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Service and Warranty Coordinator

NEX Building Group
Thornton NSW

Apply Now

Job Details

8 days ago

Benefits

Health insurance
Parental leave
Employee assistance program
Employee discount
Gym membership
E-learning courses provided

Qualifications

Microsoft Powerpoint
Microsoft Word
Microsoft Excel
Microsoft Outlook
Microsoft Office
Administrative experience
Communication skills

Full Job Description

New Homes - Service and Warranty Coordinator

Join the leading residential home builder in NSW
Discounts on gym memberships (Fitness Passport), vehicles, appliances and more!
Discount on building a home with any of our building brands!

From architecturally designed first homes to luxurious residences, from multi-residential projects to investment properties, McDonald Jones Homes has grown and evolved to offer a range of building services that cater to diverse needs, goals and budgets and today we are recognised as one of Australia's leading builders of residential homes. We strive to set the benchmark in the new home building industry while ensuring that our people, both customers and staff, are at the centre of everything we do along the way.

We are proud to belong to the NEX Building Group, a diverse and expanding organisation with over 1000 passionate employees whose purpose is to build beautiful homes for Australians. Established in 1987 and continuing to evolve both organically and through acquisition, we are well positioned for growth and committed to achieving our vision of being Australia’s leading home building group.

Building new homes and better futures for Australians is a true honour and so rewarding. Here are some other rewards and benefits we offer our employees.

Our perks and benefits
We believe that our employee community is a key strength of our organisation, and we aim to attract the best talent to achieve our strategic goal of being Australia’s leading residential builder and employer of choice in our sector. We are committed to taking care of our employees, that’s why we offer a bundle of benefits:

Discount on building a home with any of our building brands (after qualifying period)
Income protection insurance– 100% funded by NEX. Covers up to 2 years at 75% of base salary in case of illness or injury
Purchased leave – opportunity to apply for up to 2 weeks extra leave each year
Paid Parental leave - 12 weeks for the primary carer and 4 weeks for secondary carer (we’re proud to be industry leading with this benefit!)
Employee discounts on gym memberships (Fitness Passport), motor vehicles (Mitsubishi), home appliances, energy, health insurance and more
AIA Vitality health and wellbeing program
A genuine focus on diversity and inclusion (we’re proud of our Women in Construction Program and annual Building Inclusivity Awards)
Employee assistance program to support your mental, financial and physical wellbeing
A huge catalogue of online learning and ongoing professional development programs
NAWIC and HIA corporate membership
Attractive remuneration
And so much more!

About the opportunity
Our Service and Warranty Coordinators deliver seamless administrative support to the team by coordinating inspections and scheduling trades, ensuring our new homeowners enjoy a smooth and positive post-build experience. In this role, you will:

Provide an unbeatable customer experience
Efficiently coordinate calendars for our Serviceteam including organising appointments and trades
Issuing and maintaining reports, ordering materials and processing paperwork
Building and maintain strong relationships with internal and external stakeholders
Adhoc administrative tasks completed with efficiency and excellent attention to detail

About you
You will share a passion for our purpose and be aligned to our core values. In addition, you will demonstrate:

A focus on providing exceptional customer experiences
Effective communication and administrative skills
Outstanding organisational, and planning skills whilst working with competing priorities
Intermediate knowledge and use of Microsoft Office Suite (Outlook, Word, PowerPoint, Excel)
A flexible approach and attitude towards your work due to changing priorities

We are keen to improve female (and other marginalised groups) representation in our workplaces. If this role appeals to you but you don’t feel you tick every box, we encourage you to still apply. We’d love to have a chat with you about your career goals.

Interested?
The appointment of successful applicants will be subject to satisfactory employment screening and depending on the inherent requirements of the role, may involve the completion of a National Police Check and pre-employment medical.

Apply today!
If you are determined to make a difference and want to join an innovative and inclusive organisation committed to building better futures, click on the APPLY button. To find out more about NEX Building Group go to NEX Building Group Wilson Homes or follow us on LinkedIn

Our Talent Acquisition Team and Hiring Leaders kindly request no unsolicited resumes or approaches from Recruitment Agencies. NEX Building Group and its brands are not responsible for any fees related to unsolicited resumes.

Apply Now

Refine Your Search

builders warranty jobs

Service and Warranty Coordinator

Lawyer - Builders Warranty

Warranty Services Officer

Client Executive

Condition Monitoring Advisors

Handover Supervisor

NSW Commercial Pool In-field Support Technician

Caroma Account Manager / Sales Representative – Merchants/Plumbers

Customer Service Representative - Brisbane

Product Support Operations Representative

Founding Online Sales Consultant

Paralegal - Motor Property Damage

Customer Service Representative

AutoTech Sales Consultant

Brighton Cares Supervisor

Finance Broker / Manager – Customer Loans

Defects Manager

Part-time Customer Service Specialist

Aftercare Sales Consultant - Remote

Building Consultant

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