In-Demand customer care coordinator Jobs in western australia

Coordinator, Clinical Operations
Cogstate —Perth WA
- $90,000 - $100,000 a year
- Remote
- English
- Microsoft Office
- Administrative experience
- Work from home
Quick Apply
8d
Regional Support Coordinator
MyIntegra —Rockingham WA
- Full-time
- Communication skills
- Time management
- Parental leave
- Employee assistance program
Quick Apply
Customer Support Coordinator - Bunbury Gardens Care Community
Opal HealthCare —Bunbury WA
- Leadership
- Communication skills
- Parental leave
- Referral program
9d
Client Care Coordinator
Invocare —Bayswater WA
- Full-time
- Microsoft Excel
- Customer service
- Administrative experience
Clerical Officer
WA Country Health Service —Western Australia
- $74,031 - $81,776 a year
- Full-time
2d
Reservations Coordinator: Discovery Resorts - Triple J Tours
Discovery Resorts —Kununurra WA
- Sales
- Customer service
- Communication skills
- Employee assistance program
Quick Apply
1d
Customer Care Coordinator-Midland
WSA APAC —Midland WA
- Monday to Friday
- Customer service
- Administrative experience
- Clinic
- Parental leave
- Employee assistance program
Quick Apply
Customer Care Coordinator- North Perth
WSA APAC —North Perth WA
- Monday to Friday
- Customer service
- Administrative experience
- Clinic
- Parental leave
- Employee assistance program
Quick Apply
Administration Support Officer - Halls Creek
Job Pathways —Halls Creek WA
- $72,044.96 - $72,044.97 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Office
Quick Apply
Front Office Co-ordinator
Dental Solutions Kalgoorlie —Kalgoorlie WA
- $29 - $31 an hour
- Part-time
- Management
- Customer service
- No experience needed
Quick Apply
9d
Manager (PRIS)
Department of Communities —Fremantle WA
- $139,860 - $149,485 a year
- Full-time
7d
Client Services Coordinator
Dovida —Osborne Park WA
- Full-time
- Customer service
- Microsoft Office
- Organisational skills
Quick Apply
5d
Contract Operations Coordinator
Epiroc Australia Pty Ltd —Perth WA
- Contract
- Salesforce
- ERP systems
8d
Supply Base Coordinator - Materials
Qube —Western Australia
- Full-time
- Forklift
- Microsoft Office
- Parental leave
- Employee assistance program
1d
Facilities Coordinator
Cushman & Wakefield —Perth WA
- Full-time
- Microsoft Word
- Microsoft Excel
- Customer service
Quick Apply
Team Leader Accounts Receivable
PathWest Laboratory Medicine WA —Nedlands WA
- $98,183 - $105,699 a year
- Full-time
- Laboratory
- Recruiting
- Gym membership
3h
Front Office Reception/ Patient Sales...
Dental Boutique —Perth WA
- Full-time
- Hospitality
- Customer service
Quick Apply
9d
2026_Business Concierge Officer - Fixed Term
Shire of Carnarvon —Carnarvon WA
- Customer service
- Administrative experience
- Communication skills
Quick Apply
Service Coordinator - HVAC | Balcatta, Perth
Katz Recruitment —Perth WA
- Full-time
- Customer service
- Administrative experience
- Communication skills
Quick Apply
Office Admin Coordinator
PLS —Perth WA
- Full-time
- Customer service
- Administrative experience
- Communication skills
- Work from home
- Parental leave
7d

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Coordinator, Clinical Operations

Cogstate -
Perth WA

Quick Apply

Job Details

$90,000 - $100,000 a year
8 days ago

Benefits

Work from home

Qualifications

English
Japanese
Microsoft Office
Administrative experience
Bachelor's degree
LMS

Full Job Description

At Cogstate, we're advancing the science of brain health - making it faster, easier, and more accurate to assess cognition across clinical trials, healthcare settings, and everyday life.

Our digital cognitive assessments are trusted by researchers, clinicians, and pharmaceutical partners around the world, helping to drive breakthroughs in neuroscience and improve outcomes for people living with neurological conditions. Founded on decades of cognitive science and backed by rigorous validation, Cogstate's assessments are used in more than 150 countries and over 2,000 clinical trials.

Our global team of experts - spanning psychology, data science, operations, and technology - works together to solve complex challenges in brain health assessment, always with a patient-first mindset. Whether we're supporting a multinational Alzheimer's trial or developing tools to bring cognitive testing into routine care, our work is meaningful, collaborative, and constantly evolving.

