In-Demand Customer advocate Jobs in Victoria

Customer Contact Officer
Serco Plc —Melbourne VIC
- Full-time
- Remote
- Communication skills
- Work from home
- Employee assistance program
Senior Technical Account Manager
DocuSign —Victoria
- Rotating roster
- Hybrid work
- Microsoft Powerpoint
- Spanish
- Google Suite
Early Career Pathways - Assistant Broker Advocate
Insurance Australia Group —Melbourne VIC
- Full-time
- Hybrid work
- No experience needed
- No degree
- Health insurance
- Annual leave
7d
Vacationer Program | T&T | Customer
Deloitte —Melbourne VIC
- Marketing
- Salesforce
- Research
- Parental leave
Senior Claims Consultant
TAL —Melbourne VIC
- Full-time
- Hybrid work
- Analysis skills
- Leadership
Quick Apply
Data Analyst - Marketing
Aussie Broadband —Melbourne VIC
- Full-time
- Hybrid work
- CRM software
- SQL
- Communication skills
- Annual leave
- Parental leave
Change Embedment Manager
TAL —Melbourne VIC
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
Quick Apply
Claims Technical Specialist
TAL —Melbourne VIC
- Full-time
- Hybrid work
- Communication skills
Quick Apply
Customer Service Representative Opportunities
Kogan —South Melbourne VIC
- Full-time
- Customer service
- Salesforce
- Bachelor's degree
- Wellness program
Director, Customer Experience
Cisco Systems —Melbourne VIC
- Full-time
- Computer Science
- Customer service
- Engineering
Customer Service Executive, ANZ
Ranpak —Melbourne VIC
- Remote
- Microsoft Powerpoint
- Microsoft Word
- CRM software
- Work from home
Accounts Receivable Lead
Aussie Broadband —Traralgon VIC
- Full-time
- Microsoft Excel
- ERP systems
- Analysis skills
- Annual leave
- Parental leave
14d
Customer Success Director
Genesys —Melbourne VIC
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Head of AI, Australia & New Zealand, AWS
Amazon Web Services Australia Pty Ltd —Melbourne VIC
- Full-time
- Computer science
- Sales
- Public speaking
2d
Senior Experience Designer
Origin Energy —Melbourne VIC
- Contract
- Research
- Communication skills
14d
Head of Claims AustralianSuper
TAL —Melbourne VIC
- Full-time
- Hybrid work
- Financial services
Quick Apply
Coordinator
Scope (Aust) —Reservoir VIC
- $15,900 a year
- Full-time
- CPR Certification
- Management
- First Aid Certification
- Annual leave
- Employee assistance program
Administration Manager
Harvey Norman —Ararat VIC
- Part-time
- Microsoft Word
- Microsoft Excel
- Customer service
- Employee discount
13h
Digital Marketing Specialist (Search, Social, Prog)
Aussie Broadband —Melbourne VIC
- Full-time
- Analysis skills
- Budgeting
- In-person
- Annual leave
- Parental leave
3d
Claims Quality Assurance Specialist - Fixed Term Contract
TAL —Melbourne VIC
- Full-time
- Hybrid work
- Financial services
- Communication skills
Quick Apply
7d

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Customer Contact Officer

Serco Plc -
Melbourne VIC

Apply Now

Job Details

Full-time

Benefits

Employee rewards program
Work from home
Employee assistance program

Qualifications

Communication skills

Full Job Description

Serco is a place where you can grow

Your impact makes a meaningful difference, and we're committed to supporting your professional and personal goals.

You’ll also have access to flexible benefits designed to support your wellbeing and growth, including:

100% work from home or the potential to work from our Dandenong contact centre (VIC)
Access to our extensive benefits including our rewards and discounts program
A friendly and diverse team with inclusivity and care at the heart of everything we do
Support from a dedicated team of trainers, coaches and team leaders, with comprehensive training and ongoing development to build your skills and confidence
Access to Sonder, our 24/7 Employee Assistance Program, for you and your family.

Make an impact at Serco
Join our team representing a Federal Government agency that supports more than 600,000 Australians, including people living with disability.

You’ll be part of an organisation delivering meaningful services in an environment that values challenge, opportunity and reward.

We’re proud to foster an inclusive workplace where everyone, including individuals with disabilities, can thrive and contribute their unique skills.

As a Customer Contact Officer, you’ll make a real difference in the lives of people with disability by:

Responding to inbound calls and email inquiries regarding support and services associated with our client’s public service
Navigating operating procedures and knowledge articles to provide timely and accurate information to customers regarding our client’s public service
Summarising customers interactions in writing in our operating systems

Serco is a place for you
If you’re passionate about delivering great customer service and keen to grow in a supportive environment, this could be the role for you!

You could be a great fit if you have:

Clear written and verbal communication skills
Empathy, resilience and a genuine desire to help others
A willingness to learn how to navigate multiple screens and information systems… we support your development, so you’ll be ready and confident from day 1
Comfort working within structured procedures and guidelines
To be eligible, you must be an Australian citizen and be willing to:
Complete pre-employment checks, including security and police clearance
Provide evidence of a safe, private workspace at home (photo required)
Complete a short skills assessment and attend an information session about working in a virtual contact centre

Are you ready to do important work that really matters?
At Serco, we bring together the right people, the right technology and the right partners to create impactful solutions that address some of the world’s most urgent and complex challenges.

We focus on serving governments all over the globe. The work we do has touched the lives of millions in Australia and New Zealand and offers unique opportunities to leverage your skills across our core capabilities in health, defence, maritime, justice, immigration, and community services.

We actively welcome and advocate for people with disabilities and are committed to providing a comfortable, accessible and supportive work environment for everyone.

If you require any modifications or reasonable adjustments to complete this stage of the recruitment process, please contact us at [email protected] or call 1300 306 120. A member of our team will be in touch to assist you.

Impact a better future at Serco.

Apply Now

Refine Your Search

customer advocate jobs in victoria

Customer Contact Officer

Senior Technical Account Manager

Early Career Pathways - Assistant Broker Advocate

Vacationer Program | T&T | Customer

Senior Claims Consultant

Data Analyst - Marketing

Change Embedment Manager

Claims Technical Specialist

Customer Service Representative Opportunities

Director, Customer Experience

Customer Service Executive, ANZ

Accounts Receivable Lead

Customer Success Director

Head of AI, Australia & New Zealand, AWS

Senior Experience Designer

Head of Claims AustralianSuper

Coordinator

Administration Manager

Digital Marketing Specialist (Search, Social, Prog)

Claims Quality Assurance Specialist - Fixed Term Contract

I want to receive the latest job alert for customer advocate in victoria

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