In-Demand Client experience manager Jobs in Western Australia

Charter Operations and Client Experience Officer
Shoal Air Pty Ltd —Kununurra WA
- $74,000 - $80,000 a year
- Full-time
- Hospitality
- Microsoft Office
- Organisational skills
Quick Apply
Site Administration Manager
3PC —Beckenham WA
- $85,000 - $90,000 a year
- Full-time
- Microsoft Excel
- Management
- Forklift
Quick Apply
Administrator/PA
Allsheds SouthWest T/A Sheds Unlimited SW —Bunbury WA
- $60,000 - $80,000 a year
- Part-time
- Microsoft Excel
- Administrative experience
- Supervising experience
Quick Apply
9d
Housing Manager
Aboriginal Community Housing Limited —Kununurra WA
- From $119,000 a year
- Full-time
- Hybrid work
- Communication skills
Quick Apply
6d
Hotel Manager
Gallery Hotel Pty Ltd —Bibra Lake WA
- $79,000 - $89,000 a year
- Full-time
- Management
- Analysis skills
- Front desk
- Employee discount
Quick Apply
Foreperson -Senior team leader
FORGE ON PARK —Coolup WA
- $100,000 a year
- Weekend availability
- Maintenance
- In-person
- Communication skills
- Annual leave
Quick Apply
11d
Business Development Manager — Data & AI
GeoComputing Group —Perth WA
- $130,000 - $230,000 a year
- Full-time
- Hybrid work
- Business development
- AI
- Negotiation
Quick Apply
Senior Project Managers / Project Managers
Austral Construction —Karratha WA
- $200,000 - $220,000 a year
- Full-time
- Hybrid work
- Construction
- Communication skills
- Work from home
- Referral program
Quick Apply
Function Managers and Supervisor
Heyder & Shears Catering —Perth WA
- $33 - $60 an hour
- Part-time
- Hospitality
- Management
- Customer service
Quick Apply
9d
Client Manager
Aon Corporation —Perth WA
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Project Administrator (Scheduler)
Perina Group —Osborne Park WA
- $70,000 - $90,000 a year
- Full-time
- Management
- Microsoft Office
- Administrative experience
- Travel reimbursement
- Employee discount
Quick Apply
Branch Manager
Certex Lifting —Wangara WA
- Full-time
- Sales
- ERP systems
- SharePoint
Client Manager
Monadelphous —Perth WA
- Full-time
- Budgeting
- Leadership
- Communication skills
Team Leader
Probe CX —Joondalup WA
- Full-time
- Leadership
- Communication skills
- Negotiation
12d
Regional Support Coordinator
MyIntegra —Rockingham WA
- Full-time
- Communication skills
- Time management
- Parental leave
- Employee assistance program
Quick Apply
Village Manager - Onslow
Discovery Workstay —Onslow WA
- Full-time
- Budgeting
- Leadership
- Employee assistance program
Quick Apply
Project Partner Operations Lead
EER Poland —Lake Argyle WA
- Remote
- Engineering
- English
- Analysis skills
Quick Apply
Events Supervisor
Compass Group Australia —Perth WA
- $31.31 an hour
- Food service
- Communication skills
- Parental leave
Sales & Marketing Manager (Business Development)
Concrete Society —Welshpool WA
- $76,515 - $100,000 a year
- Full-time
- CRM software
- Management
- Sales
Quick Apply
Learning and Development Administrator
Primero Group —Western Australia
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Parental leave

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client experience manager jobs near western australia

Charter Operations and Client Experience Officer

Shoal Air Pty Ltd
Kununurra WA

Quick Apply

Job Details

Full-time
$74,000 - $80,000 a year

Qualifications

Hospitality
Microsoft Office
Organisational skills
Communication skills

Full Job Description

About Shoal Air

Shoal Air is a small, locally owned and operated aviation company that has proudly serviced the Kimberley region for over 25 years.

Operating across some of the region’s most remote and spectacular destinations, we provide a diverse range of services using fixed-wing aircraft, including scenic flights and tours, private and corporate charters, remote freight transportation, passenger movements and essential community support services.

