In-Demand Guest service agent Jobs in Toukley, Nsw

Guest Service Agent
NRMA Canton Beach Holiday Park —Toukley NSW
- $24.95 - $32.50 an hour
- Weekend availability
- Hospitality
- Customer service
- Administrative experience
- Employee discount
Quick Apply
11d

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Guest Service Agent

NRMA Canton Beach Holiday Park
Toukley NSW

Quick Apply

Job Details

Casual
$24.95 - $32.50 an hour
11 days ago

Benefits

Employee discount

Qualifications

Hospitality
Customer service
Administrative experience
Front desk
Computer skills
Communication skills

Full Job Description

Casual Guest Services Agent – Holiday Park

Join Our Team!

We are looking for a friendly and enthusiastic Casual Guest Services Agent to join our holiday park team. If you enjoy working with people, providing excellent customer service, and being part of a welcoming holiday environment, we'd love to hear from you.

About the Role

As a Guest Services Agent, you will be the first point of contact for our guests and play a key role in ensuring they have a memorable stay. This casual position offers flexible hours, including weekends, public holidays, and school holiday periods.

Key Responsibilities

Welcoming guests and managing check-ins and check-outs
Handling reservations, phone enquiries, and email correspondence
Providing local information and recommendations to guests
Processing payments and maintaining accurate records
Assisting with guest requests and resolving issues professionally
Supporting the day-to-day operation of the reception area
Working collaboratively with housekeeping and maintenance teams

About You

Friendly, positive, and customer-focused
Excellent communication and interpersonal skills
Strong computer and administrative skills
Ability to multitask in a busy environment
Reliable and flexible with availability
Previous customer service, reception, hospitality, experience preferred
Newbook/RMS Experience preferred

What We Offer

Flexible casual hours
Supportive and friendly team environment
Opportunity to work in a vibrant holiday destination
Training and ongoing development

If you are passionate about delivering outstanding guest experiences and enjoy working in a dynamic environment, we encourage you to apply.

Pay: $24.95 – $32.50 per hour

Benefits:

Employee discount

Work Location: In person

Quick Apply

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