In-Demand Emergency service ses Jobs in Victoria

Service Delivery Manager
Victorian Government —Melbourne VIC
- $142,790 - $166,938 a year
- Full-time
10d
Service Delivery Business Support Coordinator FEC
State Emergency Service Victoria —Greater Melbourne VIC
- $100,894 - $114,476 a year
- Full-time
- Organisational skills
6d
Service Delivery Business Support Coordinator FEC
Victorian Government —Melbourne VIC
- $100,894 - $114,476 a year
- Full-time
- Organisational skills
6d
People Services Officer
State Emergency Service Victoria —Melbourne City Centre VIC
- $81,496 - $90,227 a year
- Full-time
12d
People Services Officer
Victorian Government —Melbourne VIC
- $81,496 - $90,227 a year
- Full-time
12d
Business Support Officer - Unit Support
Victorian Government —East Gippsland VIC
- $72,189 - $79,753 a year
- Part-time
3d
Service Delivery Manager
State Emergency Service Victoria —Greater Melbourne VIC
- $142,790 - $166,938 a year
10d
Business Support Officer - Unit Support
State Emergency Service Victoria —East Gippsland VIC
- $72,189 - $79,753 a year
- Part-time
3d
ACO Operational Training Strategy & Development
Victorian Government —Melbourne VIC
- $166,939 - $191,084 a year
- Full-time
14d
Equipment and Clothing Manager
State Emergency Service Victoria —Greater Melbourne VIC
- $142,790 - $166,938 a year
- Weekend availability
6d
ACO Operational Training Strategy & Development
State Emergency Service Victoria —Melbourne City Centre VIC
- $166,939 - $191,084 a year
- Full-time
14d
Equipment and Clothing Manager
Victorian Government —Melbourne VIC
- $142,790 - $166,938 a year
- Weekend availability
6d
Senior Fleet Design & Technical Lead
Victorian Government —Melbourne VIC
- $128,635 - $140,849 a year
- Weekend availability
7d
Senior Fleet Design & Technical Lead
State Emergency Service Victoria —Greater Melbourne VIC
- $128,635 - $140,849 a year
- Weekend availability
7d

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Service Delivery Manager

Victorian Government -
Melbourne VIC

Apply Now

Job Details

Full-time
$142,790 - $166,938 a year
10 days ago

Full Job Description

Overview

Work Type: Fixed-term - Full-time

Salary: $142,790 - $166,938

Grade: VPS 6

Occupation: Land, asset, resources and facilities management

Location: Melbourne

Reference: VG/SDM1941193

The Service Delivery Manager (Fleet, Equipment and Clothing) is responsible for leading VICSES’ end-to-end service delivery and volunteer-facing functions across fleet, operational equipment and clothing. This role exists to uplift volunteer experience, improve service consistency, and ensure VICSES members, regions and internal business partners have timely, accurate and coordinated information in relation to fleet assets, deliveries, inductions and support services.

$142,790 to $166,938 + 12% Super

ROLE SUMMARY:

The role leads two integrated service streams:

Business Support – core administrative and coordination support to the Fleet, Equipment and Clothing teams. The function is responsible for general administration, collation of reporting for internal and external stakeholders, travel management, coordination of deliveries on behalf of the portfolio, and the central management and distribution of the team's SysAid ticketing system. The function ensures technical teams are supported to focus on delivery by removing administrative burden, improving information flow, and maintaining clear oversight of service demand and workload.

Service Delivery – focused on delivering a high-quality, consistent service experience for volunteers while ensuring internal business partners have the accurate, timely information required to effectively support operations and decision-making. The function is responsible for the coordination of fleet asset deliveries, handover and induction of members into fleet, equipment and clothing, and for developing and maintaining induction materials and instructional content, including guides and videos. The function leads continuous service improvement initiatives that strengthen member capability, improve service consistency, and enhance the overall volunteer experience.

WHO WE ARE:

Victoria State Emergency Service is a volunteer-based emergency service. Our highly skilled and equipped Volunteers are trained comprehensively in a wide range of emergency environments. To minimise the impact of emergencies when they occur and strengthen the community's capacity to recover swiftly and safely, VICSES focuses on working with communities and partners in building resilience to achieve more aware, informed and prepared communities. We support them to understand their risk and the relevance of taking action before, during and after emergency events.

As the largest road rescue network in Australia we have specialist teams that provide a 24/7 response to road accident and trauma incidents. We assist Victoria Police in search and rescue operations, and play an important role in supporting the Country Fire Authority, Fire Rescue Victoria, Parks Victoria and the Department of Energy, Environment and Climate Action during major bushfire and emergency incidents.

TO APPLY:

Please view the and submit an application via careers.vic.gov.au Applications should include a cover letter detailing your relevant skills and experience, along with a current resume or CV.

Applications close Tuesday, August 25, 2026.

VICSES is an equal opportunity employer committed to safeguarding children and vulnerable people, upholding the highest standards of integrity and community trust, and leading gender equality in the emergency management sector. All applicants are required to complete the relevant screening processes prior to appointment. VICSES also supports flexible working arrangements, subject to operational and business requirements. For more information on our values, benefits, and recruitment process, please visit ses.vic.gov.au/join-us/careers

Applications close Friday 28 August 2026 at 11.59pm

Posted

14 August 2026

Apply Now

Refine Your Search

emergency service ses jobs in victoria

Service Delivery Manager

Service Delivery Business Support Coordinator FEC

Service Delivery Business Support Coordinator FEC

People Services Officer

People Services Officer

Business Support Officer - Unit Support

Service Delivery Manager

Business Support Officer - Unit Support

ACO Operational Training Strategy & Development

Equipment and Clothing Manager

ACO Operational Training Strategy & Development

Equipment and Clothing Manager

Senior Fleet Design & Technical Lead

Senior Fleet Design & Technical Lead

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