CUSTOMER SERVICE POSITIONS NOW AVAILABLE!
JOIN THE TEAM!
ABOUT PAUL SADLER SWIMLAND
Paul Sadler Swimland are recognised leaders in Aquatic Education worldwide. Due to our fast growing success we are currently looking for enthusiastic, motivated and reliable people to join our Customer Service Team.
We are a child safe organisation and our commitment to this is outlined in our Paul Sadler Swimland Child Safety and Wellbeing Policy https://www.paulsadlerswimland.com/child-safe-organisation/. We encourage you to read this as part of your application and ask that two references be provided with your application.
We offer a fun, supportive environment where we teach over 1100 children to swim every week.
ABOUT THE ROLE
The position is initially a part time role of up to 14 per week. There is absolutely room for growth in the role and for increased hours in the future and during peak periods. Availability during evenings and weekends is required and shifts can vary. This role is all about our customers. We offer a supportive environment with a family feel that you will experience within the team and with our customers.
ABOUT YOU...
You will play a pivotal role in providing our customers with excellent customer service, ensuring we WOW them and give them an unforgettable experience in a fast paced, fun environment. You will;
- Love working with people and thrive in engaging and communicating effectively with people of all ages, both in person and over the phone.
- Be comfortable working on and learning our customer management database (training will be provided).
- Be a passionate advocate for learning and applying our brand policies
- Be a proactive problem solver
- Maintain the highest level of customer service and satisfaction
- Have an outgoing and friendly personality
- Enjoy working with and interacting with children (Working With Children check mandatory requirement).
If you feel this describes you, we would love to hear from you. Please apply by visiting https://www.paulsadlerswimland.com/join-our-team/ or through this ad.
In line with our mission to be a great place to work, we are committed to fostering a diverse, equal, inclusive, safe and respectful workplace for our team members.
With more than 600 team members across our Franchise Network representing a diverse range of skills, abilities and backgrounds, we strive to create a sense of belonging for everyone. We are proud to say that in 2026, 90% of team members responded positively to the statement “At work, I am accepted for the person I am”.
Job Type: Part-time
Pay: $26.51 – $33.14 per hour
Work Authorisation:
Work Location: In person
