In-Demand Program support manager Jobs in Victoria

Senior Customer Success Program Manager
Uber —Melbourne VIC
- Full-time
- Microsoft Excel
- Data analysis skills
- SQL
Qualified or Unqualified Personal Trainer - Expression of Interest
Goodlife Health Clubs —Ringwood VIC
- $70 - $95 an hour
- Full-time
- In-person
- Gym membership
Quick Apply
Organizational Change Manager
Infosys Singapore & Australia —Melbourne VIC
- Full-time
- Hybrid work
- Salesforce
- Bachelor's degree
- Psychology
Quick Apply
Biosecurity Officer
Department of Energy, Environment and Climate Action —Victoria
- Part-time
- Hybrid work
12d
Graduate | 2026 Workforce Management (Melbourne/Sydney/Brisbane/Canberra)
Deloitte —Melbourne VIC
- Urgently hiring
- Data analysis skills
- Business
- Parental leave
11d
Operations Support Coordinator
Europcar —Victoria
- Full-time
- Customer service
- Microsoft Office
- Communication skills
- Health insurance
- Parental leave
Operations Manager
Victorian Government —Melbourne VIC
- $142,790 - $191,084 a year
- Weekend availability
- Hybrid work
- Management
- Administrative experience
- Analysis skills
7d
Manager Support Services
St Vincent's Health Australia —Melbourne VIC
- $83,657 - $92,482 a year
- Full-time
- Hospitality
- Management
- Leadership
- Free parking
Area Manager
ALDI Stores —Derrimut VIC
- $154,500 - $205,800 a year
- Full-time
- Hybrid work
- Management
- Master's degree
- Bachelor's degree
- Health insurance
- Parental leave
Quick Apply
ePMO Manager
Victorian Government —Melbourne VIC
- $168,537 - $181,178 a year
- Full-time
- Agile
- Leadership
14d
Manager
Bupa —Melbourne VIC
- Full-time
- Management
- Microsoft Office
- No degree
Regional Operations Manager
Animal Emergency Australia —Melbourne VIC
- $180,000 - $210,000 a year
- Full-time
- Leadership
- Employee discount
Quick Apply
5d
Program Manager
Victorian Government —Melbourne VIC
- $142,790 - $191,084 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
11d
Parole and Specialist Case Manager - Ballarat
Victorian Government —Ballarat VIC
- $100,894 - $114,476 a year
- Full-time
- Management
- Writing skills
- Experience working with children
- Employee assistance program
11d
Title IT Support & Admin Officer
Grampians Health —Ballarat VIC
- $35.14 an hour
- Full-time
- Customer service
- Microsoft Office
- Administrative experience
11d
Quality Assurance Manager
Bulla Park —Diggers Rest VIC
- $80,000 - $85,000 a year
- Full-time
- Analysis skills
- Bachelor's degree
- Organisational skills
Quick Apply
12d
Test Manager
Victorian Government —Melbourne VIC
- $142,790 - $191,084 a year
- Full-time
- SQL
- Agile
1d
Territory Manager (VIC/TAS/SA)
Clinigen —Melbourne VIC
- Full-time
- Remote
- Sales
- Bachelor's degree
- Hospital experience
Quick Apply
General Manager
Bolton Clarke —Melbourne South Eastern Suburbs VIC
- Full-time
- Management
- Master's degree
- Administrative experience
- Health insurance
- Employee assistance program
Project Support Officer
Genus Infrastructure —Melbourne VIC
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Employee assistance program

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program support manager jobs near victoria

Senior Customer Success Program Manager

Uber -
Melbourne VIC

Apply Now

Job Details

Full-time

Qualifications

Microsoft Excel
Data analysis skills
SQL
Bachelor's degree

Full Job Description

About the role and team

Working as a Senior Customer Success Program Manager at Uber means owning the long tail of retail accounts through a highly structured, scalable operating model. This is not a traditional 1:1 account management role. Instead, you will be responsible for keeping a broad portfolio operationally healthy, identifying and resolving recurring issues, and actively creating growth opportunities without relying on dedicated account manager support.

This role sits at the intersection of customer success, program management, and commercial operations. It is a builder role as much as it is an execution role. You will not only run the portfolio, but also help shape how the function works: defining the operating cadence, identifying what needs to be standardised, and building the mechanisms that will allow the team to scale over time. Success in this role requires analytical rigor, strong execution, and the ability to coordinate across multiple teams without owning all the answers yourself.

The pace is fast and the environment is often ambiguous. This role is for someone who takes extreme ownership, can structure messy problems into clear workstreams, and is energised by building something new rather than operating within a fixed playbook.

What you'll do

Own a portfolio of long-tail retail accounts, ensuring they remain healthy, supported, and set up for growth through a scalable operating model.
Build and run the operating cadence for your portfolio, including account monitoring, issue management, risk identification, prioritisation, and follow-through.
Drive proactive growth motions across your portfolio, including demand generation, expansion opportunities, and structured outreach to unlock additional value for merchants.
Translate recurring operational issues into scalable processes, playbooks, and reporting so the function becomes more efficient over time.
Partner closely with Operations, Product, Support, Marketing, Ads, and other cross-functional teams to unblock issues and improve the merchant experience.
Use data and structured judgment to spot patterns, identify where intervention is needed, and make decisions about what should be handled through process, automation, or escalation.
Surface recurring merchant pain points and commercial gaps, and help shape the upstream fixes, tooling, and product improvements needed to support a scaled model.

Basic qualifications

6+ years of experience in customer success, account management, program management, operations, consulting, or a similarly cross-functional role.
Strong ability to structure ambiguous problems, drive execution, and manage multiple workstreams at once.
Proficiency in data analysis and using Excel to drive business judgment and decision-making.
Experience coordinating across stakeholders at different levels and functions.
Bachelor's degree or equivalent practical experience.
Experience creating detailed execution plans for large-scale projects.

Preferred qualifications

Proficiency in SQL to independently extract insights from large-scale datasets.
Demonstrated systems thinking with the ability to turn unstructured, ambiguous problems into focused execution plans.
Experience in the technology or food delivery industry managing high-pressure projects.

Ready to Ride?

This isn't the kind of place where you follow a playbook - it's where you help write one. If you're driven by impact, energized by challenge, and ready to shape how the world moves - we'd love to hear from you.

You may be eligible for bonuses, equity, and other compensation, as well as a range of benefits. Explore our benefits.

Offices remain key to collaboration and Uber's culture. Unless approved for full remote work, employees must spend at least 50% of their time in-office. Some roles, like those at greenlight hubs, require full-time in-office presence. Ask your Recruiter for details about this role's requirements.

Uber is proud to be an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know by completing this form.

Apply Now

Refine Your Search

program support manager jobs in victoria

Senior Customer Success Program Manager

Qualified or Unqualified Personal Trainer - Expression of Interest

Organizational Change Manager

Biosecurity Officer

Graduate | 2026 Workforce Management (Melbourne/Sydney/Brisbane/Canberra)

Operations Support Coordinator

Operations Manager

Manager Support Services

Area Manager

ePMO Manager

Manager

Regional Operations Manager

Program Manager

Parole and Specialist Case Manager - Ballarat

Title IT Support & Admin Officer

Quality Assurance Manager

Test Manager

Territory Manager (VIC/TAS/SA)

General Manager

Project Support Officer

I want to receive the latest job alert for program support manager in victoria

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