,000 a year
- Full-time
- Working with children
- Psychology
- Social Work
- On-the-job training
- Employee assistance program
Housing Case Manager
Mission Australia —Mid West WA
- $90,188 a year
- Full-time
- Microsoft Office
- Administrative experience
- First Aid Certification
- Annual leave
Program Manager. Permanent Full Time
Life Without Barriers —Mackay QLD
- Full-time
- Budgeting
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- In-person
Throughcare Services Manager
The GEO Group Australia Pty Ltd —Ravenhall VIC
- $145,869 - $157,696 a year
- Full-time
- Research
- Leadership
- Free parking
- Employee assistance program
9d

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Service Manager

Ello Care -
Wollongong NSW

Quick Apply

Job Details

Permanent
$80,000 - $95,000 a year
14 days ago

Qualifications

Management
Incident management
Driver Licence
Working with Children Check
Leadership
Communication skills

Full Job Description

About Ello Care

Ello Care is a Wollongong based NDIS provider that delivers high quality support in supported independent living environments. Our focus is on creating stable, safe and well managed homes where people can build confidence, independence and meaningful routines. We work alongside participants, families, guardians and allied health professionals to ensure each person is supported in a way that reflects their goals, preferences and daily needs.

Our approach is grounded in trust, transparency and consistency. We believe that strong relationships, clear communication and reliable service delivery help people feel secure in their home and stay connected to their personal goals. Our team is dedicated, proactive and committed to maintaining environments where participants can grow, make decisions with confidence and receive the right support at the right time.

Role Purpose

The Service Manager is responsible for the leadership, coordination and continuous improvement of our SIL and community-based services. This role oversees the delivery of high-quality, person-centred supports to individuals living with psychosocial disabilities and/or complex behaviours. The position plays a key role in ensuring all restrictive practices are managed in accordance with legislative requirements and are accurately reported via the RP Portal.

While this position is offered on a fixed-term basis, there may be an opportunity for the contract term to be extended at the company's discretion, subject to operational requirements and the successful candidate's performance in the role.

Key Responsibilities

Leadership & People Development:

Lead, coach and mentor a team of Team Leaders, support workers and allied staff across multiple SIL sites
Promote a supportive and collaborative team culture aligned with Ello Care's values
Conduct performance reviews and provide ongoing training and development opportunities
Role model ethical behaviour, professionalism and accountability

Service Delivery & Participant Outcomes:

Oversee the delivery of NDIS-funded supports, with a strong focus on psychosocial and mental health support needs
Ensure services align with individual NDIS goals, behaviour support plans and best practice frameworks
Monitor quality and consistency across sites, ensuring services are recovery-oriented and trauma-informed
Coordinate transition, onboarding and orientation of new participants into SIL or community supports

Restrictive Practices & Compliance:

Ensure restrictive practices are used only in line with authorised behaviour support plans
Oversee submission and management of reports via the NDIS Commission RP Portal
Liaise with behaviour support practitioners to ensure timely updates to behaviour support plans
Maintain accurate documentation and reporting in accordance with NDIS Quality and Safeguards Commission requirements

SIL Operational Oversight:

Manage day-to-day SIL service operations including rosters, incidents, funding utilisation and staff allocation
Support team leaders in maintaining safe, person-centred, and engaging SIL environments
Monitor participant risk and escalation protocols, and lead critical incident reviews where necessary
Collaborate with stakeholders to improve service delivery outcomes and participant wellbeing

Stakeholder Engagement & Reporting:

Build and maintain strong relationships with participants, families, advocates, health professionals, and other key stakeholders
Liaise with the NDIA, Local Area Coordinators, support coordinators, and community mental health services
Prepare reports and updates for senior leadership regarding service performance, participant outcomes and compliance matters
Lead regular participant outcome reviews in collaboration with clinical teams and support staff

Skills & Experience Required

Minimum 3+ year's experience in a leadership role within the disability or community mental health sector
Proven expertise in the psychosocial disability space, with an understanding of recovery-oriented practice
Experience managing SIL services, including understanding of SIL funding, participant needs and daily operations
Demonstrated experience working with or overseeing restrictive practices and familiarity with reporting in the RP Portal
Strong understanding of the NDIS Practice Standards, legislation and quality framework
Demonstrated people management skills with ability to coach and support multidisciplinary teams
Excellent written and verbal communication skills, including report writing and incident management
Ability to manage competing priorities and maintain service excellence across multiple sites

Qualifications & Checks

Tertiary qualification in Social Work, Psychology, Mental Health, Disability, or related field (desirable)
Valid NDIS Worker Screening Check
National Police Check (within 6 months)
Current Working with Children Check (if required)
Valid Australian driver's licence

Why Join Ello Care?

Be part of a mission-led organisation with heart and purpose
Lead a passionate and committed team focused on real outcomes
Enjoy opportunities for growth, professional development and innovation
Contribute to meaningful work that builds stronger communities

Pay: $80,000.00 – $95,000.00 per year

Work Location: In person

Quick Apply

Refine Your Search

manager trauma jobs

Service Manager

Therapeutic Practice Manager

Territory Manager - Trauma

Case Manager - Permanency Support Program

Senior Manager Parenting & Families (North & West Division)

Coordinator--Mums and Bubs Program

Counsellor / Case Manager Adult Specialist Services

Senior Clinician Trainer Spectrum

NSW House Manager

Regional Sales Manager - Trauma

Program Manager - Erskine

House Supervisor

Service Manager

Team Manager, Multi Agency Protection Service (MAPS)

Training Manager - Trauma, Biologics, Foot and Ankle

Area Manager

Case Manager - Kinship Care

Housing Case Manager

Program Manager. Permanent Full Time

Throughcare Services Manager

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