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Service Coordinator | Port Melbourne

Rentokil Initial -
Port Melbourne VIC

Quick Apply

Job Details

Full-time

Benefits

Company phone
Employee assistance program

Qualifications

Administrative experience
Computer skills
Communication skills
Time management

Full Job Description

Rentokil is looking for an organised Service Coordinator with strong administrative and communication skills to join the team in Port Melbourne on a full-time basis.

At Rentokil Initial, we are proud to be the global expert in pest control, hygiene and indoor plant care. What sets us apart is our people. We are a friendly and supportive team driven by a passion to help protect people, enhance lives and preserve our planet, every day.

The core responsibilities in this role include:

Organisation and scheduling of regular field service activities in Pest control
Ensuring all Service Technician visits are loaded within set time frames and variances from divisional expectations are reported to your line Manager
Organise installations and jobs for completion within divisional time frames and expectations
Respond to customer enquiries/complaints on service and where required as well as arrange necessary non-routine service calls
Deal with all paperwork and administration related to service activities and routing of documents for entry onto Branch Contracts Computer System
Ensure all daily routines completed by technicians are recorded in accordance with divisional requirements
Provide ongoing reports requested by management in relations to such items as state of service, jobs, customer service history, specific technician productivity and customer retention

The ideal candidate will have:

Excellent phone etiquette
Strong written and verbal communication skills
Strong computer skills
Ability to give clear instructions
Strong collaboration skills
Strong time management skills
Previous experience in a similar role, or fast-paced office environment

Benefits of being part of the Rentokil Initial team:

Working for the world’s largest pest control company
Mobile phone
Employee cash incentive programs & bonuses
Comprehensive induction and training
Access to employee assistance program, for you and your family
Ongoing learning and development
Career Progression, many of our employees have expanded into other roles across the company

...and more

As part of the recruitment process, you will be required to complete the pre-employment medical and reference checks.

If the idea of working in a highly collaborative, friendly, yet busy, and hardworking team organization that is on a growth trajectory sounds like you, please get in touch!

Employees Testimonial -

"The team culture is inclusive, family-oriented and feels like a small business even though it is global"

Lisa Craker

“I love working at Rentokil - I love how the internal team bands together and getting to work with different customers every day.”

Matt Jones

“The onboarding and training I’ve received has been amazing.” At Rentokil Initial, there’s a real focus on teamwork, collaboration, support and communication.”

Renay Fagan

Quick Apply

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branch manager, hurstville jobs

Service Coordinator | Port Melbourne

Branch Manager Fyshwick

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Area Sales Manager - Takeuchi Construction Equipment

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Receptionist (Part-time)

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