In-Demand Client experience manager Jobs in Victoria

Case Manager
EML —Melbourne VIC
- Full-time
- Remote
- Customer service
- In-person
- Communication skills
- Work from home
- Parental leave
8d
Veterans' Home Care Assessment Agency Assessor
Benetas —Victoria
- $18,550 a year
- Full-time
- Customer service
- Office
- Microsoft Office
- Free parking
Guest Experience & Project Manager
Chubb —Melbourne VIC
- Every weekend
- Hospitality
- Microsoft Excel
- Microsoft Office
4d
Office Experience Assistant
Boston Consulting Group —Melbourne VIC
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Case Manager
Life Without Barriers —Dandenong VIC
- Up to $15,900 a year
- Full-time
- Hybrid work
- Social Work
- Negotiation
- Work from home
- Employee assistance program
9d
Client Enablement Manager
Link Group —Docklands VIC
- Hybrid work
- Administrative experience
- Financial services
- Communication skills
- Parental leave
- Employee assistance program
Case Manager
Blue Star Homecare —Melbourne VIC
- Full-time
- Remote
- Microsoft Office
- Case management
- Budgeting
Marketing Manager – APAC
Mindtools Kineo —Victoria
- Full-time
- Remote
- CRM software
- Analysis skills
- AI
Quick Apply
11d
Service Delivery Manager
Axon —Melbourne VIC
- Remote
- Management
- Bachelor's degree
- No degree
Quick Apply
9d
Client Relationship Manager
Link Group —Docklands VIC
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- CRM software
- Health insurance
- Parental leave
Mobility Specialist - APAC
Remote —Melbourne VIC
- $29,450 - $74,500 a year
- Remote
- AI
- Communication skills
- Relocation assistance
- Annual leave
Client Services Manager
First Financial —Melbourne VIC
- Full-time
- Hybrid work
- Management
- Administrative experience
- Financial services
Quick Apply
NDIS Participant Case Manager/Coordinator- Melbourne - Immediate Start!
LHR —Melbourne VIC
- $48 - $60 an hour
- Urgently hiring
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick Apply
Project Manager - Client Onboarding
Acquire Intelligence —Melbourne VIC
- Full-time
- CRM software
- PMP
- Salesforce
Change Manager
Link Group —Docklands VIC
- Contract
- Hybrid work
- Analysis skills
- Agile
- Communication skills
Senior Performance Manager
Impressive —Cremorne VIC
- $95,000 - $105,000 a year
- Full-time
- Hybrid work
- Communication skills
- Gym membership
- Referral program
Quick Apply
9d
Mortgage Broker
Award Mortgage —Melbourne VIC
- $110,000 - $160,000 a year
- Contract
- Hybrid work
- Sales
- Customer service
- Communication skills
- Work from home
- Professional development assistance
Quick Apply
10d
Client Project Manager
News Corp —Melbourne VIC
- Full-time
- Hybrid work
- Sales
- Leadership
- Communication skills
- Parental leave
3d
Events Manager
Marriott International, Inc —Melbourne VIC
- Full-time
- Negotiation
- Annual leave
- Employee assistance program
Digital Project Manager
Balance Internet —Melbourne VIC
- Full-time
- PMP
- Agile
- Communication skills
- Work from home

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client experience manager jobs near victoria

Case Manager

EML -
Melbourne VIC

Apply Now

Job Details

Full-time
8 days ago

Benefits

Work from home
Parental leave
Employee assistance program
Gym membership
Insurance services

Qualifications

Customer service
Communication skills

Full Job Description

EML is a leading Workers Compensation and Personal Injury Claims Management business. Our goal is to help people get their lives back through ongoing support during their return-to-work journey. We continue to experience ongoing growth and now have over 4,000 dedicated employees. We foster a learning culture that allows for us to continually invest in our employees ensuring a long-term career here at EML.

THE OPPORTUNITY

As part of our diverse team based in Melbourne, you will help make a positive impact on someone's life every day. You will feel great satisfaction knowing your talent and hard work has a purpose.

Do you have a passion for making a difference in people's lives? Come join us as a Case Manager and make a difference in the lives of injured workers in the Federal Self Insurance space! Working as part of the Federal Self Insurance team, this exciting case management role is to pro-actively manage a portfolio of claims, provide exceptional customer service to all stakeholders and support injured workers to recover and return to work.

This will be a permanent, full time position based in our Melbourne office, with work-from-home flexibility (up to 3 days per week) considered from month three, subject to performance and approval.

YOUR RESPONSIBILITIES

Provide early, timely and personal customer focused and empathetic service to injured workers and employers.
Proactively and effectively manage all aspects of a caseload of worker's compensation claims within the legislation and compliance guidelines.
Deliver the desired customer experience to all stakeholders and manage the end-to-end outcomes for a portfolio of cases.
Provide accurate and complete information that is consistent and easy to understand (including options about any claim, entitlements, obligations and responsibilities).
Conduct claims reviews, case conferences or face to face meetings with clients as required.

ABOUT YOU

Previous experience within the medical or corporate field, specialising in customer service is high desirable.
Experience in managing claims in the workers compensation scheme or the Safety Rehabilitation Act (SRC) is advantageous but not necessary.
An empathetic, resilient, and motivational approach to provide customer centric support
A driven professional with highly developed written and verbal communication skills
Careful consideration to detail with a high concern for accuracy
Strong stakeholder engagement and management
Committed to supporting injured workers with their recovery and return to work

WHAT WE OFFER

We stand together as equals. EML is an equal opportunity employer so by coming to work for us, you will be part of a culture that celebrates diversity and inclusion. We are committed to maintaining a workplace where everyone feels valued and where we show respect, integrity and honesty.

EML provides career opportunities and great employee benefits, including:

A diverse and collaborative team culture like no other
Flexibility to work from home to support work/life balance
A corporate wellbeing program with discounted health insurance and gym membership
Generous discounts from over 350 retailers through our RewardsHub program
Comprehensive learning and development opportunities to help you reach your full potential
Access to support and counselling services with work or personal matters, through our Employee Assistance Program
Companywide events to stay connected and celebrate success
Entitlement to annual company incentive scheme + salary reviews
Up to 16 weeks paid parental leave, plus super

We value our people and are committed to supporting our employees by investing in their professional development and providing generous employee benefits. If this position is of interest to you, please apply now.

Apply Now

Refine Your Search

client experience manager jobs in victoria

Case Manager

Veterans' Home Care Assessment Agency Assessor

Guest Experience & Project Manager

Office Experience Assistant

Case Manager

Client Enablement Manager

Case Manager

Marketing Manager – APAC

Service Delivery Manager

Client Relationship Manager

Mobility Specialist - APAC

Client Services Manager

NDIS Participant Case Manager/Coordinator- Melbourne - Immediate Start!

Project Manager - Client Onboarding

Change Manager

Senior Performance Manager

Mortgage Broker

Client Project Manager

Events Manager

Digital Project Manager

I want to receive the latest job alert for client experience manager in victoria

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