In-Demand Hotel & accommodations guest services staff Jobs in Tweed Heads, Nsw

Hotel Services Manager
Chateau Beachside Resort —Surfers Paradise QLD
- $80,000 - $90,000 a year
- Full-time
- Management
- In-person
Quick Apply
7d
Food & Beverage Attendant
Accor Apartments & Realty —Kingscliff NSW
- Weekend availability
- Hospitality
- Customer service
- Food service
Assistant Manager
Accor Apartments & Realty —Kingscliff NSW
- $79,000 - $80,000 a year
- Weekend availability
- Hospitality
- Supervising experience
- Hotel experience
Bar and Gaming Attendant
Oscars Group —Surfers Paradise QLD
- $33.38 - $46.73 an hour
- Weekend availability
- Hospitality
- Customer service
- In-person
- Employee discount
Quick Apply
Executive Assistant Manager
Accor Apartments & Realty —Surfers Paradise QLD
- Weekend availability
- Hospitality
- Organisational skills
- Communication skills
Room Attendant
NOVOTEL —Surfers Paradise QLD
- $33.85 - $47.39 an hour
- Weekend availability
- Customer service
- Cleaning
- Communication skills
Quick Apply
Night Auditor
Accor Apartments & Realty —Surfers Paradise QLD
- Part-time
- Hospitality
- Microsoft Excel
4d
Guest Service Agent (Front Office) Full-time
Marriott International, Inc —Surfers Paradise QLD
- Full-time
- Hospitality
- Customer service
- Microsoft Office
10d
Food & Beverage Duty Manager
RACV —Gold Coast QLD
- Weekend availability
- Customer service
- Microsoft Office
- Food service
- Parental leave
- Employee assistance program
Concierge Supervisor
RACV —Gold Coast QLD
- Weekend availability
- Heavy lifting
- Customer service
- Microsoft Office
- Parental leave
- Employee assistance program
Duty Manager
RACV —Gold Coast QLD
- $81,000 a year
- Part-time
- Management
- Microsoft Office
- First Aid Certification
- Parental leave
- Employee assistance program
Kitchen Steward - Part Time 24 Hours
NOVOTEL —Surfers Paradise QLD
- Part-time
- Time management
Quick Apply
At Your Service Manager (Front Office)
Marriott International, Inc —Surfers Paradise QLD
- Full-time
- Hospitality
- Management
- Recruiting
4d
Chef de Partie
JW Marriott Gold Coast Resort & Spa —Surfers Paradise QLD
- $30.68 - $53.69 an hour
- Part-time
- Culinary experience
- In-person
- Communication skills
Quick Apply
2d
Chef de Partie - Pastry
JW Marriott Gold Coast Resort & Spa —Surfers Paradise QLD
- $30.68 - $53.69 an hour
- Part-time
- Culinary experience
- In-person
- Communication skills
Quick Apply
2d
Chef de Partie
Marriott International, Inc —Surfers Paradise QLD
- Part-time
- Culinary experience
- Communication skills
- Resort
3d

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hotel & accommodations guest services staff jobs near tweed heads, nsw

Hotel Services Manager

Chateau Beachside Resort -
Surfers Paradise QLD

Quick Apply

Job Details

Full-time
$80,000 - $90,000 a year
7 days ago

Qualifications

Management

Full Job Description

A1 Hotels & Resorts Pty Ltd T/A Chateau Beachside
52 Esplanade, Surfers Paradise QLD 4217
Full-Time | 38 Hours per Week
Salary: $80,000 - $90,000 per annum + Superannuation

About Us

Chateau Beachside is a well-established beachfront accommodation provider located in the heart of Surfers Paradise on Queensland's Gold Coast. Operated by A1 Hotels & Resorts Pty Ltd, the property offers quality accommodation and hospitality services to domestic and international guests, providing memorable guest experiences in a prime tourism destination.

As part of our continued commitment to service excellence and operational efficiency, we are seeking an experienced and motivated Hotel Service Manager to join our management team.

The Role

The Hotel Service Manager will be responsible for planning, organising, directing and coordinating the daily operations of hotel services to ensure exceptional guest satisfaction, efficient service delivery, and compliance with company standards.

Key Responsibilities

● Coordinate daily hotel service operations, including front office, reservations, housekeeping coordination and guest services.

● Monitor guest service standards to ensure a high level of customer satisfaction.

● Implement hotel service procedures, operational guidelines and accommodation service standards.

● Supervise, train and support hotel service staff to ensure efficient performance and professional service delivery.

● Prepare staff rosters, monitor attendance and coordinate staffing needs across hotel service areas.

● Handle guest enquiries, complaints and service recovery matters promptly and professionally.

● Coordinate room readiness, housekeeping requests, maintenance follow-ups and accommodation services to ensure rooms and facilities meet expected standards.

● Monitor bookings, occupancy levels and guest service workflow to support efficient service planning.

● Ensure hotel service areas comply with workplace health and safety requirements and internal hospitality procedures.

● Prepare service reports and provide updates to management regarding guest feedback, staff performance and operational matters.

● Assist management in implementing initiatives to improve guest experience and service efficiency.

Pay: $80,000.00 – $90,000.00 per year

Work Location: In person

Quick Apply

Refine Your Search

hotel & accommodations guest services staff jobs in tweed heads, nsw

Hotel Services Manager

Food & Beverage Attendant

Assistant Manager

Bar and Gaming Attendant

Executive Assistant Manager

Room Attendant

Night Auditor

Guest Service Agent (Front Office) Full-time

Food & Beverage Duty Manager

Concierge Supervisor

Duty Manager

Kitchen Steward - Part Time 24 Hours

At Your Service Manager (Front Office)

Chef de Partie

Chef de Partie - Pastry

Chef de Partie

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