In-Demand Call center representative Jobs in Western Australia

Customer Service Representative
PFD Food Services —Perth WA
- Full-time
- Customer service
- Organisational skills
- Negotiation
- Health insurance
- Gym membership
Customer Service Representative
DARYNS GARDEN SOLUTIONS —Bayswater WA
- $33 - $35 an hour
- Sales
- Customer service
- Administrative experience
Quick Apply
8d
Reddy Express Dampier - Customer Service Rep
OTR Group —Dampier WA
- Weekend availability
Reddy Express Collie - Customer Service Representative
OTR Group —Collie WA
- Part-time
5d
Ocean Freight Customer Service Representative
Toll Group —Perth WA
- Full-time
- Management
- Customer service
- Microsoft Office
Reddy Express Tom Price - Customer Service Representative
OTR Group —Tom Price WA
- Weekend availability
1d
Reddy Express Tarcoola - Customer Service Representative
OTR Group —Mahomets Flats WA
- Weekend availability
2d
Reddy Express Dampier - Customer Service Rep
OTR —Dampier WA
- Weekend availability
- Customer service
Reddy Express Halls Head - Customer Service Representative
OTR Group —Halls Head WA
- Part-time
1d
Reddy Express Wonthella - Customer Service Representative
OTR Group —Wonthella WA
- Weekend availability
1d
Reddy Express Collie - Customer Service Representative
OTR —Collie WA
- Weekend availability
- Customer service
5d
Reddy Express Tom Price - Customer Service Representative
OTR —Tom Price WA
- Weekend availability
- Customer service
1d
Reddy Express Tarcoola - Customer Service Representative
OTR —Mahomets Flats WA
- Weekend availability
- Customer service
2d
Reddy Express Wonthella - Customer Service Representative
OTR —Wonthella WA
- Weekend availability
- Customer service
1d
Reddy Express Halls Head - Customer Service Representative
OTR —Halls Head WA
- Weekend availability
- Customer service
1d
Customer Care Representative
Victaulic —Perth WA
- Overtime
- Microsoft Word
- Microsoft Excel
- Customer service
8d

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Administration Assistant (Casual)
Aspire Management —Perth WA
This role offers flexible hours, with the majority of work completed remotely from home. In addition to general administration, you'll occasionally assist with…
From $34 an hour
Quick Apply
8d
EXPRESSION OF INTEREST - CUSTOMER SERVICE OFFICER - INBOUND WA
Winc —Perth Airport WA
Previous customer service experience (contact centre, retail, hospitality — if you can connect with people and solve problems, we want to hear from you).

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Customer Service Representative

PFD Food Services -
Perth WA

Apply Now

Job Details

Full-time

Benefits

Health insurance
Gym membership

Qualifications

Customer service
Organisational skills
Negotiation
Time management

Full Job Description

Play a key role in supporting the Australian economy.
Discounted food, travel, entertainment, gym membership, staff parking and, + more.
Full Time Position available

Company

For 81 years, we've achieved success through our ability to innovate, placing a clear emphasis on how we best serve our customers’ needs. As demand continues to grow, we have expanded rapidly, now delivering a superior range of dry goods, frozen and chilled products, fresh seafood and meat, confectionery, paper products, and cleaning solutions.

In recent years, we’ve seen significant growth and invested in our systems and processes, building a close partnership with Woolworths Group that has continued to deliver high-quality service for our customers and suppliers.

In 2024, Woolworths moved to a 100% interest in the PFD business, bringing PFD exciting opportunities as a strategic part of the Group. Sharing expertise across both teams will ensure our continued success and drive further growth and unlock our collective potential.

About this Position

We’re looking for an energetic and customer-focused individual to join our Perth team as a Customer Service Representative. In this frontline role, you’ll be the first point of contact for our valued customers placing orders, handling enquiries, and resolving issues with professionalism and care. If you thrive in a fast-paced environment, love building relationships, and enjoy finding solutions, we’d love to hear from you

Key Responsibilities
- Receive and manage a high volume of inbound customer calls.
- Accurately process orders received via phone, email, fax, and online channels.
- Make outbound calls to follow up with customers, confirm orders, and share product updates.
- Communicate with customers about stock availability and suggest suitable alternatives.
- Handle and record customer complaints, ensuring follow-up and resolution in line with procedures.
- Promote PFD’s extensive product range during customer interactions.
- Create and update customer records and assist in setting up new accounts.
- Generate custom pantry/order sheets using customer order history.
- Support other departments with administrative or operational tasks as required.
- Adhere to all workplace health, safety, food safety, and compliance policies, and actively contribute to a positive safety culture.
What We’re Looking For

To thrive in this role, you will bring:
- A professional phone manner and a strong ability to build lasting customer relationships.
- Exceptional time management and organisational skills.
- A problem-solving mindset with attention to detail.
- Confidence in selling and negotiating with customers.
- A clear understanding of the full service cycle from order to delivery.
- A team-first attitude with flexibility to assist where needed.
What PFD is Offering the Successful Candidate

We are offering competitive remuneration, superannuation and other staff benefits (such as discounts on staff purchases, discounted accommodation, health insurance and banking).

Culture & Values

Customer Focus

Know your external and internal customers. Gain and preserve their confidence because we can only be successful if our customers are successful.

Respect

Treat people at work and in the community as they would like to be treated. Act safely, responsibly, and ethically.

Passion

Share the passion of making us a successful and dynamic company. Let’s celebrate successes.

Simplicity

Let’s minimise the complications of doing business so customer services are on time, accurate and reliable. Share ideas to improve our company.

Leadership
All of us can be leaders in our day to day working lives. Bring out the best in yourself and the people around you. Do what you say you are going to do.

How to Apply

This is a fantastic opportunity to join a well-established business where your customer service skills can shine. If you’re proactive, dependable, and ready to be part of a supportive team, apply now and help us deliver quality service to our customers every day. Click the apply button and submit your updated resume and a cover letter.

Applications close 30 July 2026. Early applications are encouraged, as hiring managers may begin shortlisting candidates before the closing date. Only shortlisted candidates will be contacted. All applications will be treated confidentially.

As part of our recruitment process, do you consent to undergoing employment checks? These may include a medical assessment (which may involve drug and alcohol testing), a National Police History Check, a Working With Children/Vulnerable Groups Check, and a Licence Validation/Demerit Point Check.

Please note: We do not accept unsolicited CVs from recruitment agencies or third parties. Any CVs sent directly to Line Managers will not be considered, and we will not be responsible for any associated fees or costs.

PFD Food Services is committed to being an Equal Employment Opportunity employer.

Apply Now

Refine Your Search

call center representative jobs in western australia

Customer Service Representative

Customer Service Representative

Reddy Express Dampier - Customer Service Rep

Reddy Express Collie - Customer Service Representative

Ocean Freight Customer Service Representative

Reddy Express Tom Price - Customer Service Representative

Reddy Express Tarcoola - Customer Service Representative

Reddy Express Dampier - Customer Service Rep

Reddy Express Halls Head - Customer Service Representative

Reddy Express Wonthella - Customer Service Representative

Reddy Express Collie - Customer Service Representative

Reddy Express Tom Price - Customer Service Representative

Reddy Express Tarcoola - Customer Service Representative

Reddy Express Wonthella - Customer Service Representative

Reddy Express Halls Head - Customer Service Representative

Customer Care Representative

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