In-Demand (5+ years experience) Jobs in Wollongong Nsw

Customer Service Representative (Inbound Contact Centre)
My NRMA —Wollongong NSW
- Weekend availability
- Hybrid work
- Customer service
- Communication skills
- Annual leave
Quick Apply
Event Operations - Operations Casual Staff
Venues NSW —Wollongong NSW
Quick Apply
Entry Level Solar Sales Representative
Smart Energy Group —Wollongong NSW
- Monday to Friday
- Sales
- No experience needed
Quick Apply
Sports Development Officer - Brazilian Jiu-Jitsu
Legacy BJJ Corrimal —Corrimal NSW
- $79,000 - $90,000 a year
- Full-time
- CPR Certification
- Management
- Master's degree
Quick Apply
14d
Junior to Intermediate Accountant
Kelly+Partners Accountants —Wollongong NSW
- Full-time
- Master's degree
- Bachelor's degree
- QuickBooks
Delivery Driver - North Wollongong
Reece Group —Wollongong NSW
- Weekend availability
- Customer service
- Plumbing
- Retail sales
- Annual leave
- Parental leave
11d
Dental Assistant & Receptionist - Wollongong
Teachers Health —Wollongong NSW
- Part-time
- Patient care
- Organisational skills
- Communication skills
4d
Service Systems & Innovation Officer
University of Wollongong —Wollongong NSW
- $85,682 - $96,898 a year
- Full-time
- CRM software
- Microsoft Excel
- Analysis skills
10d
Personal Trainer Opportunity - Austinmer - Leads and No Rent
Jamie Fitness —Austinmer NSW
- From $40.16 an hour
- Urgently hiring
- Sales
- First Aid Certification
- In-person
- Gym membership
Quick Apply
Structural Engineer (5+ Years Experience)
Soto Group Pty LImited —Wollongong NSW
- $85,000 - $90,000 a year
- Full-time
- AutoCAD
- Office
- Bachelor's degree
Quick Apply
Corrimal PT Position - Salary Plus Leads Plus No Rent
Jamie Fitness —Corrimal NSW
- $40.17 - $55.00 an hour
- Urgently hiring
- Sales
- First Aid Certification
- In-person
- Gym membership
Quick Apply
8d
Service Advisor
Harmony New Energy Auto Pro Servicing Pty Ltd —Wollongong NSW
- Full-time
- Customer service
- Analysis skills
- Education
Quick Apply
Personal Trainer - No Rent, Leads Provided - Austinmer
Jamie Fitness —Austinmer NSW
- From $40.16 an hour
- Urgently hiring
- Sales
- First Aid Certification
- In-person
- Gym membership
Quick Apply
Hospitality Manager - Unanderra
Catholic Healthcare —Unanderra NSW
- Up to $130,000 a year
- Full-time
- Microsoft Office
- Leadership
- Health insurance
Quick Apply
Shellharbour - Cinema General Manager
EVT Group —Shellharbour NSW
- Full-time
- Sales
- Planograms
- First Aid Certification
Baker
Coles Supermarkets —Figtree NSW
- Full-time
- Bakery
- Parental leave
Thirroul Personal Trainer - Leads Provided, No Rent Model
Jamie Fitness —Thirroul NSW
- From $40.16 an hour
- Urgently hiring
- Sales
- First Aid Certification
- In-person
- Gym membership
Quick Apply
Diploma Qualified Educators – Permanent Part-Time Opportunities
Holding Hands Early Learning —Balgownie NSW
- $30 - $36 an hour
- Urgently hiring
- Working with children
- First Aid Certification
- In-person
Quick Apply
Cook
NPLP ASSOCIATE PTY LTD —Wollongong NSW
- $51,502.22 - $79,687.07 a year
- Full-time
- CPR Certification
- First Aid Certification
- In-person
Quick Apply
4d
Cleaning and Trolley Collection
Coles Supermarkets —Helensburgh NSW
- Part-time
- No experience needed
- Outdoor work
- Employee assistance program
- Gym membership
4d

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(5+ years experience) jobs near wollongong nsw

Customer Service Representative (Inbound Contact Centre)

My NRMA -
Wollongong NSW

Quick Apply

Job Details

Full-time

Benefits

Annual leave

Qualifications

Customer service
Communication skills

Full Job Description

Company Description

We're one of Australia's most trusted brands and proudly member owned, with our people and community at the heart of everything we do. From our legendary Roadside assistance to electric vehicle charging networks, the NRMA Group also owns and operates NRMA Parks and Resorts, SIXT car rental, My Fast Ferry & Fantasea Cruising.

That's why a career with us means creating the future you want, while helping the NRMA Group to keep moving Australia forward. Together, we can make a difference.