At Cogstate, we're not just imagining the future of brain health - we're building it.

That's why we're seeking Clinical Operations Coordinator, accountable for supporting the operational delivery of a variety of contracted services in a Clinical Trial. These services include Rater Training and Monitoring activities (training deployment, management, and in-study reporting/calibration), Clinician Network Management (ensuring quality and consistency across global clinical interviews), Data Management (opening and resolving data queries), and Scale Management (binder creation, translations, logistics & shipping).

The daily workload for the above functional areas will fluctuate throughout the life cycle of a Clinical Trial. The Clinical Operations Coordinator will be cross trained to support multiple functional areas, flexibly jumping in to assist study teams according to their changing bandwidth needs.

This role will require extensive written interactions with clinicians/raters/CRA's, documentation and reporting on the progress of service delivery, and customer service support over phone and email. Ideal candidates are eager to learn multiple facets of Clinical Trials delivery and enjoy working in dynamic environments where their day-to-day responsibilities will evolve over time.

Key Responsibilities

Work with study teams across a variety of functional areas to ease bandwidth strain on Coordinator responsibilities detailed below.
Processing clinician/rater forms and documenting data via status trackers and ePortal/LMS training systems.
Review and process submitted clinician/rater surveys and deploy applicable LMS training modules.
Schedule 1:1 training video conferences between site raters and Cogstate Rater Services staff
Hardware shipment scheduling and documentation management.
Documenting real time updates to applicable status trackers, coordinating high volume email correspondence, communicating status updates to clinicians/raters, electronic records filing.
Point of contact for clinician/rater support questions.
Direct communication with site coordinators at clinical settings, activity and communication tracking and general support throughout study.
Interact with CRAs for site monitoring activities.
Provide customer service and translations from English to Japanese and vice versa when needed.

Requirements

Bachelor's degree or 1+ years of related experience.
Previous project management or administrative support experience preferable
Located in Western Australia or able to work Western Australia hours
Fluency in English and Japanese
Microsoft Office proficiency.

What's In It For You

Remote Work Practices: Cogstate is a virtual first company. Cogstate employees can work from anywhere where Cogstate is registered to business within the United States, Australia, or the United Kingdom!
Competitive Salary: We offer competitive base salaries plus additional earning opportunities based on the
position.
Learning & Development Opportunities: Cogstate offers a variety of learning and development opportunities from internal and external sources focused on leadership, and professional & personal development.

Our Culture
We bring our whole selves to work every day. We're courageous and we deliver together. We're passionate individuals who enjoy working together. We're brave enough and care enough to have the right conversations to get the best outcome and are famous for our can-do attitude. We see challenges as opportunities and move with pace to achieve our goals.

If you're ready to help us in our journey to optimize the measurement of brain health around the world, please apply now!

Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the way things are normally done which will ensure an equal employment opportunity without imposing undue hardship on the company. If you need assistance in applying please email [email protected].

Privacy Notice for Job Applicants

Cogstate is committed to protecting your personal data. We collect and process your information for recruitment purposes in compliance with applicable laws, including the Australian Privacy Principles (APPs), the UK General Data Protection Regulation (UK GDPR), California Consumer Privacy Act (CCPA), Virginia Consumer Data Protection Act (VCDPA), Colorado Privacy Act (CPA), and similar laws in other jurisdictions.

For more information on how we collect, use, and protect your data, and your rights under these laws, you can find Cogstate's privacy policy by clicking here.

Quick Apply

Refine Your Search

customer care coordinator jobs in western australia

Coordinator, Clinical Operations

Regional Support Coordinator

Customer Support Coordinator - Bunbury Gardens Care Community

Client Care Coordinator

Clerical Officer

Reservations Coordinator: Discovery Resorts - Triple J Tours

Customer Care Coordinator-Midland

Customer Care Coordinator- North Perth

Administration Support Officer - Halls Creek

Front Office Co-ordinator

Manager (PRIS)

Client Services Coordinator

Contract Operations Coordinator

Supply Base Coordinator - Materials

Facilities Coordinator

Team Leader Accounts Receivable

Front Office Reception/ Patient Sales...

2026_Business Concierge Officer - Fixed Term

Service Coordinator - HVAC | Balcatta, Perth

Office Admin Coordinator

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