In-Demand counsel Jobs in ultimo, nsw

Experience Strategist
AKQA —Sydney NSW
- Analysis skills
1d
Special Counsel
BlackBay Lawyers —Sydney NSW
Operations Manager & Executive Assistant
Bungalow Collective —Surry Hills NSW
- $60,000 a year
- Part-time
- Hospitality
- QuickBooks
- Organisational skills
Quick Apply
14h
Contract Administrator/ Junior Project Manager
Hi-Pac Constructions Pty Ltd —Sydney NSW
- $90,000 - $130,000 a year
- Full-time
- In-person
Quick Apply
Director, Investment Banking & Capital Markets Legal, Global General Counsel, Sydney, Australia
Bank of America —Sydney NSW
- Full-time
7d
Head of Government Relations
Sydney Opera House —Sydney NSW
- $170,596 a year
- Full-time
- Annual leave
1d
Senior Commercial Counsel (Australia)
Marsh —Sydney NSW
- Full-time
- Hybrid work
- Management
- Financial services
- Communication skills
Junior Solicitor
Chidiac Legal —Bankstown NSW
- $80,000 a year
- Full-time
- Bachelor's degree
- In-person
- Communication skills
Quick Apply
Corporate Counsel, Amazon Leo for Government (Satellites / Communications)
Amazon Australia Services, Inc —Sydney NSW
- Full-time
Policy and Value Partner
Roche —Sydney NSW
- Research
Counsel
Mastercard —St Leonards NSW
- Full-time
- Management
- Bachelor's degree
- Financial services
Senior Executive Advisor
Greenpeace Australia Pacific —Sydney NSW
- $120,525.69 a year
- Full-time
- Writing skills
- Editing
1d
Assistant General Counsel (IB), Vice President
Jefferies & Company, Inc. —Sydney NSW
- Full-time
- No degree
- Communication skills
- Negotiation
Senior Counsel
Visa AP (Australia) Pty Ltd —Sydney NSW
- Full-time
- Management
- No experience needed
- Analysis skills
Senior Legal Counsel - MinterEllison Flex - Sydney
MinterEllison —Sydney NSW
Legal & Contracts Counsel
Taylor Thomson Whitting —Sydney NSW
- Full-time
- Construction
Quick Apply
3d
Paralegal
Carter Newell —Sydney NSW
- Organisational skills
- Time management
- Parental leave
Senior Legal Counsel, Treasury, Corporate & Technology
Commonwealth Bank —Sydney NSW
- Full-time
3d
Legal Counsel
Anglicare —Macquarie Park NSW
- Full-time
- Employee assistance program
4d
Legal Counsel
Glencore —Sydney NSW
- Full-time
- Analysis skills
- Communication skills
- Negotiation

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Experience Strategist

AKQA -
Sydney NSW

Apply Now

Job Details

1 day ago

Qualifications

Analysis skills

Full Job Description

At AKQA (part of WPP), our Experience Design team shapes how brands connect with customers through thoughtful, human-centred experiences. As digital ecosystems evolve and AI-enabled tools become more embedded in delivery, CX Strategy plays an increasingly important role in connecting research, service design, data, and cross-disciplinary collaboration to create seamless customer journeys.

As a Experience Strategist, you'll support the development of CX strategy across key client accounts, helping to turn customer insights into clear, actionable experience improvements. You'll contribute to CX roadmaps, assist in service blueprinting, and help translate research into strategic outputs that improve both customer and business outcomes.

At AKQA, you'll work in an innovative and inclusive culture, surrounded by some of the brightest minds in their fields. You'll have opportunities to learn and grow within a creative and technically advanced team, with ongoing personal and professional development. Our hybrid studio model supports collaboration, flexibility, and craft.

ROLE REQUIREMENTS

Support the development of CX strategy across client accounts, ensuring alignment to customer and business needs.
Assist in building CX concepts, journey maps, and future-state experience ideas.
Conduct and synthesise qualitative and quantitative research, including surveys, stakeholder interviews, workshops, and contextual inquiry.
Support competitor and market analysis to inform strategic thinking.
Contribute to the development of personas, customer journeys, and service blueprints.
Help translate insights into clear CX opportunities, principles, and recommendations.
Support multi-channel CX strategy development and contribute to design system thinking.
Work collaboratively across disciplines to identify opportunities to improve quality and efficiency.
Create high-quality presentations, decks, and supporting strategic documentation.
Champion customer-centric thinking across projects and client workstreams.
Help develop case studies showcasing CX outputs and learnings.

QUALITIES & CHARACTERISTICS

Some experience in CX strategy, service design, or experience design roles.
Familiarity with human-centred design methodologies and research approaches.
Ability to support and conduct qualitative and quantitative research activities.
Experience assisting in workshops, interviews, and co-creation sessions.
Strong analytical skills with growing ability to translate data into insights.
Exposure to personas, journey mapping, or service blueprinting.
Interest in multi-disciplinary design environments and design systems.
Collaborative, proactive, and eager to learn in fast-paced client environments.

We believe great work happens when we're together, fostering creativity, collaboration, and connection. That's why we've adopted a hybrid approach including required in-office days. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.

AKQA is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.

About WPP

WPP is the trusted growth partner for the world's leading brands. We unite cutting-edge media intelligence and data solutions, world-class creativity, next-generation production, transformative enterprise solutions and expert strategic counsel in a single company – powered by exceptional talent and our agentic marketing platform, WPP Open, to help our clients navigate change, capture opportunity and deliver transformational growth. For more information, visit WPP.com.

Apply Now

Refine Your Search

counsel jobs in ultimo, nsw

Experience Strategist

Special Counsel

Operations Manager & Executive Assistant

Contract Administrator/ Junior Project Manager

Director, Investment Banking & Capital Markets Legal, Global General Counsel, Sydney, Australia

Head of Government Relations

Senior Commercial Counsel (Australia)

Junior Solicitor

Corporate Counsel, Amazon Leo for Government (Satellites / Communications)

Policy and Value Partner

Counsel

Senior Executive Advisor

Assistant General Counsel (IB), Vice President

Senior Counsel

Senior Legal Counsel - MinterEllison Flex - Sydney

Legal & Contracts Counsel

Paralegal

Senior Legal Counsel, Treasury, Corporate & Technology

Legal Counsel

Legal Counsel

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