Job Description

Start date 24th August 2026 | Full-time Permanent role, Shift work: 5am-midnight Monday to Sunday | Hybrid (Gosford or Sydney Olympic Park and Working from Home)

As an Inbound Customer Service Representative, you’ll be the first point of contact for roadside assistance calls - helping people feel safe, supported, and back on the road quickly. Become the reassuring voice our members rely on. Build meaningful skills, grow your career, and make a real impact every day!

Qualifications

The important details!

Start Date: 24th August 2026
Hours: Full time Permanent position (35 hours per week)
Roster: Full commitment to a 3-week rotational roster between the hours of 5am midday-12am midnight, Monday to Sunday (including public holidays). Please note the rosters and/or hours are not negotiable.
Hybrid working: Working from home with collaboration & engagement days each month within our offices at either Sydney Olympic Park or Gosford. Training will be hybrid for 5 weeks with one day at the Sydney Olympic Park office and the rest from home. Must live within 100km from Sydney Olympic Park or central Gosford to fulfil these regular requirements (no further than Newcastle or Wollongong).
Holiday/Leave Requests: Please note unfortunately we are unlikely able to support any leave requests between mid-November until end of Feb 2027, due to peak period.

What You’ll Do

Customer Empathy: Handle inbound roadside assistance calls calmly, professionally, and accurately.
Clear Communication: Reassure members and provide concise guidance in line with quality standards.
Data Integrity: Maintain accurate records and handle member information confidentially.
Critical Thinking: Assess member needs and coordinate the appropriate service efficiently.
Collaboration: Work with internal teams to deliver timely outcomes.
Systems Proficiency: Navigate multiple systems while following processes and procedures.
Problem Solving: Use sound judgement under pressure to deliver positive member experiences.

What You’ll Bring

Customer Service Experience and Passion: Proven experience working in customer service and a passion to help people. Previous contact centre experience is welcomed but not essential – we will provide you training!
Resilience & Composure: Perform effectively in fast‑paced, high‑volume environments while remaining calm under pressure.
Emotional Resilience: Maintain focus through challenges, quickly recovering with a positive, can‑do attitude.
Adaptability: Embrace change and confidently adopt new systems, processes, and responsibilities.
Empathy & Member Focus: Deliver empathetic, solutions‑driven support so every member feels heard and supported.
Communication & Professionalism: Apply strong listening and communication skills with discretion and professionalism.
Technical Confidence & Accuracy: Navigate multiple systems efficiently with strong attention to detail.
Self‑Motivation: Work independently and proactively within a remote team environment.
Team Connection: Value teamwork and actively build strong relationships both virtually and in person.

Why You’ll Love This Role

Great pay + shift loadings for early, late, weekend and public holiday shifts
5 weeks annual leave + a “Me Day” after your first year of service
Eligibility for KPI bonuses (after passing training and eligible 1st full quarter after passing induction training)
Huge discounts on travel, holidays, groceries, movies, fitness, insurance & more
Career pathways across NRMA - many leaders started here
Hybrid working: Working from home with collaboration & engagement days each month within our offices at either Olympic Park or Gosford

Ready to Keep Australia Moving?

Apply today! You’ll complete a few screening questions and an online assessment as the first step. If your application is shortlisted further to this, you will receive access to a link to a recorded information session and further interview processes.

If you require any adjustments during the recruitment process, please contact our Talent Acquisition Specialist as part of the information session.

All successful applicants will be subject to full ongoing Australian work rights and required to complete satisfactory pre-employment checks.

We’re for inclusion, diversity and representing the members, guests, customers and communities we serve. That’s why we welcome applications from First Nations Australians, people with disability, those from diverse cultural backgrounds, people of all genders, members of the LGBTQI+ community, and anyone else who wants to be a part of our team.

Quick Apply

Refine Your Search

(5+ years experience) jobs in wollongong nsw

Customer Service Representative (Inbound Contact Centre)

Event Operations - Operations Casual Staff

Entry Level Solar Sales Representative

Sports Development Officer - Brazilian Jiu-Jitsu

Junior to Intermediate Accountant

Delivery Driver - North Wollongong

Dental Assistant & Receptionist - Wollongong

Service Systems & Innovation Officer

Personal Trainer Opportunity - Austinmer - Leads and No Rent

Structural Engineer (5+ Years Experience)

Corrimal PT Position - Salary Plus Leads Plus No Rent

Service Advisor

Personal Trainer - No Rent, Leads Provided - Austinmer

Hospitality Manager - Unanderra

Shellharbour - Cinema General Manager

Baker

Thirroul Personal Trainer - Leads Provided, No Rent Model

Diploma Qualified Educators – Permanent Part-Time Opportunities

Cook

Cleaning and Trolley Collection

I want to receive the latest job alert for (5+ years experience) in wollongong nsw

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