In-Demand client services Jobs in warragul, vic

Customer Service Team Lead - Allied Health Practice
Strong Minds Psychology —Warragul VIC
- $61,818.98 - $80,000.00 a year
- Full-time
- Customer service
- Microsoft Office
- Administrative experience
Quick Apply
Quality & Compliance Officer
Disability Connect Victoria —Warragul VIC
- $41 - $46 an hour
- Temporary
- Organisational skills
Quick Apply
Therapy Office Administrator
Scope (Aust) —Warragul VIC
- Full-time
- Customer service
- Administrative experience
- Time management
Aged Care Support Worker (In Home) - Jindivick
Comm Care —Jindivick VIC
- $38.91 - $43.24 an hour
- First Aid Certification
- In-person
- Communication skills
- Professional development assistance
Quick Apply
7d
Disability Support Worker
Scope (Aust) —Warragul VIC
- $15,900 a year
- Part-time
- First Aid Certification
- Annual leave
- Employee assistance program
Finance & Payroll Assistant
Disability Connect Victoria —Warragul VIC
- $35 - $38 an hour
- Full-time
- Microsoft Excel
- Salesforce
- Finance
Quick Apply
8d
Pest Control Technician – Join a High-Performing Team
Gippsland Pest Management —Warragul VIC
- $50,000 - $80,000 a year
- Full-time
Quick Apply
Aged Cared / Disability Support worker
Care Tribe Services Pty Ltd —Warragul VIC
- From $39.55 an hour
- Monday to Friday
- CPR Certification
- First Aid Certification
- In-person
Quick Apply
14h
Finance Manager
Disability Connect Victoria —Warragul VIC
- $56 - $60 an hour
- Full-time
- Microsoft Excel
- Management
- Salesforce
Quick Apply
8d
Disability Support Worker (Casual, Female)- Longwarry
HOME CARE EXPERTS —Longwarry VIC
- $36 - $42 an hour
- CPR Certification
- First Aid Certification
- In-person
Quick Apply
14d
Occupational Therapy Graduate Positions
Scope (Aust) —Warragul VIC
- $6,000 - $79,500 a year
- Full-time
- Microsoft Word
Speech Pathology Graduate Positions
Scope (Aust) —Warragul VIC
- $6,000 - $79,500 a year
- Full-time
- Microsoft Word
Positive Behaviour Support Practitioner – Proficient (Team Leader)
Disability Connect Victoria —Warragul VIC
- Full-time
- Supervising experience
- No degree
Quick Apply
14d
Sales Consultant
Barry Plant —Drouin VIC
- $50,000 - $300,000 a year
- Full-time
- Customer service
- Computer skills
- Communication skills
Civil Construction Engineer
Spiire —Warragul VIC
- Full-time
- Administrative experience
- Construction
- Parental leave
Quick Apply
12d
Personal Care Assistant - PCA
Nurse Next Door Home Care Services —Drouin VIC
- Caregiving
- Care plans
Registered Nurse and Enrolled Nurse
Nurse Next Door Home Care Services —Drouin VIC
- CPR Certification
- Management
- First Aid Certification

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Customer Service Team Lead - Allied Health Practice

Strong Minds Psychology
Warragul VIC

Quick Apply

Job Details

Full-time
$61,818.98 - $80,000.00 a year

Qualifications

Customer service
Microsoft Office
Administrative experience
Driver Licence
Organisational skills
Leadership
Communication skills
Office experience

Full Job Description

Customer Service Team Lead

Apply Here - https://strongmindspsychology.teamtailor.com/jobs/7801827-customer-service-team-lead-allied-health-practice

Are you an experienced customer service professional who thrives in a fast-paced healthcare environment? We are seeking a proactive and organised Customer Service Team Lead to guide our team and support the day-to-day operations of our established allied health practice across two locations.

This role is ideal for someone who enjoys leading people, improving systems and processes, and delivering exceptional service to clients, families, and team members.

About the Role

Reporting to the CEO & COO, the Customer Service Team Lead is responsible for overseeing customer service operations, supporting clinic administration, and leading a high-performing Customer Service team. Working closely with the Leadership Team, you will help drive operational efficiency, team development, and a positive workplace culture.

Key Responsibilities

Lead, mentor, and support the Customer Service team.
Oversee daily clinic administration, bookings, and client communication.
Manage onboarding, wait lists, and client service processes.
Coordinate team workflows, priorities, and operational tasks.
Support team performance reviews, training, and development.
Monitor operational and customer service KPIs and reporting.
Coordinate finance administration, invoicing, and debtor management.
Maintain efficient systems, procedures, and office operations.
Contribute to workplace culture, team engagement, and continuous improvement initiatives.

About You

You are a confident and approachable leader with strong organisational skills and a genuine passion for customer service. You can manage competing priorities, communicate effectively with a range of stakeholders, and support teams to achieve positive outcomes.

Skills & Experience

Experience in healthcare industry office administration and customer service leadership.
Minimum 1-2 years of customer service leadership experience is required.
Previous leadership experience within an allied health, healthcare, or medical environment preferred.
Strong organisational, communication, and problem-solving skills.
Ability to manage multiple priorities in a busy environment.
High attention to detail and professionalism.
Strength in managing confidential data with accuracy and efficiency.
Proficiency in Microsoft Office like programs and ability to learn new systems quickly.
Excellent written and verbal communication skills.
Experience supporting team development and performance management.

What We Offer

A supportive and collaborative team environment.
Opportunity to contribute to meaningful work within the community.
Ongoing professional development and leadership support.
A dynamic role with variety and opportunities for growth.

If you are passionate about people, operations, and delivering excellent customer experiences, we would love to hear from you.

Location

Primary clinic location in Warragul, with 1-2 days per fortnight in the Yarra Junction clinic to connect with all team members.

For more information about our beautiful locations please click check out the below sites: https://www.visitgippsland.com.au/destinations/west-gippsland/warragul

https://www.visityarravalley.com.au/

Additional Details

Seeking a start date of mid to late June 2026 if possible. Alternative dates will be considered for the right candidate.

Full Position Description available upon request - contact [email protected]

Pay: $61,818.98 – $80,000.00 per year

Application Question(s):

Which of the following Microsoft Office products are you experienced with?
Do you have a current Australian driver's licence?
What's your expected annual base salary?
Do you have a current NDIS Worker Screening Check?

Experience:

Customer Services in Health Industry: 3 years (Required)
Leadership: 1 year (Required)

Work Authorisation:

Australia (Required)

Work Location: In person

Quick Apply

Refine Your Search

client services jobs in warragul, vic

Customer Service Team Lead - Allied Health Practice

Quality & Compliance Officer

Therapy Office Administrator

Aged Care Support Worker (In Home) - Jindivick

Disability Support Worker

Finance & Payroll Assistant

Pest Control Technician – Join a High-Performing Team

Aged Cared / Disability Support worker

Finance Manager

Disability Support Worker (Casual, Female)- Longwarry

Occupational Therapy Graduate Positions

Speech Pathology Graduate Positions

Positive Behaviour Support Practitioner – Proficient (Team Leader)

Sales Consultant

Civil Construction Engineer

Personal Care Assistant - PCA

Registered Nurse and Enrolled Nurse

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