At Shoal Air, we believe the experience extends far beyond the flight itself. From the first enquiry through to the moment our guests return home and beyond, we pride ourselves on delivering personalised service, local knowledge and genuine Kimberley hospitality that creates memorable experiences for every passenger and client.

About the Role

Shoal Air is seeking a highly organised and motivated individual to join our Kununurra office as a Charter Operations & Client Experience Officer, supporting the day-to-day coordination of charter and tour operations.

You’ll be part of a small and supportive team, acting as one of the first points of contact for guests, passengers and clients. Assisting with enquiries, bookings and travel coordination to ensure a smooth and positive experience at every stage of their journey.

This is a varied and rewarding role, from coordinating charter and scenic flight bookings to assisting with passenger movements, travel arrangements and day-to-day flight logistics, you’ll play an important role in helping our operations run smoothly while delivering a high level of customer service.

Working closely with the Charter Manager, Head of Flying Operations, flight crew and broader operational team, you will support the safe and efficient delivery of charter and tourism services across the Kimberley.

We are looking for someone seeking a long-term opportunity who is excited to become a valued part of a small regional team and contribute to the positive experience Shoal Air is known for.

Key Responsibilities

Coordinate charters, scenic flights and tour bookings, ensuring passenger and booking information is accurately maintained
Respond to enquiries via phone, email and face-to-face interactions, providing friendly and professional customer service
Act as one of the first points of contact during check-in, assisting with baggage acceptance, refreshments and helping ensure passenger comfort and a welcoming experience
Liaise with guests, charter clients, tourism partners and service providers regarding bookings, travel arrangements and schedule updates
Assist with passenger movements, departures and arrivals, including freight and baggage acceptance
Support daily charter operations, flight logistics, scheduling and operational administration activities
Process payments, quotations, reservations and booking amendments
Maintain an understanding of Shoal Air tours, charter services and aircraft capabilities to confidently assist guests and clients with suitable travel options
Coordinate tour and travel arrangements, assisting with special requirements and helping tailor flight and tour experiences to meet individual needs and expectations
Support general office administration, including banking, ordering, correspondence and office organisation
Work closely with the Charter Manager, Head of Flying Operations, flight crew and broader team to support smooth daily operations and undertake other reasonable duties as required

About You

You enjoy working with people, are highly organised, and take pride in delivering a positive customer experience.

Ideally, you will have:

Minimum 1 year of experience in a similar role
Previous experience within the aviation and/or tourism industry will be highly regarded
Strong written and verbal communication skills, with confidence interacting professionally with guests, clients and industry partners
Excellent organisational skills, strong attention to detail and the ability to manage multiple priorities at once
A high level of computer literacy, including confidence using Microsoft Office and booking or reservation systems
The ability to work both independently and as part of a small team
A proactive attitude, willingness to learn and the ability to adapt in a varied role
A friendly, approachable nature and genuine passion for providing positive customer experiences

What We Offer

Full-time position with salary ranging from $74,000 – $80,000
The opportunity to work in a rewarding role within a small, supportive team environment
Ongoing learning and development opportunities within a dynamic aviation and tourism environment
Opportunities to experience Shoal Air flights and tours during quieter periods and the off-season
A unique opportunity to live and work in the beautiful Kimberley region

To Apply

Please submit your resume and a short cover letter outlining your suitability for the role.

Pay: $74,000.00 – $80,000.00 per year

Work Location: In person

Quick Apply

Refine Your Search

client experience manager jobs in western australia

Charter Operations and Client Experience Officer

Site Administration Manager

Administrator/PA

Housing Manager

Hotel Manager

Foreperson -Senior team leader

Business Development Manager — Data & AI

Senior Project Managers / Project Managers

Function Managers and Supervisor

Client Manager

Project Administrator (Scheduler)

Branch Manager

Client Manager

Team Leader

Regional Support Coordinator

Village Manager - Onslow

Project Partner Operations Lead

Events Supervisor

Sales & Marketing Manager (Business Development)

Learning and Development Administrator

I want to receive the latest job alert for client experience manager in western australia

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